Contact ScanSnap Connect Application Support

Does not connect to iPad Pro via direct USB, only slow & insecure WiFi (especially bad in a public or shared environment). Even on the very recent & expensive iX1600, with the latest firmware & appropriate cable, when both devices can see each other according to their device info, not even the most basic scanning operation is supported. (Thus one more reason we won’t get away from Macbooks any time soon even with similar performance…) Due to privacy and security concerns especially when handling sensitive documents, I can not comment on this application’s functionality beyond this. Not the least because ANY WiFi connectivity on the iX1600 would open the door to the internet & uncontrolled “cloud” & “diagnostic” leaks (even when opting out), with little to no recourse to ensure security short of a corporate-level firewall.

Either stop advertising syncing to OneDrive or fix it once and for all. Works for a while until one day it crashes when you attempt to upload a scanned PDF file to OneDrive Personal or Business versions. Once that happens, ScanSnap will crash Every time it is launched during the refresh process. The only way to partially recover is to delete the App, re-install and Not configure the Sync to OneDrive feature. This occurs when using an iX500 or iX1500. No problems when syncing to DropBox but OneDrive is my Cloud Storage of choice, as it is for most users of Office 365 and it features 1TB of cloud storage. Please, Please fix this long-term bug with ScanSnap.

How about this for a review? I’m literally ready to tear my hair out trying to set up this piece of junk to work on my wifi. I somehow set it up at home and now I moved to a new location and a new wifi and it stopped working. Setting it up for a new wifi is a total pain. Why does it want me to connect it to my PC? Why do I need to download some junk installer to my computer to make it work? Isn’t it supposed to be a wifi scanner? Ahhhhhhhhhhh!