Are you having issues? Select the issue you are having below and provide feedback to ScanSnap Connect Application.
- Bug in the app where longer documents cannot be scanned
- Cannot scan longer documents despite holding the scan button down for 3 seconds
- Needs to be updated to work with the latest version of macOS
- Not user-friendly when scanning on phone (papers need to be flipped)
- No option for folders to organize scanned documents
- Limited online options (only Microsoft OneDrive, Google Drive, and Dropbox)
- OneDrive connection crashes every time
- App no longer works on iOS 11 and update did not fix connection trouble
Complete guide to troubleshoot ScanSnap Connect Application app on iOS and Android devices. Solve all ScanSnap Connect Application app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PFU LIMITED, developers of ScanSnap Connect Application.
This application easily allows your iPad, iPhone or iPod touch to handle images scanned with the personal document scanner “ScanSnap”. To use ScanSnap Connect Application, you need to have Wi-Fi connection (via direct connection or your router) and the following devices. -Receive and view PDF/JPEG images scanned with ScanSnap in a seamless manner. -Receive ready-to-use files already corrected with various features (automatic paper size detection/auto color detection/blank page removal/deskew). -Use images in "Mail", "Print", "Photos" or an application that supports PDF/JPEG on your iPad, iPhone or iPod touch. -For details how to set up / use this application, select the [i] icon at lower left corner of the screen after you start up the application, then refer to [Help]. -For details about using ScanSnap, refer to the Basic Operation Guide, Advanced Operation Guide or Help bundled with ScanSnap.