Webroot Status

Last Updated on 2025-01-28 by Webroot Inc.

I have a problem with Webroot

Are you having issues? Select the issue you are having below and provide feedback to Webroot.

⚠️ Fix Now in One Click

User reports:
No current problems

- Some users have experienced crashing issues

- Tabs don't work properly

- Hangs frequently

- May have issues with entering email address and logging in

- May not work on all devices, such as iPads running the latest version of Apple software

Kenneth Riedemann 2023-10-22

I have some web sites that I cannot delete. archive I have no account with them so I cannot contact them. How did them get on my computer.

Showing 1-1 of 1 reported issues:

Common Webroot Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Webroot network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Webroot App
1. On android, goto Settings » Webroot » click [Force Stop]

Clear Webroot App Cache and Data:
1. On android, goto Settings » Apps » Webroot » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Webroot.

On android, goto Settings » Apps or Manage Apps tab.
Click Webroot » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Webroot » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Webroot