Pony Reviews

Q: Is Pony Safe?

Pony - Bike & Scooter Sharing is very safe to use. JustUseApp Safety Score for Pony is 82.9/100 This assessment is based on our NLP analysis of 363 user reviews.

Published by Pony Bikes on 2026-05-18

🏷️ About: Bus stops. Traffic jams.

Rating 4.8/5

Safety Score: 82.9/100

Legitimacy Score: 82.9/100

Is Pony Safe to Use?

We Investigate the app owner's website (Getapony.com), verify their legitimacy, and uncover hidden scams and complaints.

Overall Customer Experience 😎

😎 Positive experience

82.9%

🤬 Negative experience

17.1%

🫥 Neutral

0.0%

~ from Justuseapp.com NLP analysis of 363 combined software reviews.

Is Pony Safe?

Pony - Bike & Scooter Sharing is very safe to use.

82.9/100

Safety Analysis »»

Is Pony Legit?

Pony - Bike & Scooter Sharing looks authentic and legitimate.

82.9/100

⚠️ Share your Experience & Warn Others

Summary of Customer Reviews (Takeaways): 💎

- None mentioned in the review.

Read 2 Customer Service Reviews 😠💢

4.8 out of 5

Waste of Time and Money

by Jducla2002

Awful app and experience. Have €20 on my account, have tried to ride twice. First time scooter wouldn’t move (despite saying 100% charged) and I gave up and walked. Second time two weeks later I rode 20 minutes to a store, tried to end my ride and got a message saying that I was not in a parking zone and would be charged €25 (despite being in the middle of the “blue” approved zone on their map). Pony said parking zones indicated by a “P” on the map but there were no Ps on the map anywhere in Brussels. Rode immediately back to the spot I started my ride and got the same message that I would be charged €25 because I was not in a parking zone (despite the 5 other this app scooters parked in the same spot and being in a blue zone). They can keep the €15 left in my account, I will not use again.

Money trap!!!

by BSTPath

It doesn't let me to pay as I go! I have to put 5 Euro?! Why? I just needed once which is less than 1 euro!!!

Is Pony Safe? 🙏

Pony - Bike & Scooter Sharing is very safe to use. JustUseApp Safety Score for Pony is 82.9/100.
This assessment is based on our NLP analysis of 363 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

86.3% of users say app is safe 👍

86.3%

8.9% of users have some concerns ⚠️

8.9%

4.8% of users say app is risky 🚨

4.8%

Is Pony Legit? 💯

Pony - Bike & Scooter Sharing looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Pony is 82.9/100 .
This conclusion is based on analysis of 363 user reviews.