Five Guys Burgers & Fries Status
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10 Problems reported in the last 24 hours
📋 8 Reported Issues:
can't complete classic combo order on iphone app, comes up with $27.90 and won't get out of toppings
App will not allow payment/checkout ... App will not allow paste of credit card number -- after manual entry of card info, press pay , app then goes blank & freezes -- this is from an android phone -- did it to me both last December and again in January -- I uninstalled and reinstalled the app -- have had no success since before December.
Problem processing card
App will not allow me to log in. This is after 3 password resets
Error http 400 will not let me complete order
App crashes when trying to place my order. Tried twice with two different credit cards. Same result. No error reported. It just crashes and closes.
When I try to pay it keeps saying "http 400"
I can login and order but when I try to pay I get an error message about unable to process credit card. I have used different cards, and I have uninstalled and reinstalled the app. Same problem. Help!
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E-Mail: [email protected]
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Developer: Five Guys Enterprises LLC
‼️ Outages Happening Right Now
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Mar 11, 2026, 05:42 PMa Windows user from Elyria, United States reported problems with Five Guys Burgers & Fries : Not working
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Mar 09, 2026, 11:19 PM
a AndroidOS user from Louisville, United States reported problems with Five Guys Burgers & Fries : Not working
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Feb 18, 2026, 02:57 AM
a user from Salem, United States reported problems with Five Guys Burgers & Fries : Not working
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Feb 18, 2026, 12:09 AM
a iOS user from Washington, United States reported problems with Five Guys Burgers & Fries : Not working
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Feb 17, 2026, 11:39 PM
a iOS user from Charlottesville, United States reported problems with Five Guys Burgers & Fries : Crashes
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Feb 13, 2026, 08:46 PM
a AndroidOS user from Eustis, United States reported problems with Five Guys Burgers & Fries : Not working
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Dec 27, 2025, 04:38 AM
a Windows user from Hesperia, United States reported problems with Five Guys Burgers & Fries : Not working
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Nov 28, 2025, 11:00 PM
a iOS user from Saint Johns, United States reported problems with Five Guys Burgers & Fries : Not working
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Oct 02, 2025, 05:29 PM
a AndroidOS user from Muskegon, United States reported problems with Five Guys Burgers & Fries : Not working
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Aug 06, 2025, 11:01 PM
a Windows user from Davenport, United States reported problems with Five Guys Burgers & Fries : Not working
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