Bank Austria MobileBanking Reviews

Bank Austria Reviews

Published by on 2026-04-02

🏷️ About: MobileBanking - mobile services offered by Bank Austria With Bank Austria’s MobileBanking app, Internetbanking you can now settle your banking business via smartphone whenever you want and wherever you are. Highest security standards and the option of biometric authentication protect your privacy for your daily banking.


       


Overall Customer Experience 😎


🫥 Neutral
49.7%

🤬 Negative experience
27.9%

😎 Positive experience
22.4%

~ from Justuseapp.com NLP analysis of 1,261 combined software reviews.

Is Bank Austria Safe?
Bank Austria MobileBanking is very safe to use.
44.6/100

  Safety Analysis »»

Is Bank Austria Legit?
Bank Austria MobileBanking looks authentic and legitimate.
143.4/100



Read 20 Customer Service Reviews 😠💢

4.6 out of 5
Not very accessible for the blind.

BankAustria doesn’t allow my screen reader to have an overview or access any of my accounts.

confusing, full of layout issues and untranslated strings

this is shameful.

Garbage update

The latest update is crap. Nothing works. Failed to connect.

The WORST banking app known to men

BankAustria makes me regret being a Bank Austria customer every time I use it. Outrageously bad.

Horrible

The MobileTAN system is a complete mess on BankAustria. BankAustria thinks my phone isn’t my phone so I have to go to a bank branch to fix this. Very poorly designed.

Security

BankAustria is more of a security risk than a security enhancement, with my name and data splashed across the home page and protected by only the thin barrier of a password, easily hacked by con artists.
Before, with the traditional TAN sent by sms, I was A LOT more protected because there was NOTHING to hack on my phone: no data, no identifiers, not even my real name.
I think I’ll soon return to the old system, even if I have to send 30 transfers to settle my rent every month. Or I may set up an automatic withdrawal system.
I resent this unnecessary and intrusive app.

They took away the iPhone wiget

BankAustria was fine until they upgraded it. Now I am unable to see my daily balance along side my other iPhone widgets. I don’t know why I chose this bank. 😡

Awful app

This is prompting me to chance my bank. Ridiculous security settings, online support is not helpful and root. I am off to bank with another bank!

mobiletan

mobiletan is an utter disgrace

Impossible to update the app

I couldn’t update my app on the phone! I don’t know if it’s because my iCloud account is in USA but if that is the reason I believe it is very silly to block BankAustria for international devices when there are a lot of international clients using your bank

Anon

Supposed to be able to get TANs for PC without logging in. Also, logs you out way too quickly, so you have to enter PIN again. I know these extra layers prevent fraud, but I could literally walk to the bank quicker and settle my transactions.

Login is terrible.

:-(((

Very confusing

Very confusing to work with. I recommend that Bank of Austria take a look at BankAustria of Fineco Bank to see how to build a good banking app.

Thought mobile banking couldn’t get any worse?

Obviously it can.

Worse accessibility. Worse UX. Worse security.

tan inbox doesn‘t work

app is useless at the moment, because i get tan notifications, but when i open the inbox, it‘s empty. can‘t authorize any payments.

No logout

I want to know where can I immidatly logout, when I finish my transaction?

I coud not find it, and that is security looking bad.

Periodic availability issues

Program fails to open from time to time. Also will not restart properly after a session times out, and the timeout is too quick if entering a new account to transfer fund to. Fails periodically for online purchase signing.

Clunky and out of date

Quite a few notches below other Banks’ online portals. Not boosting Bank Austria’s image...

Die App ist Deutlich besser geworden

Ja wenn es gibt noch ein paar Kleinigkeiten wie zBsp Log off Symbol direkt oben auf der Startseiten, weil man ja oft nur Kontostand schauen möchte und wieder ausloggen.

Hatte noch nicht alle Funktionen ausprobiert, aber Gratulation es ist eine sehr gute App geworden.
Schöne Grüße

Push Mitteilung!

Das neue Update gefällt mir sehr gut, nur bei anzeigen(Aufrufen) der Mitteilungen wird ein schwarzer Bildschirm angezeigt. Muss das App dann wieder neu starten. Wird aber sicher bei dem nächsten Update behoben.



Is Bank Austria Safe? 🙏

Bank Austria MobileBanking is very safe to use. JustUseApp Safety Score for Bank Austria is 44.6/100.
This assessment is based on our NLP analysis of 1,261 user reviews. Combined with the app store average rating of 4.6/5.

Safety Analysis

81.3% of users say app is safe 👍
81.3%

11.8% of users have some concerns ⚠️
11.8%

6.9% of users say app is risky 🚨
6.9%


Is Bank Austria Legit? 💯

Bank Austria MobileBanking looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Bank Austria is 143.4/100 .
This conclusion is based on analysis of 1,261 user reviews.

🔏 Privacy & Data Safety

Bank Austria collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  • Data Not Linked to You:
    • Location
    • Diagnostics



How was your experience with Bank Austria MobileBanking? Post a Review




Features

You do not have a Bank Austria account yet? Download the app and open your account including 24You Internetbanking directly on your smartphone.

With Bank Austria’s MobileBanking app, Internetbanking you can now settle your banking business via smartphone whenever you want and wherever you are.

• Personal authorization code: Release orders in the app easily and securely with a personal authorization code or Face ID/Touch ID.

• Order archive: Find completed orders in the order archive and convert them into a PDF at any time.

For the use of the MobileBanking App a Bank Austria Internetbanking access is required.

  Contact Support
Developer:
UniCredit Bank Austria AG