Seacoast Mobile Banking Reviews

by LUBball02

Seacoast used to be great, but they always feel the need to tinker. The verification process questions are pulled from a 3rd party credit agency that asks you questions that either don’t pertain to you, aren’t accurate, or require you to recall information about your house number or address from YEARS ago. I finally got past that to the point where they ask you to provide your phone number to enroll your device, and it says “device not found.” This has happened to my wife and daughter too. It’s been almost a week, and I still can’t get into Seacoast . AWFUL!!!

by Gui17reis

I just opened the account in the bank and I live in Brazil, at first I had trouble accessing my account with my Brazil (International) line, after a lot of effort I was able to access through the computer, but through the application when accessing the account he I ask for security the number of my phone, and informing him that it is invalid after several attempts, the bank staff informed me that because I am using a Brazilian (International) number, it would not be possible for me to use the application because it would not would accept my Brazilian number, very bad application, the applications of the Brazilian banks are 1000x better, I recommend to take a look at the Iaú bank here in Brazil.

by Sarahmooch

For the first month Seacoast worked great, now it just puts up an error message when I try to log in using my thumbprint and I have to type in the password anyways. I’ve had to call the bank so many times because of app issues. That’s a lot of time on hold. Their system has “gone down” twice now in the maybe 8 months I’ve been with them and I can’t even check my account...on payday. Sometimes it takes forever for your balance to pop up. It’s just a crap app. My husband and I can’t wait to move and get rid of SeacoastBank.

by 74Queenie

UPDATE: my account still doesn’t show all the time in my app. I cannot deposit checks digitally when this happens. Never fixed the glitch. Moving on….

I have 2 accounts. One keeps disappearing from Seacoast . I log into my account on a desktop and it’s gone there too. I call customer service they sync it, then it disappears again - same day. I can’t digital deposit checks or check my balance. Will need to switch banks after 10 years with this app.

by ABCPepeDEF

I grew up in a very digitally, friendly family. My parents were young and today we have FaceTime family talk and I can tell you I use every application on every possible banking and or credit card app and I prefer not to use the telephone and hear a bunch of options that all right wait for my problem anyway and he rerouted a bunch of times and just keep my fingers crossed and tap my heels three times and hope that this time I can get a human being…..

Usually that’s fine and usually Seacoast works pretty darn well, but I guess the quest for main… When you are happily dependent upon and you reach a point where you’ve exhausted your digital options and you truly do need a living breathing customer service representative to help you….. good luck!🙏🏼

by Jasonparkourguy

The new “app” design is significantly worse than the old design. First of all you can’t even call this an “app” it’s a web browser directing you to their mobile site, so you can’t even handle making an actual app anymore? Also the new design is so cluttered with pixelated ancient looking pop ups and banner notifications that reload ever time. The smaller font for balances makes it stand out less and everything blends together with the all white background with black text. The new darker color is bland compared to the old blue. I’d give is a 0 if I could, looking to switch banks now to one that makes a real app.

by Husband Of Asian

It keeps crashing when I am trying to do mobile deposits. If this doesn’t get fixed I will need to change banks!!! How can SeacoastBank cause this type of disruption only for an app that they don’t even have the kinks out of yet. Very frustrating. Face ID is an improvement but the fact that I have to write “for mobile deposit at SeacoastBank only” is a pain. I used to just be able to write this app Bank. I may as well go back to Wells Fargo if this doesn’t get fixed.

by Sliceofpie

After speaking to agent about the SeacoastBank app, I was finally able to log in. After logging off, I tried again and got the same verification questions. Then it says I can’t log in again. The security questions are not up to date on the info they are asking. I have never been associated with an address that says I should know and the car I drive is not up to date either. This is clearly an app that is not being supported by this app’s “IT” dept.

by @Silva1982

This this app Bank App is ALWAYS freezing. Never gives the option to even sign into your account. Can’t deposit a check mobile like any other bank gives customers the option to do. There is hardly any locations close to where we live. Much easier to just use your internet browser and log into the this app Bank mobile banking that way instead of this useless CHEAP looking and feeling app’ they have created. I give 0 stars!

by 2001sww

The mobile deposit portion on Seacoast is really awful. It covers most of the screen with a blank, such that it’s impossible to see the info without scrolling through an extremely small window. Without having discovered this by accident (since it was anything but intuitive) I’d have to give up ever using it.
Unfortunately our second bank uses the same software and I never got a “fix” from them either. I just gave up doing any mobile deposits into that bank and always used FBB. Now that SeacoastBank is in charge, it discourages me from mobile deposits.
Fortunately I have several other bank accounts that have easy to use mobile apps, so I’ll be using them more often.

by User13&2642827

I use it mostly for depositing checks…and that function works less than 50% of my attempt. It’s not that my deposit gets rejected because I made the wrong input… Seacoast crashes before I’m able to submit the check. Very, very annoying… so annoying that I’m leaving a review which I never take the time to do for something that works.

The pay my bill feature works ok; I wish they had carried over some the original app input (invoice # or account number, note/memo) so that could be added to the check.

by Kosher Pigs

I live this app Bank. I hate this new app version. It's like they went backwards with the new layout. It is so confusing. For example, transfer funds. I couldn't find the option so I called the toll free line for help. Even they aren't fully sure as they told me to click the plus on the lower right and it's not there. Once I did find the plus hidden in the bottom middle I was able to complete the transfer bug what a hassle navigating my bank account it has become. Please let me roll back to the last version!!

by Chrisra

I understand that local banks are behind larger and definitely way behind digital banks and supposedly this is one of the better online options.... But, if you are expecting anything but the basics and simple bugs annoy you, think twice. This seems to be an outsourced digital solution in a box. Again, better than most small local banks but still a ways to go. That said they are trying and this new update is hopefully a move in the right direction. But it's clunky as of June 2022. If you need flexible mobile deposits with high maximums this is probably good for you asssuming the above does not annoy you 😁 UPDATE - after one day of use I have had to call support multiple times to work around what appear to be bugs. AND mobile deposit data has disappeared with an error message. Yikes. Go with a larger bank or digital bank if you really want true mobile banking. Someday hopefully local banks will catch up.

by Babs8645

When I mobile deposit, the camera on Seacoast doesn’t focus directly on the check. To get a picture of the check you must move in the opposite direction. This is a recent glitch.
Also when you submit the deposit there is always an error message. If you ignore it the deposit will go through, but it took menu frustrating redos to learn that.

by Jcarrsr

The real issue is for me business bill pay, there should be a button at the bottom like on personal accounts, on All accounts not just personal! I adapt but it bothers me a lot for I use it for almost all bills that I pay. Other than that I am satisfied and support what you have created. Feel free to contact me and reply to this review

by Jhs$$

Pretty good. I would like more management of my users and give them more specific authorization. Such as: can see total of another account and able to transfer funds from that limited access to the main account they have access to but can’t get into that limited account.

by First Apostle

Seacoast seems clean not cluttered making it easy to use.

The ATM on Noble Ave in Williston, FL remains out of service after 2 months in which I’ve reported it myself. It will not process $20. bills in a cash deposit. The laa was st time I reported it I was told to find out the contact info for the ATM company provider and report it myself. My involvement stops when I report it to you. I’m not your employee.

I’ve been a customer of Perkins Bank and later of Drummond Bank. It’s hard to have a big city bank attitudes in a small town.

by Richard Schilling

So far Seacoast has performed well telling me what I need to know when I need to know it. I just like to keep it simple. The reason I didn’t give you 5 stars, this will give you incentive to be even better.

by Chewycherwa

Hi, well on Seacoast . When I go to transfer money from one account to another. I have trouble scrolling down to pick appropriate account. I have 6 accounts on my app. It takes multiple tries. To keep it from just going back up to top 3.And not allowing me to pick lower ones. I am on an iPhone 8.

by DickDerby

So Seacoast itself is good. A solid four stars. He does everything you need, it has pretty much every option you could want, and it’s very compatible on your mobile device. It could just be a little bit more user-friendly. But again, SOLID 4 stars

by Camillus2

over the previous app. I like that I can now pay bills, transfer money without having to log in a second time. The only problem that I’ve had is that several times I couldn’t log in..the symbol showing it was loading just kept spinning. I had to discard the page and then open Seacoast a second time.

by Gearswarrior16

It’s a super easy app to use thanks so much this app!! 3/5/24 I probably should have mentioned the only issue was initially trying to login but now I’m a pro but for new customers it’s great the branch helps customers set up in the bank as option!! Been with this app for 20+ yrs my parents husband son nephew and niece so ty again

by Truthful777

I’ve been with this app for a long time, since 2008 at least, I’ve seen a lot of changes on the website and when they came up with Seacoast I was very happy. There’s very little glitches, recently they have added things to make the navigation much easier. Very happy with customer service and with Seacoast !

by Muscles68

Very helpful to keep up with the balance but it seems as if it odd kind out slow. I make purchases and don’t see them for a week. All purchases are debit but doesn’t come out. I have been charged overdrafts for this reasons. It needs to be more timely. Or is this protocol o don’t know but it is troubling.

by MajestyMarketing

The mobile banking app was updated to a newer version and is so much more user friendly! Seacoast looks much more modern and is working incredibly smooth. Zelle is now available which is very nice. They have also consolidated the business banking and the personal banking to one app which is super convenient! Great improvement!

by BassBustee

I don’t know what I did before Seacoast came out. I’ve had apps I’ve used from other banks I’ve used and they never kept up like Seacoast. If I use my card it shows immediately so in the very rare times someone stole my card info on line it showed that things were being purchased and neither of us did it. I was able to call have my card shut down immediately and the bank took care of the charges that were not made by us. Best app for banking I’ve seen yet.

by Nettles73

Your updated app does everything I need from transfers to mobile deposits to viewing all of my transactions. I also like the look of Seacoast and it doesn’t hiccup on me like the old one used to. It did take a little bit of time for me to find things like Zelle transfers, but there’s always a learning curve. Even my Dad, who will be 91 this year, loves it! Also love being able to use a local bank!

by Eustis Customer

I gave Seacoast five stars because it helps me accomplish. Everything I want to do in a day. Move money, receive money, manage money, and observe daily activity. The alerts that her offered cover pretty much everything I want to do. Daily balance daily debit and credits. I can also access my line of credit, taking advances and making monthly payments.

by Pudobell

I’m very happy with Seacoast . It’s really nice being able to keep up with everything just by looking at the phone and it’s also nice being able to transfer funds in the convenience of my home.
I haven’t had any issues with Seacoast .
I have always liked this app Bank, have been with them for about 30 years. My husband who passed away recently was with them since the original founder. So we have quite a history with this app.
They have kept up with the times with Seacoast .

by Mr. Konstantino

While other companies are adding rich powerful features to their banking apps, other banks are lagging behind. I am glad to see that the team at this app is at least trying to stay with the curve upward for banking security, features and privacy. Keep going this app!

by Jordan79180

Seacoast is so much easier to use since the upgrade! I used to get so frustrated with having to manually sign in every time or would usually run into a glitch. So far it’s been really convenient and easy to navigate!

by FMSIII

I’ve always been happy here at this app BANK for 25 years and when Seacoast became available, installed it on my phone and have not been happier and more satisfied. Very easy to do all my banking with my phone from deposits, transfers, etc. thanks!

by Ktc31

Very user friendly. I’m able to check my balance, transfer money between accounts and even deposit checks with mobile deposit. I use it everyday.

by Sbear88

Finally an update that works! Have had this bank for many years and always felt we were behind a lot of other banks in terms of atms and app quality but worth the wait!

by 1111 Angel

It is very easy to navigate through the system with this bank thank you very much for the opportunity to allow me to open up account and easy access to transfer money from one bank to another
SFC US Army Michael R Livermore

by Seacoast Member

This is the first banking app I’ve had where the mobile deposit actually worked! This bank has fast friendly service alto…I love them!

by Elenabalbas

I’ve been banking with this app for many years. Seacoast is very easy to use and I can track all my accounts in one place, make transfers, pay bills, etc.