Pony - Bike & Scooter Sharing Reviews
Published by Pony Bikes on 2024-10-24🏷️ About: Bus stops. Traffic jams.
Overall Customer Experience 😎
😎👌🔥 Positive experience
55.1%
👿🤬😠 Negative experience
24.8%
🙄💅🫥 Neutral
20.0%
Summary of Customer Reviews (Takeaways): 💎
- None mentioned in the review.
Read 2 Customer Service Reviews 👿🤬😡😠💢😤
4.7 out of 5
Waste of Time and Money
2022-05-21
by Jducla2002
Awful app and experience. Have €20 on my account, have tried to ride twice. First time scooter wouldn’t move (despite saying 100% charged) and I gave up and walked. Second time two weeks later I rode 20 minutes to a store, tried to end my ride and got a message saying that I was not in a parking zone and would be charged €25 (despite being in the middle of the “blue” approved zone on their map). Pony said parking zones indicated by a “P” on the map but there were no Ps on the map anywhere in Brussels. Rode immediately back to the spot I started my ride and got the same message that I would be charged €25 because I was not in a parking zone (despite the 5 other this app scooters parked in the same spot and being in a blue zone). They can keep the €15 left in my account, I will not use again.
Money trap!!!
2022-06-22
by BSTPath
It doesn't let me to pay as I go! I have to put 5 Euro?! Why? I just needed once which is less than 1 euro!!!
Is Pony Safe? 🤗🙏
Yes. Pony - Bike & Scooter Sharing is very safe to use. This is based on our NLP (Natural language processing) analysis of over 173 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Pony Is 68.9/100.
Is Pony Legit? 💯
Yes. Pony - Bike & Scooter Sharing is a totally legit app. This conclusion was arrived at by running over 173 Pony - Bike & Scooter Sharing User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Pony Is 93.9/100..
Is Pony - Bike & Scooter Sharing not working? 🚨
Pony - Bike & Scooter Sharing works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with Pony - Bike & Scooter Sharing? Post a Review
Features
Any user can acquire a pony vehicle, profit from its rides and support the growth of shared-mobility in your city.
Download the app to ride a pony (bike & e-scooter) or to adopt one.
A movement powered by Pony and Pony Angels.
Pony is a decentralised micro-mobility platform.
To unchain the city and give you free rein: whoever you are and wherever you’re going.
Life’s too short... and you were made to move.
Which is why the moment has come for a movement.
Customer Service/Support
Developer:
Pony Bikes
Contact e-Mail:
Website:
