Five Guys Burgers & Fries app not working? crashes or has problems?

Five Guys Burgers & Fries Status


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⚠️ Most reported problems ⚠️

Login
36.4%

Not working
24.2%

Something else
21.2%

Crashes
15.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Five Guys Burgers & Fries Problems 😠👌🔥

- Cannot pay for orders at Winter Springs Fl. location

- Food is cold when received

- Manager is unhelpful and unaccommodating

- Order sent to wrong location

  7 Reported Issues: 😵🆘🛟🚨📢

Mike F
2024-03-01

App will not allow payment/checkout ... App will not allow paste of credit card number -- after manual entry of card info, press pay , app then goes blank & freezes -- this is from an android phone -- did it to me both last December and again in January -- I uninstalled and reinstalled the app -- have had no success since before December.

Kevin Gleason
2023-08-12

Problem processing card

William
2023-04-30

App will not allow me to log in. This is after 3 password resets

Michelle Tucker
2023-03-02

Error http 400 will not let me complete order

Nathan Newman
2022-09-24

App crashes when trying to place my order. Tried twice with two different credit cards. Same result. No error reported. It just crashes and closes.

Matt Bousquet
2022-06-30

When I try to pay it keeps saying "http 400"

Sharon Aaron
2022-06-02

I can login and order but when I try to pay I get an error message about unable to process credit card. I have used different cards, and I have uninstalled and reinstalled the app. Same problem. Help!

Showing 1-7 of 7

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Common Five Guys Burgers & Fries Problems & Solutions. Troubleshooting Guide

       


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About this app

With the all-new Five Guys mobile app, it’s never been simpler to order all your Five Guys favorites, made just the way you like them – even when you’re on the go!  ORDER AHEAD - Place your order through FiveGuysBurgersFries and pay, choose your preferred pickup method – in-store, curbside or even delivery – and we’ll do the rest!  EASY REORDERING - Get all of your Five Guys faves faster with saved meals and recent orders.  DETAILS - Locate restaurants near you, get directions, browse our menu and view store info, including hours, before you visit.  QUICKER CHECKOUT - Streamlined payment options, including Apple Pay and Google Pay, ensure you check out quickly and easily.  Our new Large Order program is here to help!  CUSTOMIZE IT ALL - Modify toppings to make your order truly yours.  LARGE ORDERS - Feeding a group or planning an event?  Select one of our popular bundles or go fully custom with our Build Your Own Box option (BYOB for short).  Try it with our lettuce wraps or bunless options!  At participating locations.