Coastal1 Reviews

For the last month or so, getting logged on is less than a 50/50 shot! Sometimes not at all. It’s awesome (5 stars) when it’s working, but in the last month 2 stars seems generous.
I’ll rate it again after they invest in their IT Dept.

This paragraph is a second review. No changes have been made since I wrote the first possibly 2 months ago. Coastal1 has not improved. I simply cannot log in....makes Coastal1 worthless. Please work on an update. It really makes banking easier.

Coastal1 is in desperate need of an update. Half the time I just get “The Spinning Wheel of Death” on my initial try at logging on. So, I have to close out Coastal1 and try again in order to access Mobile Banking. My most recent problem is that I can’t do a Mobile Deposit of a Check. I live in the Oak Hill section of Pawtucket and don’t have a car. So, any of the nearest PCU Branches are, at least, 20 minutes to half an hour by bus. Due to that fact, and the fact that this Mobile Banking App doesn’t work well, I’m seriously considering leaving PCU, after having accounts with you for 9 years.

Glad they have Coastal1 but def old school and I hate I can’t freeze/cancel my cards if needed on Coastal1 . It’s a credit union I get it and it does what I need it to do but wish it had some more features. Overall love the bank and the customer service and have been banking with them since I was a child!

In dire need of an update. Especially for my iPhone 6 plus. I am unable to log in. As soon as I enter my credentials my screen flickers to the next screen then quickly back to log in. If I try my password again, the screen dims and the pinwheel goes on forever never to move to any other screen. Please update and I’ll change my rating. I love this bank and used to love Coastal1 . Thank you. :)

I do like my bank but Coastal1 is pretty iffy. It’s been buggy in the past (which seems to have improved) but using the business IPay or bill pay is maddening. No confirmation messages, very little explanation of features, inconsistent functionality, and more over the basic functions of the bill pay section are so much more convoluted than personal use. When I need to pay a bill I CANT BE CONFIDENT THAT THE TRANSACTION ACTUALLY PROCESSED. Mind blowing how bad this part of it is

I have never had an issues with Coastal1. It has worked well and consistently. Only wish I could deposit checks through it! It says you can, but there is no option under my transactions tab and I cannot find it online.

Need simplify add mobile check, and I am new to Coastal1 and bank not familiar with pending zero means. I think it should just say pending from where it’s coming from, alittle confusing

Great credit union, more customer friendly than a large bank. When you have to call you speak with an American that you can understand. They offer better rates than most banks, and all the services provided by banks. I’m very satisfied with them and have been using them for over 15 years.

Banking online with Coastal one, Credit Union is the easiest I’ve ever had. Also, the staff at Coastal Credit Union are absolutely wonderful. They treat you like a person the staff I mean they treat you with the highest of respect and I mentioned Coastal credit one union to everyone and I have a lot of friends. I so appreciate all of the staff always this review is from Anne Marie Pinelli.

Love Coastal1 . Sometimes it doesn’t adjust balance right away, but I think that has to do with the place it was being used at. Either way never really have a problem with Coastal1 or the bank itself.

It’s super convenient having everything available on my phone. I don’t get checks often but mobile check cashing saves a lot of time. I also love how easy it is to transfer money between accounts.

Been a Pawtucket Credit Union Member for a long time now Coastal 1 Credit Union the functionality in Coastal1 is amazing and the application is easy to navigate and on top of that the customer service is phenomenal highly recommend anyone to switch banks and come over to the best bank around with many branches you can’t go wrong!

I am very happy with Coastal1 /website Coastal uses for online banking. It is very intuitive, thus making it easy to use. All the information that I look for on a regular basis is readily available, and when I need to dive deeper for information, there are tools to help with that process. I have uses Mobil banking with other banks in the past , and this one is far superior.

Customer service awesome
I love this bank had other banks and it was always problems with them
Been with this bank for more than 10 years
Never any problems THANK YOU for your services

Great app and customer service is excellent and they always help me and I never have to wait a long time , very friendly people and Coastal1 is easy to navigate

From downloading to implementing, Coastal1 is so simple to use; and having it on my phone means I don’t have to always leave home to handle my transactions!

Since you added the edit option to the recurring transfer feature, your website could not be more perfect. Really enjoy banking with this app.

Coastal has a great online banking app and just when you thought it would not get better, they find a way to improve it. This is the best bank to bank with!

I have been putting a little bit away each month, while I pay down my debt. Hoping to alleviate all debt so I can save more. Coastal1 makes it easy for me

Great app. It’s improved over time. The transfer option among members is great especially with my children also using Coastal1 ! It’s great to have all accounts together on one platform.