NTR Cloud app not working? crashes or has problems?

NTR Cloud Status

Last Updated on 2017-11-14 by Allen Systems Group, Inc

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Summary of NTR Cloud Problems 😠👌🔥

- No option to start up computers

- Limited multi-monitor support

- Navigation on touch screens may not be preferred by some users

- Unclear login process for developers

- Compatibility issues with other remote access apps

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Common NTR Cloud Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NTR Cloud app on iOS and Android devices. Solve all NTR Cloud app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NTR Cloud iPhone Issues and Solutions

NTR Cloud iOS app crashes, not working, errors
NTR Cloud iOS app network issues
NTR Cloud on iOS has black/white screen

NTR Cloud Android App Issues and Solutions

NTR Cloud has errors/crashing/not working
NTR Cloud server network connectivity issues
NTR Cloud has black screen

NTR Cloud iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NTR Cloud app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NTR Cloud app crashes or not working on Iphone (iOS):

Close and restart the NTR Cloud app on iPhone
Update NTR Cloud app to the Latest Version for iOS
Uninstall and reinstall NTR Cloud iPhone app
Update your iPhone to the latest iOS version

Fix NTR Cloud on iPhone unable to connect to server/internet connection issues::

To resolve NTR Cloud network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NTR Cloud black/white screen (blank screen) on iPhone:

Follow the NTR Cloud iOS app troubleshooting guide Here →

NTR Cloud Android App Issues and Solutions

Fix NTR Cloud not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NTR Cloud app issues:

Force Stop the NTR Cloud App
1. On android, goto "Settings" » click NTR Cloud app. » click "Force Stop".

Update NTR Cloud to the latest version on PlayStore

Clear NTR Cloud App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NTR Cloud app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NTR Cloud.

Fix NTR Cloud unable to contact server/ NTR Cloud internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NTR Cloud » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NTR Cloud » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NTR Cloud on android.

Solve NTR Cloud black/white screens issue on Android:

Follow the NTR Cloud android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Allen Systems Group, Inc, developers of NTR Cloud.

About this app

On the road, at the office or halfway around the world, your information is always with you on your Apple mobile device. - Windows: XP, 2003, 2008, 2012 Vista, 7, 8 and 8. - Mac OS X: 10. 5 (Intel and PPC), 10. 6, 10. 7, 10. 8, and 10. 2. NTRCloud gives you secure access to your computer, anywhere, anytime from your iPad, iPhone and iPod Touch. Open NTRCloud and login to your account. If you don’t have an account yet go to and create one it’s free. 3. 4. Select your computer from your Apple device and immediately connect to it!