DS file Reviews

DS file Reviews

Published by on 2021-08-31

**You must own a Synology NAS to run this app, and have upgraded to DSM 5.2 to
get the complete set of features** DS file is ideal to manage files stored on
your DiskStation, upload or download between the NAS and the iDevice itself, or
do basic editing tasks. And always securely with H...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


DS file Reviews


  • By

    Love this app!

    I absolutely love this app! It does exactly what I need. I can upload all new photos from my phone to a dump file, then work on filing them where they need to go at my leisure. I love that I can see dates, file size and file names, which makes organizing so easy. I can easily view any file, change file names, send files, download back to the phone if needed, and so much more. I don’t know why this app doesn’t have better ratings. I love having a Synology NAS, and this app makes it super easy to interface with my cloud drive. It is a simple app but it does everything I need, and is easy to use. Perfect!





  • By

    Works ok but I think instructions need updated

    So I use this app to review some files on my NAS and it works fine for that. I set it up on mine and my wife’s iPhone to backup iPhone photos to the NAS. One thing in the instructions says choose a rule. I don’t see that setting in this version and suspect it was removed. Also, is this supposed to work on its own to check for new photos and back them up? It seems to on my phone but my wife’s phone I have to click the login button and then it starts to work. It hadn’t backed up since Apr. I’d say check instructions and make sure their accurate and make sure the automatic backup works.


  • By

    Doesn’t support MOV

    I use macOS and iOS. Downloaded this app thinking it would allow me to view my files on the NAS. It can view most that I have, but found that it certainly doesn’t work with MOV. It would be nice to have 1 app to review all files on my NAS without converting, or changing from my native format on Mac. If this changes, I would rate this higher. I will keep checking to see if there are any other issues. Thank you


  • By

    Does what I need pretty well

    I use this to, duh..., access files on my NAS. For that it works well. This includes general app data as well as photos and videos. It does a good job streaming videos, though with few bells and whistles. I use Plex for that. It can save files from apps like Safari. It is also able to download files from the NAS to local storage on iOS. I really like this feature as I can copy videos I want to watch onto my iPad for offline viewing, then delete them when I’m done. I can’t recall having the app crash.


  • By

    Serves my purposes

    I just needed a way to access, share files and save to iPhone. This offered that which is great. People complaining about video playback pick odd choices for a video player however it does offer to download video into VLC player which is a better player. Just click the vid and VLC choice will be offered if installed.


  • By

    Getting close

    When remembering credentials I frequently need to sign in again (details are saved, but needs 3 extra taps), "open with..." functionality missing for DiskStation files (works for offline files), "image auto convert" only working in iOS 11 and photo backup feature needs user selection to "free up space" rather than everything.


  • By

    Saving files offline causes the app to crash

    The app works fine viewing files on your NAS, and saving images/videos to your camera roll. The problem is when you save files offline within the app; this almost always causes the app to crash on launch and there's no way to resolve it other than to uninstall and reinstall.





  • By

    It works but...

    ...needs improvement. 1. Will not provide thumbnail view of .HEIC files 2. Does not allow you to save a picture or file to the phone. Can only save “offline”, which only allows access to it through the app. 3. Takes way too long to login and load up


  • By

    Works okay but needs improvement

    I use this app quite a bit but it has a lot of shortcomings. My biggest complaint it that it offers “favorites” but you can only use them from the start page. If you want to copy and past from one “favorite” to the other, you need to manually go to that location, which in my setup can be 10 folders deep. Not very fun with multiple files or extractions.


  • By

    App is very outdated, very disappointed this is from synology

    App looks very out dated. It is also very slow even when on local network. Occasionally an error message pops up saying connection error so you need to close from background and login again. When moving or coping any file the path starts out from shared folder which shared folder which is very annoying.


  • By

    Would be good if everything worked properly

    I like the setup of the app and everything. Unfortunately, I was not able to backup old photos from my iPhone. It only uploaded new photos. There is even a setting to backup old photos but it did not work.


  • By

    Almost perfect

    I like using this to read saved PDF documents. It works well except there is a glaring missing feature, there is no way to search the document. If you added search to the PDF viewer it would be perfect for me.


  • By

    Great working app. Have been using it for years.

    Synology really has a great suite of apps that make it easy to have ones own cloud without having to rely on 3rd party hosting. Only criticism of this app is the lack of Touch ID. I would like to see the same logging in process as DS Photo.


  • By

    Please add filter options

    It's hard to filter pics by year. It opens search bar but default names are not easy to filter because nobody knows them. There should a sort button or more options to find what you want.


  • By

    Missing core features from 2015

    Still does not natively integrate with files for drag and drop, does not support splitview nor slide over. These are core features for any file management app that Apple introduced over 4 years ago. Because of the lack of support for the basics, I’ve actually begun using OneDrive and iCloud Drive for storage because their apps always take advantage of the latest features within a reasonable timeframe.



A better way to Contact apps


You can now contact DS file customer service directly
via Email using our new site - AppContacter.com

Contact DS file directly


Is DS file Safe?

Yes. DS file is very safe to use. This is based on our NLP (Natural language processing) analysis of over 214 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.7/5 . Justuseapp Safety Score for DS file Is 42.3/100.


Is DS file Legit?

Yes. DS file is a totally legit app. This conclusion was arrived at by running over 214 DS file User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DS file Is 42.3/100.


Is DS file not working?

DS file works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with DS file? Report Issue

Leave a comment:



Why should I report an Issue with DS file?

  1. Pulling issues faced by users like you is a good way to draw attention of DS file to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DS file customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DS file.


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