Petco Status
Published by PETCO Animal Supplies Stores, Inc. on 2023-12-27 The Petco app is the Pet Parent's Partner. Use it to expertly pamper your pet
both online and in our stores.
Are you having issues? Select the issue you are having below and provide feedback to Petco.
problems reported in the last 24 hours
Reported Issues: 16 Comments
By Maggie Perez 4 months ago
The app use to work great, then it stopped working. I received a message I needed to update the app because the existing app was no longer supported on my phone but when I went to the play store to update the only petco app was the petco mexico. I went to my phone provider to see if they could help me but they stated there was nothing wrong with the phone it was the petco app
By Darcell 5 months ago
I use to have the Petco app on my phone but for some reason it was unresponsive so I deleted the app. When I went to reinstall it, it said my phone is not compatible. Im not sure why I am having this problem now.
By Heather Renshaw 9 months ago
Ever since the update I cant use the app I uninstalled it and now says my device is not compatible. What's going on I'm very frustrated
By Debra Loy 11 months ago
Does not keep my purchases been going on forever. Can't verify my orders. Buy & auto ship constantly. Need the records
By Mel 1 year ago
Petco app not Working and will not let me login with my password after the forced update
By Linda D Rozar 1 year ago
My PetCo app disappeared. Now PetSmart loads when I ask for PetCo.
By Bob Olson 1 year ago
Cannot login. Password is blank after using the verification of the images, will not use any longer
By Sonya L Hauser 1 year ago
I have not been able to place order for 3 days.-on the petco app
By JT 1 year ago
Dog food purchases not showing up-to-date info. It's been >24 hours. The app is cumbersome and not user friendly. Going elsewhere.
By Lilly Newling 1 year ago
I've been trying to log into my account for months now the whole system crashes saying error unknown when will this be fixed I cannot access my reward points to load them to my account. On multiple occasions I've had to go to your competitors to order online. I have cleared the catch uninstalled reinstalled changed my password I've done everything I can think of please fix this as soon as possible. Thank you
By Peter Luppke 1 year ago
App can't load. Says Ruh-oh
By Elizabeth 1 year ago
App stinks! Uninstaller, reinstalled, and tried to use it. Immediately locked me out. So frustrating!
By David Miller 1 year ago
Keeps saying Ruh-oh
By Kristin Switzer 1 year ago
App kweps crashing
By Mikka Smith 1 year ago
Anytime I try to access my cart to check out it just tells me unknown error and goes white. I cant even clear the basket in my web browser. I have restarted my phone and redownloaded the app conpletely as well.
By Cathy Miko 2 years ago
Unable to Make purchase for 2 days. Keeps saying Ruh-oh. Can’t buy anything!
Common dislikes about Petco app
- Difficult to separate pet food options
- Hard to find small appointments
- Ads on services are expensive
- App is becoming very useless
- Poor information given in the application
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Common Petco Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Petco app on iOS and Android devices. Solve all Petco app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PETCO Animal Supplies Stores, Inc., developers of Petco.
100% Contact Match
Developer: Petco Animal Supplies, Inc.
E-Mail: [email protected]
Website: Visit Petco Website
55.56% Contact Match
Developer: Wallia
E-Mail: [email protected]
Website: Visit Wallia Website
Leverage our Curbside Pickup option to help protect your health and safety while minimizing social exposure by ordering online and getting your items hand-delivered to your car. Look across your purchase history online and in-store to make sure your pets are covered in all care categories so they can live a happy and healthy life. Schedule an appointment to meet your new groomer - a skilled stylist who understands the care and attention your pet needs based on their age, breed, hair and skin. Set up your pet and Petco becomes your partner, helping you find and access all that you need for your pet. Plus, join the this app Grooming Perk program and get rewarded for making your pet's health a habit. Manage and track your pet’s complete health and needs. Setting your pets up with Repeat Delivery, quickly buying something again, and finding the best nutrition and supplies has never been easier. Did you know grooming is an essential part of your pet's health and wellness? Use it to expertly pamper your pet both online and in our stores. You can buy in Petco then pick it up at over 1,000 locations across the US. Need to rebook, reschedule or cancel? You can do that in Petco as well. The this app app is the Pet Parent's Partner. With Petco it's easy to track and redeem your Pals rewards.
