Five Guys Burgers & Fries app not working? crashes or has problems?

Five Guys Burgers & Fries Status

Published by on 2023-12-06

With the all-new Five Guys mobile app, it’s never been simpler to order all
your Five Guys favorites, made just the way you like them – even when you’re
on the go! FEATURES ORDER AHEAD - Place your order through the app and pay,
choose your preferred pickup method – in-store, curbside or even delivery –
and we’ll do the rest! CUSTOMIZE IT ALL - Modify toppings to make your order
truly yours. Try it with our lett.


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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
700.0%

Not working
100.0%


Reported Issues: 7 Comments

By Mike F   3 weeks ago


App will not allow payment/checkout ... App will not allow paste of credit card number -- after manual entry of card info, press pay , app then goes blank & freezes -- this is from an android phone -- did it to me both last December and again in January -- I uninstalled and reinstalled the app -- have had no success since before December.

By Kevin Gleason   7 months ago


Problem processing card

By William   10 months ago


App will not allow me to log in. This is after 3 password resets

By Michelle Tucker   1 year ago


Error http 400 will not let me complete order

By Nathan Newman   1 year ago


App crashes when trying to place my order. Tried twice with two different credit cards. Same result. No error reported. It just crashes and closes.

By Matt Bousquet   1 year ago


When I try to pay it keeps saying "http 400"

By Sharon Aaron   1 year ago


I can login and order but when I try to pay I get an error message about unable to process credit card. I have used different cards, and I have uninstalled and reinstalled the app. Same problem. Help!


Common dislikes about Five Guys Burgers & Fries app

- Cannot pay for orders at Winter Springs Fl. location

- Food is cold when received

- Manager is unhelpful and unaccommodating

- Order sent to wrong location



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Common Five Guys Burgers & Fries Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Five Guys Franchisor, LLC, developers of Five Guys Burgers & Fries.


95.83% Contact Match

Developer: OLO

E-Mail: [email protected]

Website: Visit Five Guys Burgers & Fries Website



About this app

With the all-new Five Guys mobile app, it’s never been simpler to order all your Five Guys favorites, made just the way you like them – even when you’re on the go!  ORDER AHEAD - Place your order through FiveGuysBurgersFries and pay, choose your preferred pickup method – in-store, curbside or even delivery – and we’ll do the rest!  EASY REORDERING - Get all of your Five Guys faves faster with saved meals and recent orders.  DETAILS - Locate restaurants near you, get directions, browse our menu and view store info, including hours, before you visit.  QUICKER CHECKOUT - Streamlined payment options, including Apple Pay and Google Pay, ensure you check out quickly and easily.  Our new Large Order program is here to help!  CUSTOMIZE IT ALL - Modify toppings to make your order truly yours.  LARGE ORDERS - Feeding a group or planning an event?  Select one of our popular bundles or go fully custom with our Build Your Own Box option (BYOB for short).  Try it with our lettuce wraps or bunless options!  At participating locations. 



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