Contact 5K Runner: couch potato to 5K

Contact 5K Runner Support


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About: Successful health & fitness startup with over 40 Million customers, and many blockbuster fitness
apps

Headquarters: Petah Tiqwa, HaMerkaz, Israel.



5K Runner Customer Service 👿🤬😡😠💢😤

5K Runner: couch potato to 5K Contact Information

Listed below are our top recommendations on how to get in contact with 5K Runner: couch potato to 5K. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact 5K Runner: couch potato to 5K. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FITNESS22 LTD



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Contact e-Mail: [email protected]

Contact e-Mail: [email protected]


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Read 5 Customer Service Reviews 😭😔💔

4.9 out of 5
WILLIAM R COUNTY
2021-07-08

I was using the app on my phone while I ran and it gave me a great summary of my workout. I then bought an apple watch and began running on a treadmill. I now only get a short summary of the time I ran and walked. No distance and no calories burned. Is this because it uses GPS and won't work on a treadmill? Any suggestions?

Kelly
2021-05-24

My friend and I have been using the app and we love it. Normally, I have it on my phone and we run together but today she put it on her phone as well. Though we ran side by side, her app shows a significantly slower pace and less distance than mine. Any reasons why this would happen?

Unclear that it’s a SUBSCRIPTION

2022-04-27

by EttaLea

I’m not a fan of the subscription model for apps, in fact this was my only subscription when I just checked. I don’t remember it being a subscription, and of course there is no reminder until it shows up on your bill. Reading other reviews I can surmise that we must have gotten to the two-week point and then we were required to pony up. I only downloaded the app because it’s the one my partner chose, there are tons of 5k apps out there to choose from that don’t require a subscription. Apparently there’s a “lifetime” option that has its own caveats, buyer beware (and be sure to check out other reviews addressing this point). Does this app work? For me, it was couch to 3.22k, so that’s something. I didn’t even know I still had this app though, I paused running for the hottest part of summer and when I resumed it was with trail running and having no recollection of or need for this app. I give it two stars though because I did get to 3.22k after all.

Horrible glitch/lag.

2022-05-04

by H8YU

I LOVE LOVE LOVE this app, I finished it all the way to 5k and repeated the 5k guide to keep building resistance. After that I lightly sprained my ankle and had to stop for about 2 weeks, when I started again from halfway the updated had kicked in and added optimized runs while also changing some of the walk/run ratios. I personally didn’t like this, I preferred the set schedule. I ran 3 times a week and it lined up perfectly with the app and now my days are all out of order. Not a huge deal but not my personal preference either.

UPDATED REVIEW: After completing the 5k again I began repeating week 8 day 3 over and over every other day. Today it’s the second time that the app crashes horribly and I can’t use it. It’s very upsetting because I really do like the guidance of this app and I purchased the lifetime version so I should be able to use it as many times as possible. Some mornings it’s already hard for me to motivate myself to go out and run and it really makes it worse when I do get myself out there and the app isn’t working.

Don’t buy lifetime...

2022-05-11

by AshNicole09

First I will say I loved this app. The pacing is great and I can run a full 5k after doing the program. Sure it’s something you could do yourself without the app but I loved that I could just hit go and concentrate on my running instead of timing myself because I knew the app was going to tell me what to do. Now I paid the lifetime instead it the 3 months. That’s where I get disappointed. Silly me had hopes that paying the lifetime I could use other apps by the same company to continue to improve my running. Well, jokes on me. I downloaded 10k Runner to see and guess what: I could have just downloaded that app in the first place and did the 5k program I paid for FOR FREE before the 10k app made me pay. All in all I don’t regret spending the money on the app because that helped motivate me to keep using it but I wish I would have paid for 3 months instead of lifetime because that gets me nowhere. I don’t use the app anymore because I use a Fitbit and their app to track my runs now because it gives me my pace mile by mile. Which is another disappointment with this app. You have to figure your own pace at the end of your run and that will include your 5 minute warm ups and cool downs. In short: good app? Yes. Just don’t spend more than you need too.


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