I just always find the checkout process to be so tedious... also, my “place cash rewards” were not displayed until I went to my check out.. I just spent like 15 minutes copying and pasting my “place cash” codes sent to my email, being that I didn’t see them available, so I felt like I had to manually do it.. come to find out they show up at check out, all $260 worth of them... normally I don’t negatively review apps, but I will say that I shop... A LOT. Like, A LOT A LOT... I love the items available, but someone seriously needs to get on the fluidity of TheChildrensPlace. It is not easy? It constantly crashes, communication doesn’t seem to be upfront, updating personal info never works.. I’ve tried to update the address I’ve lived at for a year now, and still to this day, I’ve got to manually change the address. Every time. I spend thousands and thousands of dollars a year on you guys, because I LOVE the product... but the fluidity, the ease, the hassle free aspect is just not there. I’d love to give 5 stars. Based on the products. But the negativity of the experience outweighs the positivity of the actual product.... which is something that should be unacceptable. Luckily I have the tome on my hands to deal with it.... but I really don’t want to. Sorry for this public negative feedback, but I’ve voiced my opinion a handful of times over the course of this past almost 2 years... and it hasn’t gotten better.