Poly Lens Reviews

by Enich345

The headset it’s self is a great product one of the best I’ve owned anyway! However the main reason I downloaded the PLT HUB app, was for the “find my headset”. I am the worlds worst at laying it down and forgetting where! Unfortunately the only way it works is if the headset is on. And in my case that didn’t help me at all. I give PolyLens (not the headset) 3.5 stars! Reason behind the half star is because PolyLens was able to tell me the last location it was connected which was at work so I was able to save time looking for it because I knew then that I didn’t lose it at home or anywhere but had to be at work. All in all PolyLens is helpful could use a little work but adds quality and is a good feature to go along with the headsets!!!!

by Lancaster, Ks

I’ve lost it twice. Once while it was off and once while it was on. PolyLens did help find the street the first time when I shut it off. So history is great. But in the case when I left it on, history took me to my house. It should have connected again when I got back in the house and it didn’t even though it was still on. When I found it I went into settings to get it to reconnect. Then tried the tone and I could hear it. It should have connected on its own. I was within a few feet. But it just said not connected. If I get 20-30 feet away I loose connection. And in the house with different rooms only 10-20 feet. On the good side it’s great being hands free. I can hear who I’m talking to and they can hear me clearly. If there was something they can do to help find the lost headset while it’s off (Like an emergency back up battery or something) it would be a “5”.

by Fcouperus

If you rename your Bluetooth device generic paired name in “General Settings - Bluetooth”, for instance because you have multiple identical devices you need to tell apart, PolyLens will not recognize or allow the “friendly named” device to be selected from the connected device list. PolyLens can only find / recognize the generic device model names used in the pairing or device discovery process.

However, I lost a Voyager 5200 headset while working as a remodeling contractor in an attic filled with blown insulation. Normally I don’t take it with me into attics. So talk about a needle in a haystack exercise. PolyLens feature allowed me to sound the headset and locate in 16 minutes

by X219c

How are you not ashamed of the way PolyLens utilizes the screens of nearly all new iOS devices? This looks like an app from the days of the iPhone 6 days.

Your company has gone through a bit of a rebrand quite a while ago. It seems strange that this change isn’t reflected here. I’m super excited for my sync 20 to arrive, but looking at this makes me worry about the software.

That said, I assume it works just fine. And hopefully I won’t need to visit PolyLens too often. Perhaps a new app is being worked on where it would make sense to only deploy maintenance releases on this one. We’ll see. Good luck.

by Daveladdjr

I have been using the Plantronics BT headsets for years. They all have performed well, however, This last one will not turn off. I keep two active so I have one while the other is charging. This last one, the 2900 won’t let go. The only option I have is to go into BT settings and say, “Forget this device” If I leave the house and use my other PLT BT headset, when I get back, the 2900 takes it back even if I’m in the middle of a call, or listening to a video. Constantly causing problems. I’d be hesitant to buy a replacement, knowing it might be the same way…

by @JJ Barea

I’ll make this short and sweet. This is a great earpiece for the price point. If I could add a feature it would be flash when you use PolyLens ” find my earpiece” the sound the is emitted isn’t loud enough to hear even if you're in the room. I usually walk around waiting for the phone to pair and then conduct a though search.
In a perfect world, I’d add a charging case like the Motorola has ( for protection) but you can’t have everything.
If a strobe flash was added this would be gold!

by Timmy Tune

Finally after losing 10 of these the tracker almost works! Now the tracker and app it will never be lost unless you Fail to leave it on! It will only give you a proximity of when it was last ON. I Love this earpiece over all others including wireless stereo, Beats, Bose and HereOne!, Just awesome works and lasts 7hrs of talk time and deep sleep 180 days no other even comes close. Just leave it on always and you will not lose it. I should be able to activate it remotely then you will get 5 Stars!

by Docjohntx

Like many others, I have spent hundreds of dollars on Bluetooth earpieces. This one is so nearly perfect I have three of them. And PolyLens actually works, helps me find a misplaced device, and is accurate. I have three because on impulse I replaced one I was sure I had lost on the golf course (I always alternate between two). I went back to the course AT NIGHT and in the bushes where I remembered brushing against a branch, there it was. I have never had a complaint about sound quality or break-up. I have to touch my ear to be sure I have it on. Very comfortable even with glasses, exercise, all day use. Many times the reminder feature has prevented my leaving the office while forgetting my phone on my desk or side table. (I’m a doctor, so I can’t forget my tethered phone.) Plantronics has consistently brought DOWN the price while improving quality. Obviously these sturdy gems last for years, and firmware upgrades are a snap. Five stars.
Addendum: The FIND MY HEADSET feature has saved me a ton of aggravation, time, and misery.

by Qwantum

I bought a new Plantronics 5200 a few months ago and loaded PolyLens on to my phone. What I love about this is it syncs up every single time so quickly. You can be on a call, put on the headset and turn it on without a break in conversation. The other thing is the customer support is fast, easy and simple. I wanted to buy a charger for the headset and after looking around, called customer support. They sent me the link with free shipping so I could conveniently buy the charger. Thanks everyone.

by Switch900

This device the voyager 5200 is way better than apple device, believe me it’s way cheaper and better quality, built, I prefer this than using the apple EarPods I have to say you could use Siri and even has feature that the apple EarPods cannot. PolyLens also works well it will pair up your device with no problem plus you get 7 hours of talk time and 5 to six days on standby

by KRob319!

Compared to other well known brands such as Jabra and even the Plantronics Legend (my favorite up to this point) The Plantronics 5200 is hands down the best headset I’ve owned to date. I would never have imagined being able to replace my Legend with anything better, but they pulled it off with this model. Crystal clear communication on both ends, awesome noise cancellation, and seamless integration with my virtual assistant (Siri). It’s sweat and water resistance, accompanied with the PLT Hub, it just doesn’t get any better at this point, but if I were to be critical at all, it would be the inability to alter headsets assistants voice ie; as with Siri. But certainly not a deal breaker. The only other suggestion I would have, and certainly the more important of the two, is a longer talk time. I’m on the phone a lot through the day for work and a slightly longer talk time would be awesome ie; Jabra Storms 10 hr talk time. Regardless of these issues however, until they find a way to trump the 5200s capabilities, and over the top features, I can earnestly exclaim there’s no better headset out there.

by OUTLAW4EVR

I’ve been using Plantronics hardware for about five years and for me the Explorer 500 headset is one of the finest ones out there. It’s simple to use and is lightweight enough for me to wear all day. Also, depending on where you buy it at - inexpensive too.
PolyLens is just what I needed to hold on to my earpieces (I have three). While searching for one I’ve even found one that I had forgotten about at work long ago.
Perfect timing with PolyLens as it is greatly appreciated.

by DaiWil

I ran a quick errand and realized my headset was missing when I got home. I used PolyLens to try to locate it. I couldn’t hear the location tone even on the loudest level. But I could tell it was somewhere in the car, garage or house as PolyLens was obviously communicating with it. So I began to think that the tone must’ve been muffled somehow. Then it dawned on me that I had folded up a blanket and stored it away in a wardrobe. Sure enough that’s where it was. I repeat, GREAT APP!

by PrincessDaphine

I love everything about this earpiece. It tells me who is calling. Fits either ear. It doesn't go all the way in the ear so it is so comfortable that you barely notice it's in your ear. If you move too far away from the phone it tells you that you are disconnected. Nice soothing female voice. Best of all quality is superb. Noise cancellation is awesome. The only thing I noticed is occasionally being in the vehicle with the air on high sometimes the caller can hear the air noise.

by Godsspecial1

I use it for both my phone and iPad. It connects to them both at one time. Which is better than any other headset I have. Also the find features are great and I find it every time. You can mute without having the device in front of you. The feature when a call come in it ask you to answer or ignore . I love all other features ! I have the iPhone beats. But I love this one more for music too. It is a must have.

Muzik Diva!

by Hockey Engineer

I love my new 6200’s. They’re all day comfortable . Noise cancellation is excellent. Several times today when I tried to use PolyLens to report battery life, it said no headset connected, even though the headset has been on my head and in use all day. The only thing I can think of is that I left my phone on my desk and walked out of range with my headset. When I got back into range , the program audio reconnected but apparently the Hub app does not do that at this point . 5 stars for the 6200’s 3 stars for PolyLens .

by Jac1900jac

Hi! My name is James and I am a carpenter. I Work my hands all day remodeling homes and I work for myself so I do have to take a lot of phone calls. However the Plantronics your piece that I’ve been using for about 10 to 15 years probably ever since it came out is the best thing that ever happened to me and my work. Everyone is able to get their phone call through to me loud and clear. Even my dad with Parkinson’s who is only able to talk to me when I put my Plantronics your button. Thank you very much for your diligence and quality I appreciate it thank you.
JAMES CURRIE

by Nolascho

Knocked my headset off in the Lumber section of the hardware store. Did realize it until I got home an hour and a half later. We had made several stops so I didn’t know where I had lost it. The back track told me where to start looking. Was able to reconnect when I returned to the store. Was able to pin down the general area. Asked at least a dozen workers at the store if they had seen it. Was told to give my information and they would call me if they found it. Was able to tell them I knew it was there because PolyLens told me it was and I wasn’t leaving without it. Finally found a cashier who knew where it was. Got it back and didn’t have to replace.

by Fiakimi

Since the upgrade, once again this is my go to blue tooth. I am a blue tooth and hand free user since the first hands free came out 18 years ago. When wireless was introduced jawbone was the best pick. Then jawbone continually went down hill. Then I found PLANTRONICS, this series. What a terrific earbuds. Then the iPhone kept updating its IOS, PLANTRONICS didn't keep up. I was so disappointed. It repeatedly unpaired even during calls. Now with their upgraded device, it works perfectly. I now have the iPhone x. No problems. Thank you PLANTRONICS for a terrific head set. I have changed the part that goes in the ear for comfort. I would like to post a pic, but I'm not given the option. I use the jawbone replacement ear cushions. It sits snug over the PLANTRONICS cushion with the part that is suppose to place in ear trimmed off.

by BlackNite76

This is THE BEST Bluetooth headset I have owned. And I’ve own MANY of the other brands. With those, either the sound fades, the battery doesn’t last long, the noise Cancellation doesn’t work as advertised or the background noise is so loud I have to put my phone on mute when I’m not talking. I never had a Plantronic because I didn’t like the “look”. Well, after owning all the others on the market, Bose Soundsport (2 different ones), 2 Jawbone 2s, iPhone Earbuds, Sennheiser . . . I broke down and got one. I could have saved myself ALOT of money if I had just bought this Voyager. Honestly, it great. Clear sound, no background noise, long battery life . . . If you’re looking for a headset that is functional and works great, get a Plantronics. Forget those others and save yourself some time and money. You won’t regret it. (BTW, I’ll sale you my old ones for cheap if you don’t believe me).

by Big Mike OffShore OilField

Everything you will want in noise canceling and affordability, I have had my share of over the head hands free devices and this is my favorite, I think the only drawback is the fit per person and the desired level of volume, as for connecting and the new Siri part, itself is awesome. I think with any headset these days, use it & if your not happy. Return it and find something better otherwise you will be happy with this one. Sincerely MIK

by Op3nm1nd3d

I occasionally first to take my headset of when riding and it doesn’t get blown off by the air going by. Thank goodness. Love the feature sand the battery life and I have two cell phones (android/iphone) and it works with both, all the time. I have used the find my headset feature several times and it works great. Just have ot turn the volume all the way up. Extremely happy with this and the portable charging case.