Are you having issues? Select the issue you are having below and provide feedback to Dubai Mall.
- Big ticket invoices not acknowledged
- App asked to log in again after transferring to new phone
- Error message when trying to verify mobile number
- Rejected 3 receipts with both actual store receipt and credit card one
- Can't locate user in the Mall
- Can't search for anything but stores
- No customer service number or any number listed to get assistance
Complete guide to troubleshoot Dubai Mall app on iOS and Android devices. Solve all Dubai Mall app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Emaar, developers of Dubai Mall.
Experience the world’s largest luxury mall from your phone - The Dubai Mall mobile app. Plan your visit, use turn-by-turn navigation to 1300+ stores, and earn exclusive rewards for everything you buy with Emirates Skywards. With 200+ restaurants to choose from, and real-time notifications on the best offers, you’ll experience all The Dubai Mall has to offer ahead of every visit.