Neo app not working? crashes or has problems?

Neo Status


I have a problem with Neo

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⚠️ Most reported problems ⚠️
Not working
45.5%

Login
22.7%

Something else
22.7%

Crashes
4.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Neo Problems 🔥

-The UI is terrible and difficult to use.

-The app crashes frequently when trying to look at alternative flight options.

-There is no logic to the auto population feature when filling out expense sheets.

📋 5 Reported Issues:

J
Johan D 2023-11-20

Hello When trying to switch on/off the Neo wifi switch through the app on my iPhone (remotely), I get "network not initialized". On the other hand, it works normally when connected to the same LAN network where the device is. In the past, it worked well in both ways. Thanks for your answer

D
Dejan Kalinikov 2023-11-08

When trying to switch on/off the Neo wifi switch through the app on my iPhone (remotely), I get "network not initialized". On the other hand, it works normally when connected to the same LAN network where the device is. In the past, it worked well in both ways.

G
Gary Harkins 2023-05-26

When I try to use NEO the initial screen come up, but when I tap that screen I get a message that "The network is not initialized." This has always worked in the past. Gary Harkins

R
Robert 2022-08-29

I’ve list contact with my Neo switches. Timers still working but I cannot access to change. No response from Ankuoo online and phone just rings.

A
Ahmed Amin 2022-05-22

Dears, Please be notified that I am unable to open neo app on my mobile device. Whenever I activate the QR and insert the password, it gets switched off. The portal is working fine on the laptop. All given actions were tried (refresh, restart, update, ….) Thanks AA

Showing 1-5 of 5 reported issues:

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