🏷️ About: The new SC Mobile App offers an extensive range of functionalities to take care of your banking needs, allowing you to experience smarter, smoother, and safer mobile financial services anytime and anywhere. • The new homepage allows you to view your accounts at one glance, keeping you up with the account status.
We Investigate the app owner's website (Sc.com), verify their legitimacy, and uncover hidden scams and complaints.
SC is terrible. It’s slow, it’s convoluted (entering payments and then hitting back goes to the main screen not back in the payment flow), it can’t do many of the things the website can do (cancel autopay, add new payee) and it’s very, very pushy about advertising products I can’t even sign up for. Why advertise new customer products on launch of the banking app? By definition the only reason I have SC is I’m already a customer. Dumb.
Unfortunately at the current moment SC won’t launch at all, and just shows me a video.
Maybe that’s better? Terrible app and indicative of the bank’s level of service and technology. Mediocre to say the least.
I am not able to input the account number and not able to finish the login. This is crap
SC has not worked for my iPhone 6 since I updated it about a month ago. It comes up with white screen and nothing else. I deleted and reinstalled it several times but didn’t fix the problem. I have been waiting for a working version, when can you fix the problem & release an update?
Because of SC, and the over-zealous security policies of this app, I cannot access my accounts.
Bought new iPhone, backed up and restored old iPhone. Now SC just crashes every time I try to launch it on a new phone.
People regularly change phones - you’d thing that this app would have recognised this and made the process smooth. But no! That would be asking far too much.
Additionally - absolutely no support available for SC. Help desk have not got a clue and cannot offer any advice except trying to delete and reinstall SC . Have tried that several times and it does not fix the problem.
Honestly this app - you should stick to Banking. Trying to do an app internally is like Google trying to cook hamburgers - you simply don’t have the capability and should contract a professional development shop to get this right.
Totally trash and often unusable.
It’s in public beta and you have to make it work eventually.
Do u aware that some feature are blocked by your chat icon. It is very ignorance to me! Pls review such stupid design in your app…
You guys are pathetic , can’t you update in advance your app so that it works with iOS updates ?
You latest mobile update is not working… Offline Pin also requires mobile app that doesn’t work… What a STUPID idea…
not able to open terms & condition page, so not able to use this app mobile key, rubbish App
I had expected better from standard chartered. From the endless forced verification codes and upgrades, to not being able to find out how to even PAY the credit card bill from anywhere in SC (not even in the FAQ), you start to feel like they want to make it hard for people to pay off their cards. Come on guys, you can do better.
after my phone upgrade to iOS 16, the this app app become unable to open. And the website requires approval from mobile app to login. This is a dead path. Really unhappy about this situation.
This stupid app and the bank will lock you for no reasons. If they locked you, it’s hard to reach out to the customer representatives, but on normal days. You can keep getting scam promotion calls from them. Thinking about changing a bank!!!
One I installed this on my iPad, every time I try to log into my AC on the website it needs me to approve it on my iPad! This is terrible! I don’t always have my iPad with me and it does not always have WiFi either, there seems to be no way to delink it, even after I uninstall SC ! Extremely bad design. Now I cannot access my account if my iPad is not with me or what if I lost my iPad!
Poorly executed app, both in design and user experience. It is disappointing that they make it compulsory users permit notification by this app HK app or SC will not allow customers to log on. This shows the amount of respect Standard Chartered (or lack there of) has for their customers. Overall a cumbersome and exhausting customer experience, which is in line with any counter service in the branch.
Take forever to launch SC .
Once you logged in, expected continuous verification and authorizations in all business. Lagging experience, no responsive at all.
Everything on SC is so slow. You can tell the design is old fashioned. Yes the current ver is better than when it just started, but the road to a good banking app is still long with no ending in sight.
App needs to be updated to point to this app Hong Kong website such that 1Password password manager will recognize it is Standard Chartered HK upon opening SC and prompt to enter the password.
SC goes to work on my iPhone X. I’ve tried reinstalling, etc...
很好的银行软硬件
SC Mobile Hong Kong does not appear safe based on available data.
JustUseApp Safety Score for SC is 0/100.
This assessment is based on our NLP analysis of 2,248 user reviews.
Combined with the app store average rating of 4.8/5.
SC Mobile Hong Kong does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for SC is 0/100 .
This conclusion is based on analysis of 2,248 user reviews.
The new SC Mobile App offers an extensive range of functionalities to take care of your banking needs, allowing you to experience smarter, smoother, and safer mobile financial services anytime and anywhere.
• Having any questions? You can go to the Contact and Support page for support on your banking needs through the 24/7 chatbot service provided by Stacy or personalized service from myRM and our live agents.
• Under Pay & Transfer, you could use SC Pay (FPS) for instant payments and real-time transfers with mobile number, email address or scan the QR code.
• In Services and Settings, you can manage your personal information, communication preferences, and view eStatements and eAdvices to keep a clear overview of your accounts.
Verify your login and transact with the built-in mobile security key - SC Mobile Key, without the need to wait for One-Time Password (OTP) via SMS.
