Contact SC Support
Company Name: Standard Chartered Bank
About: The new SC Mobile App offers an extensive range of functionalities to take care
of your banking needs, allowing you to experience smarter, smoother, and safer
mobile financial services anytime and anywhere.
• The new homepage allows you
to view your accounts at one glance, keeping you up with the account status.
SC Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Standard Chartered Bank
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit SC Website
Privacy Policy: https://www.sc.com/hk/website-privacy-statement/
Developer: Standard Chartered Bank PLC
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3 Most reported problems 😔💔
A terrible app
by Onewil
This app is terrible. It’s slow, it’s convoluted (entering payments and then hitting back goes to the main screen not back in the payment flow), it can’t do many of the things the website can do (cancel autopay, add new payee) and it’s very, very pushy about advertising products I can’t even sign up for. Why advertise new customer products on launch of the banking app? By definition the only reason I have this app is I’m already a customer. Dumb.
Unfortunately at the current moment the app won’t launch at all, and just shows me a video.
Maybe that’s better? Terrible app and indicative of the bank’s level of service and technology. Mediocre to say the least.
Pretty terrible app, only doing this for the cathay miles
by Tech Savvy Skateboarder
I had expected better from standard chartered. From the endless forced verification codes and upgrades, to not being able to find out how to even PAY the credit card bill from anywhere in the app (not even in the FAQ), you start to feel like they want to make it hard for people to pay off their cards. Come on guys, you can do better.
User privacy compromised.
by Ex-Happy Customer
Poorly executed app, both in design and user experience. It is disappointing that they make it compulsory users permit notification by SC HK app or the app will not allow customers to log on. This shows the amount of respect Standard Chartered (or lack there of) has for their customers. Overall a cumbersome and exhausting customer experience, which is in line with any counter service in the branch.
Have a Problem with SC Mobile Hong Kong? Report Issue
Why should I report an Issue with SC Mobile Hong Kong?
- Pulling issues faced by users like you is a good way to draw attention of SC Mobile Hong Kong to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SC Mobile Hong Kong customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SC Mobile Hong Kong.
