Stop & Shop Software

I shop at Stop & Shop weekly and go through the coupons on the app weekly. Not sure where other reviewers are going wrong using the app. The coupons get loaded onto your Stop and shop card. If I load a coupon and use my card to buy that item, my sales receipt shows the discount. The cashiers do not have to apply any type of discount, etc. It won't show right away when I scan the item, it comes off once I start the check out process. Some people probably have an incorrect Stop and shop card loaded on their account. Not sure but it always works for me. My only problem with the app is that the coupons aren't always the greatest. They do put a lot of coupons for free items too. Which is great to try something new. This app is definitely worth a try if you shop here.

I have been using this app for a while and have recently discovered that most of the coupons I select do not come off when I check out. I have had to go to customer service after shopping to have them give me the difference for the past two weeks. I wonder how many coupons I thought I was using prior to me checking my receipt recently. The store tells me it is a glitch with the app but I shouldn’t have to check my receipt every time I shop to make sure all of the coupons I picked where discounted. Please fix this!!

Here I am trying to check out the specials for the week when I notice that all the coupons I had loaded on my card are gone. They are no longer on my card and they aren’t on the list of coupons available. However, when you look at the digital circular it has the symbol of a digital coupon next to some items. So now all my coupons are gone, my rewards are gone and because it is Sunday there isn’t anyone I can speak to to have this corrected. It is a very big inconvenience. Please try to get this fixed. It isn’t fair.