CRM4 app not working? crashes or has problems?

CRM4 Status

Last Updated on 2019-05-18 by Fellow Consulting AG

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Common CRM4 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CRM4 app on iOS and Android devices. Solve all CRM4 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CRM4 iPhone Issues and Solutions

CRM4 iOS app crashes, not working, errors
CRM4 iOS app network issues
CRM4 on iOS has black/white screen

CRM4 Android App Issues and Solutions

CRM4 has errors/crashing/not working
CRM4 server network connectivity issues
CRM4 has black screen

CRM4 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CRM4 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CRM4 app crashes or not working on Iphone (iOS):

Close and restart the CRM4 app on iPhone
Update CRM4 app to the Latest Version for iOS
Uninstall and reinstall CRM4 iPhone app
Update your iPhone to the latest iOS version

Fix CRM4 on iPhone unable to connect to server/internet connection issues::

To resolve CRM4 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CRM4 black/white screen (blank screen) on iPhone:

Follow the CRM4 iOS app troubleshooting guide Here →

CRM4 Android App Issues and Solutions

Fix CRM4 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CRM4 app issues:

Force Stop the CRM4 App
1. On android, goto "Settings" » click CRM4 app. » click "Force Stop".

Update CRM4 to the latest version on PlayStore

Clear CRM4 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CRM4 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CRM4.

Fix CRM4 unable to contact server/ CRM4 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CRM4 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CRM4 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CRM4 on android.

Solve CRM4 black/white screens issue on Android:

Follow the CRM4 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fellow Consulting AG, developers of CRM4.

About this app

CRM4Mobile - Oracle CRM on Demand data on iPhone/iPad. Sync your CRM Data and work offline.