Contact Coastal1 Support
Company Name: Coastal1 Credit Union
About: Enjoy the convenience of banking on the go with Coastal1 Mobile. Available to
all Coastal1 Credit Union online banking members.
Coastal1 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Coastal1 Credit Union
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Coastal1 Website
Privacy Policy: https://www.coastal1.org/privacy-security/#protecting-your-privacy
Developer: Coastal1 Credit Union
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3 Most reported problems 😔💔
Great Credit Union, but...IT needs a boost!
by PaPJC
For the last month or so, getting logged on is less than a 50/50 shot! Sometimes not at all. It’s awesome (5 stars) when it’s working, but in the last month 2 stars seems generous.
I’ll rate it again after they invest in their IT Dept.
This paragraph is a second review. No changes have been made since I wrote the first possibly 2 months ago. The app has not improved. I simply cannot log in....makes the app worthless. Please work on an update. It really makes banking easier.
Needs updating…
by JoPNittany
This App is in desperate need of an update. Half the time I just get “The Spinning Wheel of Death” on my initial try at logging on. So, I have to close out the App and try again in order to access Mobile Banking. My most recent problem is that I can’t do a Mobile Deposit of a Check. I live in the Oak Hill section of Pawtucket and don’t have a car. So, any of the nearest PCU Branches are, at least, 20 minutes to half an hour by bus. Due to that fact, and the fact that this Mobile Banking App doesn’t work well, I’m seriously considering leaving PCU, after having accounts with you for 9 years.
Baseline at best
by Nick Holcomb
I do like my bank but this app is pretty iffy. It’s been buggy in the past (which seems to have improved) but using the business IPay or bill pay is maddening. No confirmation messages, very little explanation of features, inconsistent functionality, and more over the basic functions of the bill pay section are so much more convoluted than personal use. When I need to pay a bill I CANT BE CONFIDENT THAT THE TRANSACTION ACTUALLY PROCESSED. Mind blowing how bad this part of it is
Have a Problem with Coastal1 Mobile Banking? Report Issue
Why should I report an Issue with Coastal1 Mobile Banking?
- Pulling issues faced by users like you is a good way to draw attention of Coastal1 Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Coastal1 Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Coastal1 Mobile Banking.
