Contact Dubai Mall Support
Company Name: Emaar
About: Emaar Properties is a real estate development company.
Headquarters: Dubai, Dubai, United Arab Emirates.
Dubai Mall Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: webmaster@emaar.ae
Website: 🌍 Visit Dubai Mall Website
Privacy Policy: https://thedubaimall.com/en/about-us/privacy-policies
Developer: Emaar Malls Group LLC
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Get Pricing Info for EmaarContact Emaar! Or Contact Support
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3 Most reported problems 😔💔
Lost all my info and can’t log in
by Macau Dude
Got a new phone and transferred my app onto the new one but the app asked me to log in again. Clicked the agree and continue button, got to the page where I have to enter my mobile number to verify but it’s not working. Keep getting an error message.
There’s not a customer service number or any number listed to get assistance.
Also, prior to this, I posted 3 receipts with both the actual store receipt and the credit card one. All 3 got rejected because I submitted the credit card receipt but I enclosed the actual receipt as well (used the long receipt form, 2 pages).
So help me figure it out.
Don’t bother
by Lpublius
Worthless app. Can’t locate you in the Mall (on their wi-fi and with Bluetooth on). Can’t search for anything but stores. Want to find a toilet? A taxi stand? An Uber pickup point? I wish you luck. Not with this app.
Not working
by Cornholio The Real
Do not use the navigation… it will take you somewhere else. Not working.
Have a Problem with Dubai Mall? Report Issue
Why should I report an Issue with Dubai Mall?
- Pulling issues faced by users like you is a good way to draw attention of Dubai Mall to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Dubai Mall customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dubai Mall.
