Vimeo Reviews

by Adam_S.

I placed a pre-order for a Video On Demand from a creator and was sent an email confirmation. When the time came for the release of the product, my preorder did not go through. When I inquired via their support, they first told me that the creator canceled my pre-order. When I contacted the creator and they told me they didn’t, I inquired further with this app further. Their support then told me that they had a bug in their system that canceled my pre-order accidentally. When I inquired if I could still get the title at the discounted price, I was told I couldn’t because they they don’t control that. I eventually got escalated up to a higher support their because they knew that their system messed up. From there, Charles H and other members of their support team gave it a “is what it is” attitude and where little to no help. Simple question such as, why did I not get an email that my pre-order was canceled could not even be answered. All they could do was say, I’m sorry, our system messed up, and you need to pay a much higher price for a title you pre-ordered.

by Hossein Farmani

After using the online version I tried to use Vimeo . I manger to login and while I am logged in it says you are logged in to another account and under setting log out is disabled and only ask me to login or make new account. It won’t let me like any videos or comment. It says check your email. There is no email from Viemeo.

So I made a new account. I received an email to verify the account. When I try, it says you are logged in with another account. But there is no logout option anywhere. Frustrating.

Very surprised on how a company that respected can have an app that is NOT user friendly at all. The interface can be so much better.

by Kathy@2020

Warning! It’s terribly difficult to cancel this subscription, wasting money and time.

The customer service is terrible. I used this app to upload 3 videos a year and a half ago. I got a charge for $97 a couple of months ago and tried to figure out how to cancel my subscription since I now never use the service.

First, it’s impossible to figure out how to cancel the auto renews or even get to customer service. There is no way to cancel from Vimeo or access customer service. Took me hours of internet research to even figure out how to get to their customer service agent (which should be a clear hint in what they think of their customers).

Second, the response from customer service agent was totally unacceptable and will ensure that I never again use this app. this app’s billing instructions tell me to go to my Apple subscriptions to manage my subscription. The renewal was in no way reflected there. The customer service agent was totally useless, even though they could see my lack of usage.

Scamming customers is how companies truly fail.

by Wagginit

I cannot give this a good review because I am someone that likes to watch content, not create it.
The entire interface is designed so you cannot start a video online and then continue watching it later.
No method to go back to “liked” content. It seems to have no connection to the website even if you sign in.
A professional friend just finished a film and put it on this app. When I told them of how hard it was to find, save, or purchase they were surprised until they had their spouse pull it up as a different user on Vimeo . Even with a link it was difficult to find. How does this help creatives if nobody can find the content to watch anytime they want to watch. Or, to continue watching where they left off.
The potential is there but not yet. Which is surprising as it is not a new app or service. I’ve been a user since 2012.
Also the support service on the site is only for creating. No support on Vimeo itself from a “watch” perspective.

by Wunderjo

Used Vimeo one time in March of 2020. Worked fine for a novice as myself. Did not authorized or upgrade for a renewal. This year in March of 2021 I was charged on my card for a renewal. My account clearly shows that I was not set up for an auto renewal. Trying to contact someone or have the issue addressed was frustrating. No live contact. Emails were impossible. All I got was a FAQ that did not address my problem. Cards cannot be deleted once added to an account. It seems to be set up so it’s is difficulty to delete an account once one it made. Finally found a tutorial on how to delete an account. And that does not work on IPhone only my computer.

by Icppicu123

I hate Vimeo so much. It’s a waste of money and time and don’t even put down your card information for the free trial. They say you can cancel your subscription at any time but they lied. I put my card information in because you have to in order to do the free trial and I only watched one video for a class. When I tried to follow the instructions to cancel the subscription on computer, they were very inaccurate and what they claimed you would see is not there. I’ve been trying for weeks to cancel it and I even have seen that they have updated the so called “instruction to cancel a subscription” and they are still inaccurate. I have even left a message to the service center twice through email and I have still been ignored and unable to cancel. They’re basically trying to still money. I recommend no one get Vimeo.

by Quite Disgruntled

Purchased film yesterday. Tried viewing on both the above captioned devices

Cannot log into TV app; login commands creates an endless circle

iPhones app could access film yesterday. Today, opened app. Purchased video not listed as purchased. Purchased video appears in “offline “ videos. When clicking the film, the ensuing message declares that the video cannot be “chromcasted” and that I must purchase the video (the video for which I have a receipt and a corresponding charge on the credit cars).

Offloaded and reloaded iPhone app— problem persists.

Via the email receipt, can view video, BUT:
• When prompted to view in application, the application opens. However, the problems in the preceding paragraph prevent viewing.

• in viewing by entering email on an iPhone, the video operates, but ONLY on the iPhone screen, although the receipt declares compatibility with a variety of services that can transmit to a web tv.

Within Vimeo Profile, a button appears above the logout, “Restore Purchases”. Activating that button generates a circling blue bit of nothing.

If anyone at the developer reads this, is my only alternative the disputing of the video charge on the basis that the vendor failed to provide working product?

This disaster of an introduction to this app probably assures that this event will be the one and only attempt.

by Francisco M Sosa

So I want to like Vimeo , I think it’s a great platform, but the navigation is completely frustrating and even made me quit viewing my video to make this review. It’s frustrating because as a platform it seems to hold great promise, but being 2019 it’s hard to accept the lack of some very basic app navigation.

For once the video quality can’t be adjusted and if you have a not-so-great connection, you have to tolerate poor quality streaming. A feature where you can select the video quality manually (despite longer buffer times) would be so appreciated.

Another improvement would be the video playback navigation. Specifically, features that can be tapped during the video to rewind or fast forward 5-15 seconds (like the podcast app on iPhones, or YouTube’s double tap). It’s so irritating to have to drag the little play indicator and hope you land on the part of the video you intended to.

Lastly, on a desktop it’s really tricky and non-intuitive finding the videos you have purchased. Don’t remember the path to access them off the top of my head but I do remember it’s not very explicit. A simple “purchases” or “downloads” tab would be amazing.

Hate to rate so low but these are so basic that in 2019 they should be standard for playback applications/platforms.

Thanks for the consideration.

by Aileverte

There are a number of lecture cycles I want to watch, I "liked" all of them, hoping that this would somehow help me access them - there is no way of building watch lists here! -- but when I return to Vimeo it tells me I have no likes. This is quite infuriating: is it so difficult to have a user-friendly viewing list where one could keep links for future viewing? My ipad doesn't have enough memory to download everything, and searching every time is tedious. In the end I've resorted to this primitive half-solution: keeping a list of titles in my notepad and pasting the searchword from there! But that's just defeats the purpose of even having an app!!!

by Don'tWantToType

No warning prior to deleting a video!!
No confirming if I indeed wanted my video deleted. Accidentally clicked the delete button — which is placed so inconveniently as if designed for the user to trip over it — and poof! the video is gone in less than a second!

How it happened.
Using Vimeo, I was adding a different thumbnail for a video since the auto selected thumbnail was not optimal. Once I added a new thumbnail, I clicked on the old thumbnail and clicked what looked like a delete button for the thumb. Turns out it was for deleting the video altogether!! Now it’s gone and I have to start from scratch.

by TruckerHat

First of all, for many years I have appreciated and respected this app a lot. I have found and watched many excellent, entertaining and informative videos on their platform. I signed up for a paid account, and very much want to like Vimeo.

But… the single biggest problem is that my uploads keep resetting. They get to 10% or 20% and then start over. I am attempting to upload just one video at a time, and I have tried both with and without Wi-Fi, etc.

Have not experienced this on other apps even with larger uploads than these files. If this persists I may well regret this. :-(

Secondarily, the user experience is subjective and what I like another person may not and so on. With that said I agree with other reviewers who express frustration with the navigation and the workflow around posting and changing settings on their videos. In the upload workflow some of the control conventions are unclear to me - is an “x” going to close the view of the details of my upload, or is it going to cancel the upload?

I hope the upload issues can be resolved, and hopefully someone from this app who can make a difference on Vimeo will read these reviews and take action to make it better. Thanks!

by Nachoipi

Excelent quality, variety and quantity of professional and amateur videos of everything you can imagen (music, sports, films, independent film makers, etc) from all arround the world.

But I thought that this app was an independent video plataform where the freedom to express were it’s most powerfull force.... Untill now, that I’m having trouble to see the film “Coronation” of Ai Weiwei (2020) about the origins of the new Corona Virus in Wohan...

Were this a coincidence? Or someone, somewhere have the power to control and censorate the free world voices that claims for the “real truth”?

by FRANKFORT STREET BETHLEHEM, PA

Get TExas Sounds out of AZ. Tell the Governor that they stole internet in routing information from AZ through my anatomy a freak people in playing Satan’s hordes. “Yarnell Hot Shots” is reserved for those firefighter crew and the not outlaws. In TD & A Trucking company, they’re using it just no respect. Knowing her driver or drivers are into doing drugs and some type of pipe stuff a bit to do when I saw the bag carried by Ann i wanted to get a closer look, but stayed away and stopped my oldest son from going around his aunt. I even decided not to work for them. I talked to one of their owners, LaTanya Lee and she dissed their wrong in using “Hot Shots” in non dispatching of Memorial announcements of fire firefighter’s special trained crews.

Better Health Care Naturally by DeLine

Practictioner of Bowenwork, Acupressure, Reflexology and Detoxification with Bentonite Clay for my clients that includes Arizona Hot Shots.

Friday December 31, 2021,

Шегера Д. Ли

by Pokinsmot

Just a suggestion for a feature I’d like to see. I’ve back a few projects on Kickstarter that use this app as their platform, and they don’t all use the On Demand feature to get you the video. Some use a private link and give you a password. I think when I use the password to gain access, it says something like its added to my library, but there’s no “library” feature on Vimeo or the website. It would be nice if there was an area like that on my home page or in my profile that collected them all in one place.

by Duckie2045

This webinar was AMAZING all the different speakers and all of their different information on Aliens and the ufo 🛸 sitings and extra terrestrial’s WOW 😳, The difficult explanation of others from in the past were reviled.
THIS WAS A GREAT 👍🏻 GROUP OF PEOPLE FROM AROUND THE WORLD 🌎 TALKING OF THINGS That are coming up fast 💨 and those who have always one of those who would say just before that truck hits you or your plane ✈️ goes down you’ll ask the lords forgiveness and please accept your soul in heaven. WELL ITS COMING AND YOU BETTER BE ON YOUR KNEES SOON.

by Life Long Camper

I produce, shoot, edit, and upload interviews of fine artists. I share edited versions with others for comments before uploading a final to this app. I can have four or more versions of a video. I upload directly from Lumafusion. With Vimeo I can see those versions quickly and share the links without needing to sign into the website. I can delete a version the same way. Minutes are money. Vimeo is a time saver.

by 1953wyoming

This movie will hopefully move people away from global culture to a more local culture. People are busy living and sometimes too busy living to notice small changes that occur that will start a mind set that can-mushroom into a destructive situation that can make a small group big and powerful while others are just dispensable. Then dispensable people are told it their own fault they are in this situation of poverty, lack and sickness.
This movie de spell that notion.
This is the light of the world.
Watch it and learn!

by Terry Show

I like the way I think it’s a good idea and a great way to communicate nowadays with hardly no mail going telephones always busy together person to communicate with Eckstein waiting for a return text it would be nice to have something of this nature to use when you have a question or something you can put this in as a question and the person is busy they could get back with you with your answer and then have a conversation aboutMassage thank you very much Terry Showman

by MrAlfredo315

I haven't used Vimeo in a while, but until now. I watched any video on this app before. I remembered using it ever since between the late 2000s and mid 2010s. The only thing that bugs me is a bunch of issues. There are a few flaws about Vimeo. The connection didn't load successfully. Vimeo got crashed so I decided to reuse it. And I had to watch any video on Vimeo without getting crashed.

by Sherisse M

The video was very interesting and my son & I learned some useful information while going through this divorce and hard times. My son now understands more of what a divorce is and what we as parents go through. Weather it’s emotionally stressful, grieving for a loss one, and getting used to our new life as co-parents. My son is 12 almost 13 years old and understand the situation. Living in Hawaii is expensive and my ex-wife and I decided to go the easier route in agreeing to certain terms and splitting things down the middle 50/50 and hating the kids on a weekly schedule.

by Dailybballer

I rarely write reviews and unfortunately it’s not because I’m blown away by Vimeo. I have an account through gmail, when I log in via desktop I don’t have access to my subscriptions. On my phone I have access. Finding information about my account and how to change my password is almost impossible and extremely frustrating. I was subscribed to a channel and that disappeared so I had to refollow them. The only reason I have Vimeo is because it’s required to view game footage of my basketball team, if not, I would completely delete and never go back.

by 1Yafa1

My favorite channel was banned recently. Looking further into the reason for the ban, this app gave a generic response about policy violations without identifying specifically what policy had been violated or what content triggered the violation. As best as we can tell, the content wasn’t in violation of any of this app’s policies, but rather, an arbitrary decision by this app to simply remove content it didn’t like

How are we supposed to build a channel on a platform when the terms are subjective? If the content is violating a clearly-defined policy, this app has every right to take channels down. But selectively removing content it finds uncomfortable is a poor business practice

by Vcsopn

Should know where your this app staff picks are being shown. Completely disgusting!! The video called Under cover, in animated form played after a 5th grader from a Christian school was talking. It said staff picks and I clicked on it. No warning was given as to the mature sick twisted and blasphemous content that was about to play. Shame on this app and to whoever made this. Weird is relatively disgusting in this case and perverse. Congrats you accomplished your goal. So many children have probably seen this filth unwittingly. So sad right now and creeped out. Brought me tears. I’m sickened by the filth I just saw. Perversions are not relative. At least not in my mind. And this agenda being pushed on kids is a new wicked low!

by Arturo Zaher

They want you to pay for what other social media platforms do for free. Yet the functionality doesn't even match what others do for free. So who would pay to "upgrade"? I use it because a long time ago someone uploaded videos of me back when social media was in the Myspace days. So back then this made sense because it was all videos but now it doesn't. If they want people to "upgrade" then should give options to edit and format videos. This would be a paid service worth it. Almost like I Movies gives you those options. Take a look at what directorial options are out their for free and then both match it and beat it. Then you can charge.

by Walterrhonejr

So I'm having a problem with paid this app account give me a claims that I have voluntarily violated their policies my videos continue he dear artsy and interesting and fun I thought I’ve gotten really quick responses from people on this app I’d say about 30% of the videos on this app continue to be in sexual sexual likes sex and his porn on there I believe their own fear with the policies and if you’re trying to create and be creative I would definitely find a different outlet I’m looking for one I’ll never use this app again and I’m going to demand my money back is the second time they have deleted a very popular account in less than a month

by KevinF1966

This is literally the worst app I’ve encountered on iOS. As a video app it has a couple of major flaws that defy belief and render it unusable. Namely, you cannot return and resume a video partway through. You have to restart the video every time and just remember where to fast-forward to. That’s if you can find the video. Unbelievably (again) there is nothing like a watchlist or a “resume watching” category. Hard to overstate what an abject Fail this app is. Oh, and not just iOS but same problem on other platforms. Problem is this app, not just this one app. Having made the mistake of renting some vids I will never use this app again.

by Reeggxd5

The video quality of high resolution videos is seriously degraded. It is much better than Flickr, but still pathetic compared to the original 4K video. Interestingly enough, their “featured” videos play with exquisite quality. However, regular users never get their videos streamed at that high bitrate. This is a hidden form of bait-and-switch IMHO.
I’ve been back and forth with the support team on this issue, but none of their explanations make sense in the face of all the facts.
Too bad, I was willing to pay for high quality streaming of my videos.

by Boofunkin'

I can access and play ALL MY videos but other than that rather useless! No way to find my (or any other peoples) videos or collections. If you want to see the staff picks (I don't) it is great. Other wise rather pointless (this goes for the Roku and Andriod versions). And there is no way to shut off the stupid auto play next video (this seems to be resolved)!!

Keeps getting worse! I have no use for the new home page. I should be able to select what appears when I open Vimeo . Stop forcing me to do things your way!! And stop this auto play video when selected. Pretty bad all round app.

Still a lame app!

by Nubbs88

I’m in a private group and it’s pretty much impossible to access groups on Vimeo. I’ve been using it for years now and I was hoping by now there would be a fix but there hasn’t been any afaik. The best workaround I’ve found was saving a group video for later on my desktop and then watching it from the watch later tab on Vimeo , but even that hasn’t been working as of late. It’s disappointing to say the least.

by JP_Trini

Before using this app, I would use Dropbox to send my clients their work. Not the most efficient because they would have to download locally, play it thru and then make their comments. Since the Review page facility it has made client feedback so much easier and way more efficient. I have faster turnaround time with my work. I luv it, wouldn’t change to another platform

by DM1c

I’ve been using this app’s streaming to dump all my finished/slightly unfinished Audio-Video exports from decades of personal and professional experience.

While I don’t use broader this app services, or have ever paid for membership, it’s proven integral over the years. Every time I use my customized links in resumes, e-mails, or for my own archival purposes, I have never had any issues—which is commendable over a 20+ year lifespan.

by Ben K R

than that other one which Google is always updating to make it more restrictive. I find this app very useful also for off-line video conversion. You never know what formats going to work on the other person’s machine. Sometimes I get really busy, so I don’t want to watch a full length TV show. I really prefer watching a this app’s short staff picks