Hungry Howies Reviews

by Lasquisha74

When I click on the card I want to pay with and it checks it with a green check and allows me to enter in a tip amount, it comes up with “Error: Select a payment type”. Managers at the store have said this is an ongoing issue. I called headquarters in Royal Oak, MI 6 weeks or so ago and then a franchise partner called me a few days later and said his tech would call me which he never did. They did award me my points at headquarters and I tried to use HungryHowies today thinking they had plenty of time to fix it, but I got the same error message. I called Royal Oaks again and the guy there assured me I never called Headquarters in the first place without getting any personal information from me to hold and as I called him out for lying, he spoke over me to put me on hold. I don’t like Hungry Howie’s enough to fight for the ability to use a credit card on HungryHowies nor to lose my reward points towards free pizzas that I can get from other pizza places. I’ll just really miss the Asian pizza, but I’ll adjust to the menus of the other 4 pizza delivery joints in town.

by Billwashere

So I just upgraded to the iPhone 11 and iOS 13.1. App just crashes when trying to open. If this was the first time this had happened I would have chalked it to being too new. But it did the same thing on my previous iPhone 7 Plus with iOS 12.4.1 and on my sons iPhone XR also with 12.4.1. Is this just abandonware at this point? Although not directly related, the website is also atrocious. Order failed twice trying to pay and finally went through. Although surprise, surprise... one of the “failed” orders didn’t actually fail and I got charged twice. Nice guy working there fixed it and also surprise the previous order right before mine had the same thing happen. Some one work in their IT department should really pay attention to these things. I really don’t like ordering on the phone and your app/website is making it darn difficult to use and this company has to be losing business because of it. Please fix it. I love your food and it’s so reasonably priced.

by Kwood126

I have a sick toddler at home right now that is currently napping, so I went to place an order for the first time using HungryHowies . Since my last order was saved, I went ahead and went on with ordering, not remembering that we were on another side of town last time I ordered. It's my fault for not having my glasses on when I saw the receipt in my email, but after 45 minutes with no delivery, I go back and see where it had me picking up my order on the other side of town. I have my sick kid and have been prepping for hurricane Irma (I'm in north Florida) so I haven't eaten in well over 24 hours and broke down in tears when I called). I went back and to mimic my order, and lo and behold, there is no option to choose a location or delivery when you select to order the same thing you did the last time. Just because I want the same order doesn't mean I don't want to change it to delivery or change locations. I'm extremely frustrated right now, and of course the poor owner is having to cancel my charge for food that is already made and sitting there. PLEASE correct this!

by Jenn1fer3

I wish I could give HungryHowies a good review, but I'm exceedingly frustrated with it! I've tried using it multiple times. As long as I am only ordering pizza, it's fine. But if I try to order a drink, it crashes, and I can NEVER order bread! I get through the whole order, hit add to cart, and nothing. The whole thing freezes. I have to completely back out to the main menu to get back to my order- and still no bread! I always end up having to call the store to add to my order if it's anything other than pizza. Calling takes forever and totally defeats the purpose and convenience of using HungryHowies ! Mine is not the only review with this issue and I'm sure it's something that can be fixed! So let's get on it, Howie!!

by Chiburo

I’ve been using HungryHowies for about a year to order pizza from my local Hungry Howie’s. It’s always been easy and convenient. However about 2 months ago I noticed that HungryHowies was no longer accepting my payment. No matter what payment method I used it would not work. I end up calling my local store and order that way every time. This most recent time I try to use HungryHowies , the entire User Interface is all out of order. The screens are all overlapping, the text is on top of other text, the menus aren’t responsive, oh and not to mention it tries to overcharge me every time. This most recent time it was going to charge me $45 but when I checked the order on the previous screen it only came out to $32. Every single time I went back and forth the number changed and then when I called to order it came out to $35.

To long didn’t read:
-The UI is terrible and can’t see anything.
-HungryHowies overcharges and can’t seem to get a price correct.
-Never accepts payment
-Can never complete an order
-always have to call the store directly
Please update to function correctly.

by NovaShadow

Please either remove items that shouldn’t be there or make them work. Currently the large specialty deal won’t load. HungryHowies sits there and I have to close it to get back. A few weeks ago that same item generated an error or crashed HungryHowies . I regularly have problems with HungryHowies and web site. Either saved items don’t work because the deal they were ordered with is gone or they changed something internally that makes it think my saved item is no longer available or things don’t work like this deal.

I used to get pizza from a competitor when I was in an area where Hungry Howie’s wouldn’t deliver and never had as many problems with their site or app. I think it well past time for Hungry Howie’s to use a system that works consistently.

by Ladybug2319

HungryHowies is frustrating. I can’t reorder my last order because it says they no longer make one of the items on the menu that o ordered last time. I go to the menu and the howie three cheeser bread I want to order is right there. So I click it to add it to my cart and it takes me through all the steps to customize it and then it won’t let me add it to the cart. There is no error message or anything just doesn’t add or move from that screen. I called the store to see if they still make the three cheeser bread and of course they do. I ordered over the phone and wanted to apply the coupon for this item while I was one the phone but they wouldn’t apply it because it is for online orders only. Ok let me get this straight. I want to order the food, you have the food, the coupon is for ordering online only- which I much prefer over calling- and I can’t add the item to the cart. This defect along with other frustrating features of HungryHowies need to be corrected. I’m sure the company can afford a better app designer.

by Jay7007

I love HungryHowies, and use it quite frequently(pretty much 1-2 times every weekend). My only issue, which is why I’m giving it 2 stars right now, is that with the latest update, it won’t let me use saved cards at checkout anymore. I can select them, but it says there’s an error and to select payment method. Even though I’ve selected my saved card.

Other than this issue, I’d give it a 4-4.5 star rating, due to major issues like this every time HungryHowies is updated. Either you completely change the options on how something can be ordered, which is how I’d ordered it since getting HungryHowies in the first place, or an issue like this.

by Rae Chull

I don’t want to talk on the phone. I do that at work. I just want to order online and have dinner show up. That is why I repeatedly use HungryHowies. It’s also why I don’t order from the good delivery place in town (they make you call).

HungryHowies changes everything to gluten-free more than half the time. It is pizza. I want gluten. Idk why it always does that. I’m college educated and literate. It isn’t me. It is HungryHowies . It errors out too but charges my card and then later credits the charge back.

HungryHowies works if you are determined to make it work. Expect a few tries. After a few tries they “usually” get it right (if you don’t mind them forgetting the pop and wing sauce). I use it all of the time. It is usually close to right and it only takes 3-5 tries.

by Cloudwalker63

I would have given 4 or 5 stars but HungryHowies does not work with the deals for all restaurants. It seems that each restaurant needs to update the meal deals on HungryHowies . I believe all the locations which I have used are the same franchisee, however HungryHowies locks up when selecting a meal deal at certain locations. This never use to happen. The delivery stores on HungryHowies are also incorrect...they just called. One of the two locations that were listed for me on HungryHowies ( the only one that worked ) called and said they don’t deliver to me but would take care of the order with the other location....we’ll see....it’s a problem.... but not a deal breaker...yet...

by Brian T D'Annunzio

I was on my bed with my girlfriend and we were trying to order with the mobile app and then OUT OF NOWHERE the old application just closed out of nowhere like a dingus. I didn’t eat yet, and I tired this is REQUIRING all my patience. Now I’m in the bed waiting for my pizza put the credit card in formation inside and beep my phone off - SUCCESS now I have a twenty minute future pizza on my lap and it’s warming my thighs. Overall a combination of a one star and five star experience so I’m going to meet in the middle and give it a 3 star experience that I had in my bed.

by I Vibrio

HungryHowies isn’t anything groundbreaking and there seem to be glitches on a regular basis. Was out and about and tried to place and order, got an error message telling me I didn’t have an internet connection, oddly enough other apps I tried didn’t seem to have that problem. So I deleted HungryHowies , not just from the home screen and even though I didn’t have an internet connection was able to download it again, now it’s not working at all. It’s without a doubt the buggiest app I have on my phone, no other apps come even close.

by Gi3567

I do not like and I do not eat pepperoni. But I love mushrooms. When I use your app I like the convenience of being able to use it and modify ingredients for things. As well as pay for it, add tip and it’s done. Except on the Howies Roll. it does not allow for users who don’t like pepperoni to switch it out for another ingredient. Please allow user in HungryHowies to choose what ingredient you want in the howie roll. Otherwise I have to spend the time to order it by app then call up wait on hold to have employee switch it by phone. Thank you. Ps If you take the time to do this modification Hungry Howiees could benefit from the switch. You could add an option to add additional items as well for an additional charge -that’s making you more money.

by Karak1965

HungryHowies is hit or miss... tried to use the deal for the 2 large Plus Howie bread but it wouldn’t add the Howie bread so ended up having to try another deal which worked but very frustrating. Last time we ordered they delivered the wrong pizza. I called and they were very helpful and said they would get a replacement right out... I figured it’s Saturday night so I gave them extra time... fast forward 2 hrs I called again and they made excuses “the general manager said he didn’t know what to do about it” ummm hey you have my information how about call me. They did make it “right” but had I not called and pushed for resolution it wouldn’t have been. This may be the last time we order from there... love the Pizza but this has gotten to be beyond frustrating

by DifferentSon

HungryHowies is overall solid. You want a pizza ordered for pickup or delivery? You got it. You can create an account too to save your precious orders and credit cards which is super convenient if you order frequently from HungryHowies . Having a category specially for deals is also pretty neat. I also really enough the rewards system. As someone who frequently orders from them, it’s nice to get rewards back!

My only real complaint is with the design and optimization of HungryHowies . Still doesn’t support iPhone X display and the design seems dated, especially for 2018.
I think it’d be pretty useful to include an option to set a default store. When I earn a reward and select a pizza to order it keeps defaulting the pickup to the previous store I had ordered from.

by Elifire

I have to echo the sentiments of the unfortunate person from Florida that the option to select a different store at the would be incredibly helpful. I too have had to drive across town to retrieve pizza at the wrong location. You can change stores but you have to clear the cart, exit out of HungryHowies . Reopen HungryHowies , and add in a new address then start a new order. Then be careful because if you still go to previous orders and select something you previously ordered, it will DEFAULT to THAT store, even if you added a different address at the first of your order. So then you have to exit HungryHowies and start ALL OVER! Another thing that bothers me about HungryHowies is if you call an order in, you don’t get credit toward free pizza. Would love to be able to scan my receipt like with Costa Vida.

by Sunset Acres Farm

Let me preface this review by stating my local Hungry Howie’s Pizza & delivery in Stockbridge, Michigan is terrific!! Previously, I had a small issue with jalapeños peppers being too hot to eat...and I didn’t realize I had ordered them using the online app.
Regardless of the circumstances, the owner compensated my next order, (totally unexpected, but greatly appreciated). The pizza from Stockbridge, (6 miles away), arrives hot and on time. The delivery person is polite. I can recommend this particular store with a 5 star rating.

My issue and hence the 3 star rating, is because of the online ordering app. I’m really, really, trying to be savvy with online ordering. However, HungryHowies is trying my patience! As mentioned above, I previously ordered jalapeño peppers and didn’t realize it. This evening I ordered another pizza but had to add mild peppers, at an additional cost, to get to the final, “place order”, screen. I didn’t really want the mild peppers but I had to order something to get my pizza order submitted.

Please Hungry Howie’s tech development people...make HungryHowies user friendly! After a long day of working, I’m tired and hungry. I only want to be able to place an online order hassle free.

Again, my thanks to Stockbridge Hungry Howie’s for your great service👍

by Ag8or

I can successfully order my pizza through HungryHowies. My biggest complaint is that I got a new card and haven’t been able to successfully save it over the old card. I have this same issue with addresses. If I type my address in manually every time I am able to get delivery, but when clicking my saved address it tells me delivery isn’t available at my address. Not a big deal, just takes a little longer every time I order.

by DA-Pilot

I have used HungryHowies dozens of times from many locations to a number of different stores it always works great. One addition I would suggest is the ability to edit and save multiple orders. I have a lunch preference and a dinner preference that varies slightly I would like to select one of my previous orders and then make a slight adjustment for a particular night but keep my base order unchanged. This was mostly available in a previous version but after a time all the orders said invalid because the the menu had changed or something to that effect.

by Teri PCB

I love their pizza and order often. I pretty much only use HungryHowies to order. I’m very satisfied overall with the speed and convenience of HungryHowies. The only issue I’ve had with it was an inability to link my store to HungryHowies . I would have to search for it each time. Though this last time I ordered and tried to link it I think it might of stayed linked hopefully. That’s not a huge issue though and I’m overall very happy with HungryHowies .