🏷️ About:
Experience the world’s largest luxury mall from your phone - The Dubai Mall mobile app.
Plan your visit, use turn-by-turn navigation to 1300+ stores, and earn exclusive rewards for everything you buy with Emirates Skywards.
The latest update isn’t functioning properly with Emirates skyward, it doesn’t allow joining the reward program
Not worthy App. Can’t login
2022-06-30
by Ahmed Al Kandari
I am trying to log into DubaiMall after changing my mobile and I couldn’t due to the non-working SMS verification. FIX this issue!!!
Indoor navigation doesn’t work
2022-07-31
by PokerReviewer16
Indoor navigation doesn’t work, navigate button does nothing when pressed.
Lost all my info and can’t log in
2022-09-01
by Macau Dude
Got a new phone and transferred my app onto the new one but DubaiMall asked me to log in again. Clicked the agree and continue button, got to the page where I have to enter my mobile number to verify but it’s not working. Keep getting an error message. There’s not a customer service number or any number listed to get assistance.
Also, prior to this, I posted 3 receipts with both the actual store receipt and the credit card one. All 3 got rejected because I submitted the credit card receipt but I enclosed the actual receipt as well (used the long receipt form, 2 pages).
Worthless app. Can’t locate you in the Mall (on their wi-fi and with Bluetooth on). Can’t search for anything but stores. Want to find a toilet? A taxi stand? An Uber pickup point? I wish you luck. Not with DubaiMall.
Not working
2022-11-03
by Cornholio The Real
Do not use the navigation… it will take you somewhere else. Not working.
Quality of photo on the app
2022-12-05
by Yousef Abdulla
App doesn’t transfer a clear photos of the bills & sometimes our bills gets rejected due to that even we have to inter the info of the date, shop name & amount . Strange why not to inquire from the shop instead of rejecting 🙏
Very slow
2023-01-05
by Alimarzouqi
DubaiMall is very slow and not user friendly at all However, the search function is quite ok
Navigation from search doesn’t work
2023-02-06
by Juliodfernandez
From search, entered two different store names. DubaiMall said they were in the process of adding them to the map. I found the stores on the map myself and was able to navigate to them. In-mall location also works intermittently.
It could be good if some issues fixed. Some problems I faced that it malfunction sometime and shows the parking as empty or a lot of parking spaces in DubaiMall but when you go there it’s full, so you can’t rely on that. Also in navigating for a store it’s a bit rigid and does not show you enough information.
Amazing but disappointed regarding the rewards
2023-04-08
by Bntuae
It’s a great app and so helpful .. am in love with shopping and being rewarded by collecting skywards miles at the same time .. but unfortunately lately the receipts that I added them since weeks are still pending ?! I have no idea why .. even though I updated DubaiMall
Can make the application more easier
2023-05-10
by The Small Casper
Can make the application more easier
Couldn't get the OTP message
2023-06-10
by Eugénecheung
Tried it when I was in Dubai, kept trying until I got back, just won’t send me that OTP message! Location China[+86]
The notification
2023-07-12
by XoOoOoX
The notification keeps showing me that I have unopened notifications. I shouldn’t open one by one to remove the notification badge. Please solve it. In general DubaiMall is nice. Thanks
Just downloaded DubaiMall , it’s excellent but there should be a delete option when you upload a receipt.
Work's like a charm
2023-09-13
by Naser Al Reqabi
Perfect.
helpful app but need some improvement and fix
2023-10-15
by Chira EMA
it is very helpful app to guide inside and got notifications about all The Dubai Mall events but it need some improvement like clean unopen and old notifications, and make categories colorful according to the sections
thanks
Review
2023-11-15
by N Koleilat
As much as I am happy with the point system, I have to say I am very disappointed as most of my big ticket invoices were not acknowledged . Shame
It’s really good tbh for me becuase this mall uh uh to big big for me so say I’m lost 🤣🤣🤣🤣
2GIS is better
2024-12-17
by Sbaidoun82
2GIS has a smoother and lighter floor plan
Nice but with some glitches
2024-12-17
by Laag_mba
It seems like a good idea, but you need to make it available for the bigger display of the iPad. I have also found out that when selecting Categories and say for instance filter them by Restaurants the list shows the full list of stores, restautrants, etc. What's the point of filtering down if the list is shown in full anyway. Otherwise, it's ok.
Before & after
2024-12-17
by Jo. A K Al.
It used to be a travel tool to me I plan my trip to Dubai with sale or events.
Now this tap isn't active any more, blank info Im very sorry for that
Yes. Dubai Mall is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 6,335 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Dubai Mall Is 34.8/100.
Is Dubai Mall Legit? 💯
Yes. Dubai Mall is legit, but not 100% legit to us. This conclusion was arrived at by running over 6,335 Dubai Mall User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Dubai Mall Is 56.4/100..
Dubai Mall works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with Dubai Mall? Post a Review
Features
With 200+ restaurants to choose from, and real-time notifications on the best offers, you’ll experience all The Dubai Mall has to offer ahead of every visit.
Experience the world’s largest luxury mall from your phone - The Dubai Mall mobile app.
Plan your visit, use turn-by-turn navigation to 1300+ stores, and earn exclusive rewards for everything you buy with Emirates Skywards.