Contact Bank Austria Support
Company Name: UniCredit Bank Austria AG
About: MobileBanking - mobile services offered by Bank Austria
With Bank Austria’s
MobileBanking app, Internetbanking you can now settle your banking business via
smartphone whenever you want and wherever you are. Highest security standards
and the option of biometric authentication protect your privacy for your daily
banking.
Bank Austria Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Bank Austria Website
Privacy Policy: https://www.bankaustria.at/rechtliches-datenschutz.jsp
Developer: UniCredit Bank Austria AG
3 Most reported problems 😔💔
Security
by Roseeglantine
This app is more of a security risk than a security enhancement, with my name and data splashed across the home page and protected by only the thin barrier of a password, easily hacked by con artists.
Before, with the traditional TAN sent by sms, I was A LOT more protected because there was NOTHING to hack on my phone: no data, no identifiers, not even my real name.
I think I’ll soon return to the old system, even if I have to send 30 transfers to settle my rent every month. Or I may set up an automatic withdrawal system.
I resent this unnecessary and intrusive app.
Anon
by GFYSx1000
Supposed to be able to get TANs for PC without logging in. Also, logs you out way too quickly, so you have to enter PIN again. I know these extra layers prevent fraud, but I could literally walk to the bank quicker and settle my transactions.
Impossible to update the app
by 1975€€€
I couldn’t update my app on the phone! I don’t know if it’s because my iCloud account is in USA but if that is the reason I believe it is very silly to block the app for international devices when there are a lot of international clients using your bank
Have a Problem with Bank Austria MobileBanking? Report Issue
Why should I report an Issue with Bank Austria MobileBanking?
- Pulling issues faced by users like you is a good way to draw attention of Bank Austria MobileBanking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bank Austria MobileBanking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bank Austria MobileBanking.
