LagosRide Status

Last Updated on 2024-06-20 by Zeno Nigeria Limited

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Common LagosRide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LagosRide app on iOS and Android devices. Solve all LagosRide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

LagosRide iPhone Issues and Solutions

LagosRide iOS app crashes, not working, errors
LagosRide iOS app network issues
LagosRide on iOS has black/white screen

LagosRide Android App Issues and Solutions

LagosRide has errors/crashing/not working
LagosRide server network connectivity issues
LagosRide has black screen

LagosRide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever LagosRide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix LagosRide app crashes or not working on Iphone (iOS):

Close and restart the LagosRide app on iPhone
Update LagosRide app to the Latest Version for iOS
Uninstall and reinstall LagosRide iPhone app
Update your iPhone to the latest iOS version

Fix LagosRide on iPhone unable to connect to server/internet connection issues::

To resolve LagosRide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix LagosRide black/white screen (blank screen) on iPhone:

Follow the LagosRide iOS app troubleshooting guide Here →

LagosRide Android App Issues and Solutions

Fix LagosRide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent LagosRide app issues:

Force Stop the LagosRide App
1. On android, goto "Settings" » click LagosRide app. » click "Force Stop".

Update LagosRide to the latest version on PlayStore

Clear LagosRide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "LagosRide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch LagosRide.

Fix LagosRide unable to contact server/ LagosRide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click LagosRide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got LagosRide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch LagosRide on android.

Solve LagosRide black/white screens issue on Android:

Follow the LagosRide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zeno Nigeria Limited, developers of LagosRide.