NZ Herald News app not working? crashes or has problems?

NZ Herald News Status


I have a problem with NZ Herald News

Are you having issues? Select the issue you are having below and provide feedback to NZ Herald News.



⚠️ Most reported problems ⚠️
Something else
50.0%

Not working
29.4%

Crashes
14.7%

Connection
2.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of NZ Herald News Problems 🔥

- Poorly written articles with logical order

- Repeated information

- Key ideas are hard to get

- Biased views and perspectives

- Restricted Premium articles with constant ads to subscribe

- Pressure to subscribe to access news

📋 17 Reported Issues:

C
Carol Hannaford 2024-04-05

The Herald app opens to a black screen

B
Brian Cloughley 2023-12-02

On my iPad why doesn’t the app refresh when I wake the iPad up. I have to close and reopen the app to make it refresh. We subscribe to premium under my wife’s name

B
Brian Cloughleys 2023-11-12

Hi, The Herald app on my iPad does not refresh properly unless I quit the app and then re-open. Is there a reason or cure for this. Our account is in my wife’s name (Christine). Thanks

J
Julie Nicolson 2023-10-15

Herald Premium subscriber. App on iPhone won't refresh. News and weather showing are from days ago.

M
Mark Whittle 2023-08-22

Words missing st the end of paragraphs!

I
Issy 2023-07-27

Hi. My app misses out many words at the end of Paragraphs! How can I fix this please.

N
Nathan 2023-07-08

The app won’t refresh. I get the same articles in the home page for days. Hard close my iPhone and it refreshes. But only once or twice then same problem again

M
Mike 2023-06-14

Missing end of sentences

S
Sue Otto 2023-05-28

Many items in an article are missing last words in a sentence

D
David Rogers 2023-05-13

On iPad Pro the herald app does not update to the current news. Need to force quit and start up, every time. Updating app not fixing the problem

C
Chris Ellington 2023-05-07

Hi the NZ Herald app on my iPad gets slower and slower and eventually it will not open stories. Been like that for months.

K
Kathleen Mary Geoghegan 2023-05-06

The Herald won't load on my i-pad. I am a premium subscriber and it is ok on the laptop. Help please.

A
Andrew 2023-04-29

Been a paid premium subscriber for years. I can’t get word lookup to work on herald app. Can do on all other news apps You use a lot of big words How do I get the meaning of them quickly?

A
Anna 2023-04-26

In your news article's the sentences just stop in the middle of a sentence, it's quite bizarre and surely not right.

J
John Yonge 2023-01-22

The HERALD app does not refresh. Have deleted and reloaded but no better.

L
Linda Chaffey 2022-10-29

I have the premium version and when I go into my profile cannot find Herald on Sunday for today Can find the weekend Herald and the magazine called? Reset dated the 30th but when I try to access the Sunday Herald I just get last weeks edition Have turned iPad off completely and restarted and problem remains the same… On my phone app even worse ..yesterdays paper but the Sunday one goes back 2 weeks

M
Megan Yates 2022-08-23

Hi. My NZ Herald app seemed to log itself out of premium and asked me to log in again to see the premium content. I couldn't remember my password so I asked for a reset. The reset link doesn't work and takes me to a blank sections page. I cant copy the link provided and paste into the browser separately. I have uninstalled and installed the app. Because I've tried to login repeatedly I have been locked out.

Showing 1-17 of 17 reported issues:

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