Private Photo Vault - Pic Safe Reviews

Private Photo Vault - Pic Safe Reviews

Published by on 2021-06-11

The Best and Most Private Photo and Video App for iPhone and iPad. Millions of
people trust Private Photo Vault® to keep their photos hidden. Top 100
Photography App in USA, Korea, Japan, Taiwan, India, Italy, Finland, UK, South
Africa, Egypt, Mexico, Malaysia, Australia, Hong Kong,...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Private Photo Vault - Pic Safe Reviews

  • By

    Don't trust this app to make backups to iCloud.

    I've been using the pro version of this app for about 4 years. Currently it's pretty well developed. The only issue I've ever had was losing 400+ pictures/videos due to the app not backing up to iCloud (2 years ago). I lost my phone while on a trip in Europe, after returning I tried a backup only to find that all data within the app was lost (literally as if I had never used the app before). I tried a fresh backup several times, each with the same results. Going into detail: I used photo vault for 2 years prior to the loss of the phone. I had pictures in my stock photo album that were dated same as some photos in the photo vault. The backup recovered 700+ pictures that were in my photo album (and other apps/app data) ... some dating up to just a couple weeks before I lost the phone. Basically I guess photo vault was never backed up, while just about everything else was? You'd think after paying for the pricey Pro Version and 2 years of constant use, there would be some element of assurance... I have had little use for this app since losing everything.

  • By

    Great App Until You Lose your Phone and all Pictures are Lost

    I have been a regular user of photo vault. I started with the regular version and then paid to get upgraded to the pro version. Everything seemed fine even until I lost my iPhone in summer 2019 during my research trip and had to restore/recover lost data. Lol and behold, not even a single one of the over 3,000 archival/research document pics that I got and moved to the vault were restored; I mean, not even a single one. I tried restoring from my itunes and iCloud yet no way. Never trust this app to recover your lost photo files. To make matters worse, I wrote several emails to the developers and even went to their company website to lodge a request to Legendary Software Labs LLC and not even a single response. At least, if you cannot solve the situation, calm your clients and respond to a single request. I cannot believe that after paying the monthly fee, I cannot even recover any thing. I felt frustrated because I so much believed in this app and even got my friends to get it. Now, I am lost and disappointed to say the least. Thanks but no thanks.

  • By

    Tech Support will not reply

    First off I’ve used this product for years without any issues. Recently they released Ver 10.3 I believe and it was automatically downloaded and updated my app. I noticed there must have been an update after seeing a much improved editor when I edited a vid. I closed the app, reopened it 15 minutes later and all of my files were encrypted or at least I’m assuming that because over 3,000 pics & vids showed nothing but the grayscale wave in all the directories. That’s it, the only viewable file out of almost 3,000 was the one I edited. I’ve tried texting, emailing, copying, etc out of the app but nadda! I have pics of everything critical in there. My last backup was over 3 months ago. That puts me out of almost a thousand pics & vids. I can’t get a Tech support reply, I’ve sent multiple request for help but nothing. I’m very frustrated that their success has given them a sense of complacency to my need for help. I have almost 75gb of data (+-3000 files)that only shows up as a defective wave. I need those pics to access accounts created in the past few months. BE WARNED-Back up you iPhone on a frequent basis. Help!!!!!!!

  • By

    Great App

    I just purchased this because the one I was using will not work with iOS11 beta. Photo Vault does everything pretty well including getting my photos imported easily from the camera roll on my phone as well as importing photos from my Mac using iTunes which is the way I always imported large numbers of photos from the Mac. The Touch ID is also greatly appreciated. As a major improvement I would like to see the library separated into a "local" and "iCloud" libraries so the cloud version is automatically and always synced with your iPad. Overall I'm very pleased with Photo Vault. Since I wrote this, I’m finding that my new iPhone XS on iOS12 refuses to work when using iTunes sync. It downloads the photos into the iPhone as if it’s working properly(and taking up space)but the photos don’t show up within the app. Right now the only way I can transfer photos and videos from my iMac is via WiFi sync.

  • By

    Not a good look

    Since starting high school I’ve had a lot of use for this app. Starting in 9th grade I asked my friends what app I should use to store photos and they recommend this however, I wish they didn’t. I went along my high school journey quite smoothly using the app with minor or little problems but now I just finished my senior year and I am about to enter college and my photos are completely erased. It’s been like this for at least 8 months maybe a year. I had two albums inside the app. One for videos and one for pictures. All 600 pictures in the picture album have become corrupted because they all show a standard image. However with my videos I can say that around only 30 out of 130 videos are corrupted. I don’t know how this occurred and I’ve Tried everything to get them back but nothing has worked. Keep in mind when you add any photo or video to an album they give you the option to delete it from your camera roll. I did this and now the pictures and videos are lost forever I guess. So if you plan on using this long term I would suggest finding another app because you will be heartbroken once you see everything is corrupted. :(

  • By

    Cool if it worked

    I use this all the same way everyone else does. Needless to say after an updated about a year ago, all the photos and videos I had disappeared. The photos and videos are still there but they don’t show and causes the app to crash. I reached out to support and they informed me that this was an issue <300 of a million people were experiencing and that an update was coming. After no luck I figured id upgrade to the premium app hoping I can restore the pics. After a year and several phones, the issue still persists. I figured I’d try the WiFi sync which I got to login but once I click the album, the app crashes on my phone and the page won’t load. I tried to export the photos and the same thing. Needless to say the developers have yet to address this issue and are blaming the way the phone is backed up, yet all my other apps seem to be working. If the photos are still there, it seems the app is failing to open them correctly. Hopefully they find a solution or a work around. Avoid the “first of all I’m sorry you’re experiencing this issue” response and resolve the issue or provide me on away to recover my stuff.

  • By

    Very nice… but just a few things

    Can you make it so that, if you want to select multiple photos at once, you can. Example: Lets say you have a music album, with around 1,000 photos in it. And you want to move 5 pictures from the bottom to the middle or top. The hard way of doing it is to select individual photos. The easier way would be to selecting multiple photos at once, or another option (that you guys can up with). Also a way to move up and down the page faster while holding a picture. An optional suggestion: when you select a photo, then you want to select the "start slideshow" at the bottom. Then a big screen comes up and you have to reach all the way to the top. To me a better way is that you can do a small menu that pops up. Similar to if you're on an iPad in safari you hold down the plus button and a small menu shows up.

  • By

    Great app

    Great free app for those photos and videos you want to keep private. Easy to use interface. Auto delete option for photos your switching from your camera roll to the photo vault. Pay a smallish fee if you want to add more than two folders or just do like I do and put everything in those one or two free folders Since their doesn't seem to be a limit on how many photos or videos you can place in a single folder. Never used the I-Tunes folder option so I'm not sure how that works but the basic use of keeping those private photos and videos locked up and hidden is great. Also when activating your app usage by the home button double tap the last photo you accessed is sometimes temporarily displayed on the screen before it switches to the password enter screen. I believe they fixed this though.

  • By

    Torn About This App

    The update to 10.x seems to have corrupted all my photos on my iPad. I had a lot of photos on there but now they just show white squares that won’t open and I can’t export. I’ve been using this app for 3+ years without issue before this update and it’s been great but now I’m really concerned about sticking with it. However - on my iPhone, the update to 10.x hasn’t messed anything up (yet, fingers crossed). Maybe it’s because I haven’t opened it as much or at all between minor updates in the versions 10+ and onward or maybe it’s because I only have 3 albums and a much smaller number of photos. Also it could be that all my iPhone pictures were imported through app extensions while on my iPad I used the web import feature a ton. I honestly have no clue why one device works and the other doesn’t. For reference: my devices are an iPhone XR and iPad Pro 10.5” both running the latest version of iOS and this app (10.3). Hopefully this info can help the developer nail down these issues

  • By

    Awesome app, just one little thing missing!

    This app is great. It’s extremely safe because you need a password to open the app and another password to open the hidden albums (if you want to be 100% safe, you don’t necessarily have to). The only thing I think is missing is that I wish the app would save my pictures on my “profile”. Since it’s deleted from my phone and hidden inside the app, you would think that the pictures are saved on some type of cloud or inside the app itself but it isn’t. I switched phones and lost many pictures and videos because I didn’t think of downloading them onto my computer before switching phones. I also hoped that since I use an email and password it would save them somehow but it’s not the case. Regardless I still have the app on my new phone and at least now I’m aware of that so I can take care of it before I ever switch my phone again.

  • By

    Great app! I’ve been using it for years, but...

    The app is definitely great! I have used it since 2013. Here’s my thing though: I downloaded it for the first time on my dad’s account. Later on i created one of my own, which was no problem. I’d just go into my dad’s account to download it and that’s it. Last time i changed phones, i had been with my old one for a long time. I downloaded the app from my account but it gave me no option to retrieve the pictures (that, by the way, i had not saved anywhere else) unless it had been downloaded from the same account. I thought it was safe and put it off because i had forgotten my dad’s password. I just re-downloaded the app, from my dad’s account this time, and i cannot find an option to retrieve those pictures. And I cannot find a “Contact us” option. I’d appreciate if something could be done about this. I’m sure i’m not the only person this has happened to. If you, developers, could contact me, please do so.

  • By

    Great app for hiding photos and videos

    This app is pretty much the original app to password protect photos and videos on iPhone. I have had it since the beginning and the password protection is a really nice thing to have on your phone. I highly recommend this app to everyone. The animated gifs work really well, photos load quickly, and I no no longer have to worry about anyone looking at my private pics. I also like how you can rearrange photos in the app within albums and the albums themselves. Additionally, in the latest version, the UI has been beautified and works better than ever. The new wireless photo transfer is great now that it supports batch upload and download. Touch ID is nice as well. Please, do yourself a favor, if you are looking for an app to hide photos, look no further. Private photo vault is the best. Highly recommended. There was recently a bug that caused the app to crashed and it was fixed extremely quickly. Update: live photo support is great. Highly recommend Another great update, the team at Private Photo Vault always does a good job. I saw a review mentioning the privacy policy, and it protects the users privacy very well and does not share data with any 3rd parties. A+, keep up do the good work. Thanks for keeping up the updates!

  • By

    Best photo app ever!

    You can set passwords for everything and finally have your privacy! You don't have to pay for anything and you get all these epic abillities! You have 3GB to make like thousands of albums and add millions of photos, and if you delete any of your photos by accsedent and you don't use recently deletes in Photos on Iphone and maybe IOS/Android. YOU DONT HAVE TO WORRY! You don't loose any of you photos in this app! It also gives you the choice to delete those photos from camera roll, while you add them to your album! That's some juicy proof. You make you albums by typing the password and the name then adding photos and finally your done. Basically 10 clicks to save all of your videos and photos. Anyone can afford this! Anyone can use it! And anyone can have personal privacy! All with a completely free app.

  • By

    Love it so far

    The Ap Opens lightning fast unlike the calculator vault that takes forever to open if it does at all and usually takes multiple tries. You do have to upgrade this Ap if you want the Ap to do what you downloaded it for, but that's just business. So far I am very pleased so far. I also like that I can move pics in the folders and edit them there and it's all seamless and very easy, also not available on the previously mentioned Ap. A nice upgrade/Fix would be to have the option to see the folders in a Grid/Window option along with the default vertical folder view and folder auto-alphabetic orginizing would be Stupid proofing what I already do myself. NO COMPLAINTS thus far, I highly recommend this Ap!

  • By


    I wish that when I re-add photos to my photo album that it would keep the original date the photos were taken. I use this app to store my work out progress photos and when I pull them out some keep the original date and some just bring it back like I just took it today. I don’t know why some save and some don’t. Regardless, I like this app the best out of all the rest because when I save to it, it asks me if I want to delete the one from my iOS photos app, which I 99% if the time do. It’s more convenient than having to switch back to the app and deleting the photo. It does the job but the ads are super annoying so I ended up just spending the $3.99 to upgrade it to pro. I don’t really need to store videos or the other features it offers, I just really wanted the long ads to stop popping up after trying to view or download every few pics.

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Is Private Photo Vault - Pic Safe Safe?

Yes. Private Photo Vault - Pic Safe is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 691,741 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Private Photo Vault - Pic Safe Is 29.7/100.

Is Private Photo Vault - Pic Safe Legit?

Yes. Private Photo Vault - Pic Safe is legit, but not 100% legit to us. This conclusion was arrived at by running over 691,741 Private Photo Vault - Pic Safe User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Private Photo Vault - Pic Safe Is 29.7/100.

Is Private Photo Vault - Pic Safe not working?

Private Photo Vault - Pic Safe works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

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  4. If you are a Private Photo Vault - Pic Safe customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Private Photo Vault - Pic Safe.

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