Vimeo app not working? crashes or has problems?

Vimeo Status

Published by Vimeo, LLC on 2023-12-21

Watch high quality HD videos plus all the video tools you need, and no ads:
upload, screen record, live stream, edit, collaborate, share and manage your
videos. Upload gorgeous, ad-free videos in 4K Ultra HD, follow the world’s
best creators, and discover amazing videos each and every day.

I have a problem with Vimeo

Are you having issues? Select the issue you are having below and provide feedback to Vimeo.

User reports:
No current problems

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 2 Comments

By Anna 1 year ago

Style option isn’t showing anymore….

By William Brown 1 year ago

Keeps crashing every 1-2 minutes, no longer works

Common dislikes about Vimeo app

• The app had a bug that caused the pre-order to be canceled.

• The customer service was unable to provide a discounted price for the pre-order.

• The app was unable to log into the TV app.

• The app was unable to recognize the purchased video.

Have a Problem with Vimeo? Report Issue

Common Vimeo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Vimeo app on iOS and Android devices. Solve all Vimeo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Vimeo iPhone Issues and Solutions

Vimeo iOS app crashes, not working, errors
Vimeo iOS app network issues
Vimeo on iOS has black/white screen

Vimeo Android App Issues and Solutions

Vimeo has errors/crashing/not working
Vimeo server network connectivity issues
Vimeo has black screen

Vimeo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Vimeo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Vimeo app crashes or not working on Iphone (iOS):

Close and restart the Vimeo app on iPhone
Update Vimeo app to the Latest Version for iOS
Uninstall and reinstall Vimeo iPhone app
Update your iPhone to the latest iOS version

Fix Vimeo on iPhone unable to connect to server/internet connection issues::

To resolve Vimeo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Vimeo black/white screen (blank screen) on iPhone:

Follow the Vimeo iOS app troubleshooting guide Here →

Vimeo Android App Issues and Solutions

Fix Vimeo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Vimeo app issues:

Force Stop the Vimeo App
1. On android, goto "Settings" » click Vimeo app. » click "Force Stop".

Update Vimeo to the latest version on PlayStore

Clear Vimeo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Vimeo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Vimeo.

Fix Vimeo unable to contact server/ Vimeo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Vimeo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Vimeo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vimeo on android.

Solve Vimeo black/white screens issue on Android:

Follow the Vimeo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vimeo, LLC, developers of Vimeo.

100% Contact Match

Developer: Vimeo.com, Inc.

E-Mail: [email protected]

Website: Visit Vimeo Website

58.82% Contact Match

Developer: Vimeo.com, Inc.

E-Mail: [email protected]

Website: Visit Vimeo.com, Inc. Website

About this app

Watch high quality HD videos plus all the video tools you need, and no ads: upload, screen record, live stream, edit, collaborate, share and manage your videos. We offer in-app purchases for annual and monthly subscriptions to this app Plus, which includes a 5GB weekly upload quota (up to 250GB per year), advanced privacy features for your videos, and more. Upload gorgeous, ad-free videos in 4K Ultra HD, follow the world’s best creators, and discover amazing videos each and every day. No time to watch? Upload videos in the highest quality possible, right from your iPhone or iPad. Once your free trial ends (if any), you will be charged a subscription fee (plus any tax) per subscription period until you cancel. To avoid renewal, you must disable auto-renew at least 24 hours before your subscription ends. Depending on your subscription, this app Plus will renew monthly or annually, and pricing will vary by the subscription type and by country. Save videos for offline viewing. Wanna share on the go? Upon confirmation of purchase, the amount will be charged to your iTunes account. You can always review the total price before completing payment. You can turn off auto-renew at any time from your iTunes account settings. Have feedback for us? this app is full of actual humans who’d love to listen. Go to this app. com/help/contact to get in touch.