Contact Sony | Headphones Connect

Contact Sony Headphones Connect Support


Company Name:

About: Sony Home Entertainment & Sound Products is a development or manufacturing business of TV, video &
sound and its peripherals

Headquarters: Tokyo, Tokyo, Japan.



Sony Headphones Connect Customer Service 👿🤬😡😠💢😤

Sony | Headphones Connect Contact Information

Listed below are our top recommendations on how to get in contact with Sony | Headphones Connect. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Sony | Headphones Connect. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Sony | Headphones Connect Website

Privacy Policy: http://policies.songpal.sony.net/headphones/pp/hpc_pp_index.html

Developer: Sony Corporation


More Matches

Get Pricing Info for Sony Home Entertainment & Sound Products
Contact Sony Home Entertainment & Sound Products! Or Contact Support
Need help using Sony Home Entertainment & Sound Products? Try their Help Center now!
Sony Home Entertainment & Sound Products in the News!


Social Support and Contacts

Sony Home Entertainment & Sound Products on Facebook!
Sony Home Entertainment & Sound Products on Twitter!
Sony Home Entertainment & Sound Products on LinkedIn!



Privacy & Terms:

http://rd1.sony.net/help/mdr/hpc/h_zz/

http://rd1.sony.net/help/mdr/hpc/h_zz/




Read 3 Customer Service Reviews 😭😔💔

4.5 out of 5

Really Sony? Really?

2022-04-27

by Burner451

I have been researching noise cancelling headphone for over a year now and and have been eyeing this ever since. The headphones, themselves, are fantastic. But the companion app was something I was very interested in as well since I am switching over from my Parrot Ziks and it had an app with some cool features as well.

I get these headphones last week and am taking a trip back home for the holidays. I was looking forward to using them on the airplane and playing around with the noise cancelling options that the APP provides. Sadly, I wake up last week to see my app has auto-updated and now I can’t even get into the dang thing. It’s been days. DAYS. I understand for some that this doesn’t sounds like a whole lot but when the app has been having bugs since it’s inception how is it that after being out for numerous years it is still bugging all the time?? The companion app is part of the selling point of these headphones and many other products by Sony. So needless to say when I bought my Bluetooth speaker last week I skipped all the Sony’s I was looking at and got the UE Wonderboom.

Long story short the headphones are great but the companion app is garbage half the time. After years of being out it shows 2 stars. Says something about the company and what their actual priorities are: To just sell products by creating false expectations with their user experience they boast so much about.

Which bluetooth device?

2022-05-04

by Sjeh

I have had my Sony headphones for awhile. They were as easy to connect via bluetooth as any other device. But lately, it has gotten harder and much worse. What has changed? The number of devices around our house that use bluetooth. The app is completely useless because while settings shows the headphones are connected, the app does not say to WHICH bluetooth device. Is it the speakers? Is it the treadmill? Is it my iPad? Even from a room farthest away, doors closed to rooms with bluetooth devices, the headphones connect to something, just not my iPhone two inches away. While I credit the strength of connecting to an unknown bluetooth farther away than the one in front of it, or even to the last bluetooth connected a day or so ago; it is annoying and frustrating not to know which device(s) I should turn off just so I can use the headphones. Turning off every single bluetooth except for my iPhone is not practical. While the headphones work great, Sony did not include in the accompanying app, a means for me to know with WHAT bluetooth device the headphones are connected. I don’t have time to run around the house turning off bluetooth devices. I need to look for headphones or an app that stops this digital whackamole and still gives me quality sound or noise cancellation from my headphones.

Crashes on startup

2022-05-11

by Razre

This 1 star is for your quality control. I can ignore the small problems with your program and I love my 1000-XM3s, but now this is broken. For some reason with the latest update for iOS, after accepting the latest privacy policy the screen shows nothing, no matter how many times I restart the program. I reinstalled the software to try and fix this and now it crashes every time I try to accept the policy. Your headphone volume and device volume are independent, and the only way to adjust your headphone volume is with touch. I turn off touch controls most days, but sometimes (for seemingly no reason) the headphone volume will be low even with the device volume turned all the way up. Since the app won’t work, I’m now stuck without touch controls. I have the sound cranked on my device, but my $300 headphones are still quiet, and I have no way of fixing it until Sony releases a patch. How this ever made it past QA is astonishing.


Have a Problem with Sony | Headphones Connect? Report Issue




Why should I report an Issue with Sony | Headphones Connect?

  1. Pulling issues faced by users like you is a good way to draw attention of Sony | Headphones Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Sony | Headphones Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sony | Headphones Connect.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Alternatives Apps