Company Name: Assurant
About: Introducing Lowe's TechConnectTM powered by Assurant®, an app where you’re
one tap away from tech specialists and device-specific how-to guides to help
with your connected devices. Need help getting your device set up? Can’t
figure out how to pair your smart devices? Want to learn how to use voice
commands or set up routines? We’re here to help!
With Lowe's TechConnect,
you’ll be able to:
• Get end-to-end support .
Listed below are our top recommendations on how to get in contact with Lowe's TechConnect. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Lowe's TechConnect. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
E-Mail: [email protected]
Website: 🌍 Visit Lowe's TechConnect Website
Privacy Policy: https://legal.pocketgeek.com/en/tech_connect/privacy/3
Developer: Assurant Inc.
by !Petra!
I just purchased a Samsung side by side with family hub, Samsung smart dishwasher and Samsung smart microwave convection oven and your app can’t find those products in your system! They are all connected with the SmartThings app. What is going on?
by !Petra!
I just purchased a Samsung side by side with family hub, Samsung smart dishwasher and Samsung smart microwave convection oven and your app can’t find those products in your system! They are all connected with the SmartThings app. What is going on?
by TangledShoelace
Bottom line: the app, through a home network scan, gives Lowes access to data about the stuff you own and possibly more. The most innocuous use would be for (unlikely) device conflicts, followed by (ugh) marketing.
Instead, use their website for any benefits that came with your purchase instead.
Or if you truly want to both preserve a little privacy and (try to) use the app,*temporarily* connect both your mobile device and the item to a guest Wi-Fi network available on most routers. And then move them back to your personal more private network when you are done.
The app doesn’t detect even up-to-date products purchased from Lowe’s. I purchased a Samsung SmartOven. Confirmed the oven and my phone were on the same network. The scan didn’t pick it up. Nor was it in product search.
I am pretty experienced with home networking and IOT/SmartHome items. For thrills and giggles and let it scan my network. It said it found 23 items (looking at my router, that would include smart devices, computers, entertainment items, etc) but identified NONE OF THEM.
I did a quick manual search for several items around my home — vacuum, carbon monoxide detectors, cams, Echo interactive devices, etc. Just for curiousity, since again, I had intensified the app as neither necessary, useful, or of a certain degree of harmlessness.
The absolutely most useful feature in the app is the delete app account one. No telling about data retention, but at least you aren’t earmarked as active.
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