Neo app not working? crashes or has problems?

Neo Status


I have a problem with Neo

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⚠️ Most reported problems ⚠️

Not working
50.0%

Login
21.9%

Something else
15.6%

Connection
6.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Neo Problems 😠👌🔥

-The UI is terrible and difficult to use.

-The app crashes frequently when trying to look at alternative flight options.

-There is no logic to the auto population feature when filling out expense sheets.

  5 Reported Issues: 😵🆘🛟🚨📢

Johan D
2023-11-20

Hello When trying to switch on/off the Neo wifi switch through the app on my iPhone (remotely), I get "network not initialized". On the other hand, it works normally when connected to the same LAN network where the device is. In the past, it worked well in both ways. Thanks for your answer

Dejan Kalinikov
2023-11-08

When trying to switch on/off the Neo wifi switch through the app on my iPhone (remotely), I get "network not initialized". On the other hand, it works normally when connected to the same LAN network where the device is. In the past, it worked well in both ways.

Gary Harkins
2023-05-26

When I try to use NEO the initial screen come up, but when I tap that screen I get a message that "The network is not initialized." This has always worked in the past. Gary Harkins

Robert
2022-08-29

I’ve list contact with my Neo switches. Timers still working but I cannot access to change. No response from Ankuoo online and phone just rings.

Ahmed Amin
2022-05-22

Dears, Please be notified that I am unable to open neo app on my mobile device. Whenever I activate the QR and insert the password, it gets switched off. The portal is working fine on the laptop. All given actions were tried (refresh, restart, update, ….) Thanks AA

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Common Neo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Neo app on iOS and Android devices. Solve all Neo app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Neo iPhone Issues and Solutions

  2. Neo Android App Issues and Solutions
       


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About this app

With auto-population of data from your mobile device and clear indication of any non-compliant or items that require more information, ensure your reports can be processed and reimbursed quickly.  Get quick access to all your upcoming trip details. this app mobile gives you instantaccess to all the information you need to be at the right place at the right time.  With a simple search, this app mobile will deliver ideal trip recommendations for your entire end to end trip based on your criteria, and your company policy.  Quickly capture receipts on the go with the camera on your mobile device and easily create an expense line item for inclusion on your expense report.  Travelling for business means you’re on the move. this app mobile helps you manage your business travel and expenses on the go.  The aim is to make the process of booking travel and claiming expenses as simple, easy and quick as possible.  Recommended trips are shown on an interactive itinerary timeline where you can see further details and alternative options for each segment.  Avoid bottlenecks with mobile approvals and workflows, giving supervisiors the ability to approve trips and expense reports whilst on the go with clear compliance visibility.