DS file app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
50.0%

Login
20.0%

Connection
10.0%

Crashes
10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of DS file Problems 😠👌🔥

- The app does not natively integrate with files for drag and drop, nor does it support splitview or slide over.

- The app seems to be neglected and lacks support for the latest features.

- The app does not allow for opening files for viewing, requiring users to download them first.

- Tech support is unhelpful and provides excuses rather than solutions.

  1 Reported Issues: 😵🆘🛟🚨📢

Ian MacNeil
2022-06-29

Hi There, I am trying to log into the DS File application on my Samsung android phone. However, the application won't allow me to log in. Rather, it just keeps "spinning" and saying "logging in"......but just keeps spinning. I believe that it should be working fine. Any thoughts? Thanks Ian

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Synology Inc., developers of DS file.




About this app

DS file is ideal to manage files stored on your DiskStation, upload or download between the NAS and the iDevice itself, or do basic editing tasks.  Besides file management, DS file is also a useful tool to do anything from browsing pictures, watching videos or checking work documents when you are on the go.  **You must own a Synology NAS to run DSfile, and have upgraded to DSM 5.  And always securely with HTTPS support.