Contact Connect Browser

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How to Contact Connect Browser Customer Service/Support

Connect Browser Contact Information

Listed below are our top recommendations on how to get in contact with Connect Browser. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Connect Browser. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



86.67% Contact Match

Developer: Sony Imaging Products & Solutions Inc.

E-Mail: [email protected]

Website: Visit Connect Browser Website

55.56% Contact Match

Developer: Brave Software

E-Mail: [email protected]

Website: Visit Brave Software Website








Reported Issues: 3 Comments

2.4 out of 5

By dmelichar


The Pax New App is a violation of your privacy

So if you’re a Pax user, now you have to connect to the Pax servers to use their vaporizer! That means anytime you use the Connect app to vaporize your product the folks at Pax know! They’ll know where, when & how much! The following is right off their website; “ We take your privacy seriously and understand it is important to you. When you use the app, and when you pair your PAX Product to the app, we collect data to” Now that the app doesn’t work unless you connect to Pax servers their vaporizers are useless. So now you can’t use the app if there is no internet. Why on earth would anyone allow a company to monitor when, how many times, where & how much you smoke?



By Az_Noway


Pax Fault?

So I use this app so I can use my Pax Era and Era Pro. Recently upgraded to the Pax Era Pro ($40 increase) only to find out there is no option to change the light color and Paxfinder is missing. When I setup my Era Pro for the first time it gave me the option to turn on Paxfinder and for that 1 day it worked, I was able to track my Era Pro, but for some reason that feature has since disappeared. I would also like to point out that with my original Pax Era, I can change the light color, yet that’s suppose to be a feature exclusive to the Era Pro. So I’m not sure who’s to blame?



By Rocoren


APP does not work- no controls

The day after I bought my PAX ERA and downloaded the Connect Browser and set everything up because I wanted to be able to control the temperature the app stopped working. I deleted it and reinstalled it and it still doesn’t work; all you get is a page that says “about blank”. What is going on!? Just 12 hours earlier I was able to use it and control the temperature and everything was fine. Now I’m stuck with a Vape pen that is no different than all the othersThat I didn’t need and was a waste of money.




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Why should I report an Issue with Connect Browser?

  1. Pulling issues faced by users like you is a good way to draw attention of Connect Browser to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Connect Browser customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Connect Browser.


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