Poly Lens Status
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Summary of Poly Lens Problems 😠👌🔥
- Inability to alter headsets assistants voice
- Short talk time
- Find my headset only works if the headset is on
3 Reported Issues: 😵🆘🛟🚨📢
Same problem as posting above. PLT Hub app says not connected in Red. iPhone Bluetooth says connected. Settings tab in app is grey and doesn’t work. Help! Can make and receive calls only.
Does the PLT Hub app not work for the Voyager legend location anymore?
Have a Plantronics Voyager 5200 serial #B/C749AR2 with firmware v.513. Have the latest version of Plantronics Hub downloaded and installed on an iPhone 12 Pro running iOS 15.4.1. The headset pairs with the iPhone and receive and place calls, however, I am unable to get the headset connected to the Hub app. After selecting "Voyager 5200 Series" in the dropdown in the app, all I see is "Not Connected" in red below the device selected. I have tried multiple times to clear all bluetooth connections on the phone. Deleting the Plantronics Hub app and re-installing. Resetting the headset to factory defaults. Powering devices off and on after changes are made. No matter what I try the headset will not connect to the Hub app. Help...please.
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Common Poly Lens Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Poly Lens app on iOS and Android devices. Solve all Poly Lens app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Plantronics, Inc., developers of Poly Lens.
BackTrack, Explorer, Marque, M25, M55, M70, M90, M180, and Plantronics Hub are trademarks of Plantronics, Inc. iPhone is a trademark of Apple Inc. registered in the US and other countries. BackBeat, Find MyHeadset, Plantronics, Voyager, and Voyager Legend are trademarks of Plantronics, Inc. registered in the US and other countries. Discover how Plantronics Hub brings additional functionality to your new Plantronics Bluetooth® headset with helpful tools, notifications, and status information. ©2021 Plantronics, Inc. Bluetooth trademarks are owned by Bluetooth SIG Inc. , any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.
