Autotrader app not working? crashes or has problems?

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54 User reports:
App has problems
 User reports 54

⚠️ Most reported problems ⚠️
Crashes
42.4%

Not working
22.0%

Connection
16.9%

Something else
8.5%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 5 Reported Issues:

M
Mark 2023-10-20

when i click on a car my screen goes white. could anyone help please.

J
John Holland 2023-06-18

When I fill in the search with make ,model, price ,etc. Click on search and pictures appear for a second and go off. Leaving a white screen. Have disabled Adblocker made no differance. Any help appreciated.

J
James Watson 2023-03-15

App works fine and pulls up search results on left hand side but then a box comes up on screen with “ no matching vehicles found” and directions to change filters. Can still see the available vehicles but can’t do anything on screen. Have signed out and back in, no change

G
Graham Bowden 2023-01-28

I can search for vehicles ok, but when I go to "Saved items"(the heart) it shows a blank screen and a banner across the top saying "syncing " and continues to do so until I remove the app and re download. It then performs ok for a short while but soon returns to "syncing".

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S
Susan 2022-07-20

Payment won’t process.

Showing 1-5 of 5 reported issues:

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Common Autotrader Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Autotrader iPhone Issues and Solutions

  2. Autotrader Android App Issues and Solutions


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Verified email ✔✔

E-Mail: at-mobileappsupport@coxautoinc.com

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Developer: Autotrader, Inc.




‼️ Outages Happening Right Now

  • Mar 30, 2025, 08:02 PM

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    a user from Bhopal, India reported problems with Autotrader : Crashes

  • Mar 06, 2025, 02:07 AM

    a user from Angra dos Reis, Brazil reported problems with Autotrader : Screen

  • Mar 01, 2025, 06:43 AM

    a user from Los Angeles, United States reported problems with Autotrader : Account

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