ScanSnap Connect Application Reviews

Does not connect to iPad Pro via direct USB, only slow & insecure WiFi (especially bad in a public or shared environment).

Even on the very recent & expensive iX1600, with the latest firmware & appropriate cable, when both devices can see each other according to their device info, not even the most basic scanning operation is supported. (Thus one more reason we won’t get away from Macbooks any time soon even with similar performance…)

Due to privacy and security concerns especially when handling sensitive documents, I can not comment on this application’s functionality beyond this. Not the least because ANY WiFi connectivity on the iX1600 would open the door to the internet & uncontrolled “cloud” & “diagnostic” leaks (even when opting out), with little to no recourse to ensure security short of a corporate-level firewall.

A good app that mostly reduces the need for using the ScanSnap home software on a desktop.

I rely on ScanSnapConnectApplication to help me organize my mail, bills and medical documents due to my disability, which saved me so much energy and a life saver to open ScanSnapConnectApplication and press scan.

But my only request is to fix the bug in ScanSnapConnectApplication where I cannot scan longer documents and it says it’s jammed but it isn’t.

The ScanSnap home software says to hold the scan button down on the machine for 3 seconds for documents longer than a certain length and it works on my laptop with the ScanSnap home software, but it does not work with ScanSnapConnectApplication . I believe it had no problem scanning longer documents before. Not sure what happened.

Please fix this issue.

Thank you

Either stop advertising syncing to OneDrive or fix it once and for all. Works for a while until one day it crashes when you attempt to upload a scanned PDF file to OneDrive Personal or Business versions. Once that happens, ScanSnap will crash Every time it is launched during the refresh process. The only way to partially recover is to delete ScanSnapConnectApplication , re-install and Not configure the Sync to OneDrive feature. This occurs when using an iX500 or iX1500. No problems when syncing to DropBox but OneDrive is my Cloud Storage of choice, as it is for most users of Office 365 and it features 1TB of cloud storage. Please, Please fix this long-term bug with ScanSnap.

ScanSnapConnectApplication will not complete the one drive connection, crashes every time. Tried deleting, reinstalling. iPhone 12, most recent ios update installed

How about this for a review? I’m literally ready to tear my hair out trying to set up this piece of junk to work on my wifi. I somehow set it up at home and now I moved to a new location and a new wifi and it stopped working. Setting it up for a new wifi is a total pain. Why does it want me to connect it to my PC? Why do I need to download some junk installer to my computer to make it work? Isn’t it supposed to be a wifi scanner? Ahhhhhhhhhhh!

Make no mistake about it... best hardware on the market. I can honestly say I’ve have sold at least 50 ix500’s the last 3 years. It works incredibly well. Just got the ix1500 and must say I think you did it again.

The software, gets a C because I works reliably. A few areas to improve...
- I find it hard to believe we don’t have an iPad version. I do most of my scanning from it.
- Support for the iCloud would be logical.
- Siri Shortcuts support would be amazing!!!
- It would be cool if you somehow made it possible for 3rd party devs to scan.

It’s already the end of the year! When are you going to fix ScanSnapConnectApplication ? It crashes immediately when opened! I need to use the device I paid for!! All of a sudden wasn’t connecting to one drive. Then seemed like it was syncing - now it just crashes and does nothing. Can’t scan and can’t access files already scanned on phone. So annoying.

My ScanSnap iX500 stopped scanning. It says Needs to be Updated. The developer of ScanSnapConnectApplication needs to updated to work with this version of macOS. Contact the developer for more information. Help!!!

Clean simple interface. I don’t need bells and whistles, just efficiency to have docs readily available between platforms.

V2.6.2 works perfectly on my iPad Pro for my ix100. Everything (both hardware and app) worked smoothly without any problem.

Questioning the ethicality of this business.

They discontinued mobile support for the ix500 model that I just purchased brand new last week. Is their future objective to force everyone into buying a new scanner because of software?? Wondering how long I’ll have before they also discontinue PC support and I’m stuck with a $420 paperweight.

On computer I always scan paper facing up, but on phone I have to remember to flip the papers. It is not user friendly.

It would be great to have the option of folders to organize the scanned documents.

Jim

ScanSnapConnectApplication no longer works!!! Please, PLEASE fix ScanSnapConnectApplication so that it works on iOS 11. Your update fix for iOS 11 from one month ago, did nothing to fix the connection trouble. Please fix ScanSnapConnectApplication .

Does everything it is meant to do without much fuss.
I wish they would add Apple iCloud Drive and other online options like that. Currently only:
Microsoft OneDrive
google drive
Dropbox

Just upgraded to iOS11 and have been experiencing issues with connectivity. The connection to the scanner keeps dropping every few seconds and ScanSnapConnectApplication also crashes frequently. Hopefully there’s a fix soon!

I was never able to get software to recognize SnapScan iX1500 via Wi-Fi. All setup per instructions provided by app. Wi-Fi snooper could see the scanner on Wi-Fi. I tried to set scanner address manually, but this entry was ignored. Pretty useless app.

App is pretty pitiful but does scan and upload reliably for me.

Would like to see ScanSnap Sync support for the Files app. Currently requires authentication directly with cloud storage provider.. and only GDrive or Dropbox.

Works some of the time. Currently there are 7 scanned documents in my library that I can do anything with. They won’t open, select, delete, nothing. Worthless.

The mobile connection never works.

I am experience with network administration, but now work in accounting. I have recently been promoted to CFO/Controlled so I will advocate that we abandon Fujitsu products in favor of vendors with functioning products.

After changing my backup service, ScanSnapConnectApplication refuse to stay open.
After restarting both ScanSnapConnectApplication and next the iPad…nothing works.

I also try deleting ScanSnapConnectApplication , then reinstall and got the same thing.
I can’t change the cloud service that obviously have a problem connecting because ScanSnapConnectApplication won’t stay open.

After not using my scanner for six months now it’s impossible to register it. They just make things difficult. You should just stick to one thing and not change it. You guys are really unprofessional.

At one point I actually managed to get ScanSnapConnectApplication to ‘see’ an iX100 scanner and then it promptly disappeared. I was never able to get it connected again. Don’t waste your time with this worthless app.

I approached the Scansnap iOS app with considerable skepticism. Experience has taught me that software designed for peripherals like scanners and printers is often subpar, a trend that seems to have persisted since the 90s. Moreover, mobile apps designed to control hardware are typically as pleasant as a dumpster fire, often leading to sheer frustration. With these expectations, I braced myself for an hour of tedious troubleshooting.

However, to my surprise and delight, ScanSnapConnectApplication proved to be a rare exception. Drawing on my IT expertise, I started by power cycling my ix1600 and installed ScanSnapConnectApplication . In just a few minutes, I was connected to my wife’s scanner without a hitch. I managed to scan multiple 15-page documents, attaching them to an email directly from ScanSnapConnectApplication , and sent them using the native Mail app. The entire process was astonishingly efficient, taking no more than five minutes.

Kudos to the team for making an application for a
peripheral that works! I very rarely leave reviews on anything but, I was impressed enough to do so. Please keep up the quality control.

Notes:
Scanner: IX1600 - previously setup via macOS
Did not try to edit any settings while scanning the documents. Therefore, cannot attest to any of the other features.