Contact Dubai Mall Support
Published by Emaar on 2023-12-05 About: Experience the world’s largest luxury mall from your phone - The Dubai Mall
mobile app.
Plan your visit, use turn-by-turn navigation to 1300+ stores, and
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How to Contact Dubai Mall Customer Service/Support
Listed below are our top recommendations on how to get in contact with Dubai Mall. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Dubai Mall. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
83.33% Contact Match
Developer: Emaar Malls Group LLC
E-Mail: [email protected]
Website: Visit Dubai Mall Website
83.33% Contact Match
Developer: SpiderInteractive BV
E-Mail: [email protected]
Website: Visit SpiderInteractive BV Website
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Reported Issues: 3 Comments
By macau dude
Lost all my info and can’t log in
Got a new phone and transferred my app onto the new one but the app asked me to log in again. Clicked the agree and continue button, got to the page where I have to enter my mobile number to verify but it’s not working. Keep getting an error message. There’s not a customer service number or any number listed to get assistance. Also, prior to this, I posted 3 receipts with both the actual store receipt and the credit card one. All 3 got rejected because I submitted the credit card receipt but I enclosed the actual receipt as well (used the long receipt form, 2 pages). So help me figure it out.
By lpublius
Don’t bother
Worthless app. Can’t locate you in the Mall (on their wi-fi and with Bluetooth on). Can’t search for anything but stores. Want to find a toilet? A taxi stand? An Uber pickup point? I wish you luck. Not with this app.
By Cornholio The Real
Not working
Do not use the navigation… it will take you somewhere else. Not working.
Have a Problem with Dubai Mall? Report Issue
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Why should I report an Issue with Dubai Mall?
- Pulling issues faced by users like you is a good way to draw attention of Dubai Mall to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Dubai Mall customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dubai Mall.
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