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I just opened the account in the bank and I live in Brazil, at first I had trouble accessing my account with my Brazil (International) line, after a lot of effort I was able to access through the computer, but through the application when accessing the account he I ask for security the number of my phone, and informing him that it is invalid after several attempts, the bank staff informed me that because I am using a Brazilian (International) number, it would not be possible for me to use the application because it would not would accept my Brazilian number, very bad application, the applications of the Brazilian banks are 1000x better, I recommend to take a look at the Iaú bank here in Brazil.

The new “app” design is significantly worse than the old design. First of all you can’t even call this an “app” it’s a web browser directing you to their mobile site, so you can’t even handle making an actual app anymore? Also the new design is so cluttered with pixelated ancient looking pop ups and banner notifications that reload ever time. The smaller font for balances makes it stand out less and everything blends together with the all white background with black text. The new darker color is bland compared to the old blue. I’d give is a 0 if I could, looking to switch banks now to one that makes a real app.

This app used to be great, but they always feel the need to tinker. The verification process questions are pulled from a 3rd party credit agency that asks you questions that either don’t pertain to you, aren’t accurate, or require you to recall information about your house number or address from YEARS ago. I finally got past that to the point where they ask you to provide your phone number to enroll your device, and it says “device not found.” This has happened to my wife and daughter too. It’s been almost a week, and I still can’t get into the app. AWFUL!!!