🏷️ About:
[About ScanSnap Connect Application]
This application easily allows your iPad, iPhone or iPod touch to handle images scanned with the personal document scanner “ScanSnap”.
[What you need]
To use ScanSnap Connect Application, you need to have Wi-Fi connection (via direct connection or your router) and the following devices.
- Efficient in having documents readily available between platforms
- Works smoothly on iPad Pro for ix100
- Reduces the need for using ScanSnap home software on a desktop
- Helps organize mail, bills, and medical documents
- Best hardware on the market
- Does everything it is meant to do without much fuss
Read 25 Customer Service Reviews 👿🤬😡😠💢😤
2.4 out of 5
Limited connectivity
2023-03-15
by OriginalGrumpyOldMan
Does not connect to iPad Pro via direct USB, only slow & insecure WiFi (especially bad in a public or shared environment).
Even on the very recent & expensive iX1600, with the latest firmware & appropriate cable, when both devices can see each other according to their device info, not even the most basic scanning operation is supported. (Thus one more reason we won’t get away from Macbooks any time soon even with similar performance…)
Due to privacy and security concerns especially when handling sensitive documents, I can not comment on this application’s functionality beyond this. Not the least because ANY WiFi connectivity on the iX1600 would open the door to the internet & uncontrolled “cloud” & “diagnostic” leaks (even when opting out), with little to no recourse to ensure security short of a corporate-level firewall.
Ahhhhhhhhhhhhhhh
2024-02-22
by Dcdc2010
How about this for a review? I’m literally ready to tear my hair out trying to set up this piece of junk to work on my wifi. I somehow set it up at home and now I moved to a new location and a new wifi and it stopped working. Setting it up for a new wifi is a total pain. Why does it want me to connect it to my PC? Why do I need to download some junk installer to my computer to make it work? Isn’t it supposed to be a wifi scanner? Ahhhhhhhhhhh!
Never Worked with 2022 IPad Pro
2024-02-22
by NotHappy753467
I was never able to get software to recognize SnapScan iX1500 via Wi-Fi. All setup per instructions provided by app. Wi-Fi snooper could see the scanner on Wi-Fi. I tried to set scanner address manually, but this entry was ignored. Pretty useless app.
Completely worthless
2024-02-22
by Thomastudios
At one point I actually managed to get ScanSnapConnectApplication to ‘see’ an iX100 scanner and then it promptly disappeared. I was never able to get it connected again. Don’t waste your time with this worthless app.
After changing my backup service, ScanSnapConnectApplication refuse to stay open. After restarting both ScanSnapConnectApplication and next the iPad…nothing works.
I also try deleting ScanSnapConnectApplication , then reinstall and got the same thing. I can’t change the cloud service that obviously have a problem connecting because ScanSnapConnectApplication won’t stay open.
Discontinued support for ix500
2024-02-22
by Sidjdjjcc
Questioning the ethicality of this business.
They discontinued mobile support for the ix500 model that I just purchased brand new last week. Is their future objective to force everyone into buying a new scanner because of software?? Wondering how long I’ll have before they also discontinue PC support and I’m stuck with a $420 paperweight.
Worst app
2024-07-02
by Michelleison
It’s already the end of the year! When are you going to fix ScanSnapConnectApplication ? It crashes immediately when opened! I need to use the device I paid for!! All of a sudden wasn’t connecting to one drive. Then seemed like it was syncing - now it just crashes and does nothing. Can’t scan and can’t access files already scanned on phone. So annoying.
Please Fix Sync to OneDrive
2024-02-22
by GmanKnows
Either stop advertising syncing to OneDrive or fix it once and for all. Works for a while until one day it crashes when you attempt to upload a scanned PDF file to OneDrive Personal or Business versions. Once that happens, ScanSnap will crash Every time it is launched during the refresh process. The only way to partially recover is to delete ScanSnapConnectApplication , re-install and Not configure the Sync to OneDrive feature. This occurs when using an iX500 or iX1500. No problems when syncing to DropBox but OneDrive is my Cloud Storage of choice, as it is for most users of Office 365 and it features 1TB of cloud storage. Please, Please fix this long-term bug with ScanSnap.
Does not work with iOS 11
2024-07-02
by Anisharora
Just upgraded to iOS11 and have been experiencing issues with connectivity. The connection to the scanner keeps dropping every few seconds and ScanSnapConnectApplication also crashes frequently. Hopefully there’s a fix soon!
Works some of the time. Currently there are 7 scanned documents in my library that I can do anything with. They won’t open, select, delete, nothing. Worthless.
Instead if making things easy they mame it hard
2024-08-19
by Alphawav
After not using my scanner for six months now it’s impossible to register it. They just make things difficult. You should just stick to one thing and not change it. You guys are really unprofessional.
COMPLETELY DYSFUNCTIONAL
2024-02-26
by CentralNY
The mobile connection never works.
I am experience with network administration, but now work in accounting. I have recently been promoted to CFO/Controlled so I will advocate that we abandon Fujitsu products in favor of vendors with functioning products.
Good hardware, poor software
2024-08-30
by Pngil
Every month or two my ScanSnap is 1500 will stop connecting to both of my iPads (it works with my iPhone). A few days later it will connect again. There is clearly a problem with the iPad software, but Fujitsu seems either unwilling or unable to fix this. Quite a shame, since I do like the scanner itself. Is anyone at Fujitsu listening?
Poor, Poor App
2024-05-21
by Mpennreid
ScanSnapConnectApplication no longer works!!! Please, PLEASE fix ScanSnapConnectApplication so that it works on iOS 11. Your update fix for iOS 11 from one month ago, did nothing to fix the connection trouble. Please fix ScanSnapConnectApplication .
ScanSnapConnectApplication will not complete the one drive connection, crashes every time. Tried deleting, reinstalling. iPhone 12, most recent ios update installed
It works, but...
2024-06-30
by JasonTM1
App is pretty pitiful but does scan and upload reliably for me.
Would like to see ScanSnap Sync support for the Files app. Currently requires authentication directly with cloud storage provider.. and only GDrive or Dropbox.
Pretty good
2024-06-23
by TNSblue
Does everything it is meant to do without much fuss. I wish they would add Apple iCloud Drive and other online options like that. Currently only: Microsoft OneDrive google drive Dropbox
Please add the function to scan paper facing up
2024-09-01
by Thexpanda
On computer I always scan paper facing up, but on phone I have to remember to flip the papers. It is not user friendly.
Help me to Update
2025-08-15
by FrisSass
My ScanSnap iX500 stopped scanning. It says Needs to be Updated. The developer of ScanSnapConnectApplication needs to updated to work with this version of macOS. Contact the developer for more information. Help!!!
Make no mistake about it... best hardware on the market. I can honestly say I’ve have sold at least 50 ix500’s the last 3 years. It works incredibly well. Just got the ix1500 and must say I think you did it again.
The software, gets a C because I works reliably. A few areas to improve... - I find it hard to believe we don’t have an iPad version. I do most of my scanning from it. - Support for the iCloud would be logical. - Siri Shortcuts support would be amazing!!! - It would be cool if you somehow made it possible for 3rd party devs to scan.
Great App, works well. Please Add folders optio
2024-07-28
by Need Original App
It would be great to have the option of folders to organize the scanned documents.
Jim
ScanSnap app a huge help for people with disabilities but one bug
2025-11-18
by Lifeinfusion
A good app that mostly reduces the need for using the ScanSnap home software on a desktop.
I rely on ScanSnapConnectApplication to help me organize my mail, bills and medical documents due to my disability, which saved me so much energy and a life saver to open ScanSnapConnectApplication and press scan.
But my only request is to fix the bug in ScanSnapConnectApplication where I cannot scan longer documents and it says it’s jammed but it isn’t.
The ScanSnap home software says to hold the scan button down on the machine for 3 seconds for documents longer than a certain length and it works on my laptop with the ScanSnap home software, but it does not work with ScanSnapConnectApplication . I believe it had no problem scanning longer documents before. Not sure what happened.
Please fix this issue.
Thank you
Works As Expected
2024-05-09
by Thrance
I approached the Scansnap iOS app with considerable skepticism. Experience has taught me that software designed for peripherals like scanners and printers is often subpar, a trend that seems to have persisted since the 90s. Moreover, mobile apps designed to control hardware are typically as pleasant as a dumpster fire, often leading to sheer frustration. With these expectations, I braced myself for an hour of tedious troubleshooting.
However, to my surprise and delight, ScanSnapConnectApplication proved to be a rare exception. Drawing on my IT expertise, I started by power cycling my ix1600 and installed ScanSnapConnectApplication . In just a few minutes, I was connected to my wife’s scanner without a hitch. I managed to scan multiple 15-page documents, attaching them to an email directly from ScanSnapConnectApplication , and sent them using the native Mail app. The entire process was astonishingly efficient, taking no more than five minutes.
Kudos to the team for making an application for a peripheral that works! I very rarely leave reviews on anything but, I was impressed enough to do so. Please keep up the quality control.
Notes: Scanner: IX1600 - previously setup via macOS Did not try to edit any settings while scanning the documents. Therefore, cannot attest to any of the other features.
Excellent app
2024-04-22
by Psd03
V2.6.2 works perfectly on my iPad Pro for my ix100. Everything (both hardware and app) worked smoothly without any problem.
Clean simple interface. I don’t need bells and whistles, just efficiency to have docs readily available between platforms.
Is ScanSnap Connect Application Safe? 🤗🙏
Yes. ScanSnap Connect Application is very safe to use. This is based on our NLP (Natural language processing) analysis of over 105 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.4/5 . Justuseapp Safety Score for ScanSnap Connect Application Is 42.1/100.
Is ScanSnap Connect Application Legit? 💯
Yes. ScanSnap Connect Application is a totally legit app. This conclusion was arrived at by running over 105 ScanSnap Connect Application User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ScanSnap Connect Application Is 58.7/100..
ScanSnap Connect Application works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with ScanSnap Connect Application? Post a Review
Features
This application easily allows your iPad, iPhone or iPod touch to handle images scanned with the personal document scanner “ScanSnap”.
-Use images in "Mail", "Print", "Photos" or an application that supports PDF/JPEG on your iPad, iPhone or iPod touch.
-For details how to set up / use this application, select the [i] icon at lower left corner of the screen after you start up the application, then refer to [Help].
-For details about using ScanSnap, refer to the Basic Operation Guide, Advanced Operation Guide or Help bundled with ScanSnap.
To use ScanSnap Connect Application, you need to have Wi-Fi connection (via direct connection or your router) and the following devices.
-Receive and view PDF/JPEG images scanned with ScanSnap in a seamless manner.
-Receive ready-to-use files already corrected with various features (automatic paper size detection/auto color detection/blank page removal/deskew).