HungryNaki - Food Delivery Reviews

HungryNaki - Food Delivery Reviews

Published by on 2022-12-15

🏷️ About: HungryNaki is Bangladesh's first premium online food delivery service that was established in 2013. It has been one of the pioneers in delivering your favorite food to your doorstep. HungryNaki has extended its services across over 5000 restaurants serving 4,00,000+ items all over the country. It has over 2,000 HungryNaki Food Delivery Tigers who are always vigilant and quick to make sure your orders are delivered without any delay. HungryNaki has a wide range of food in its list including Local Cuisines, Chinese, Italian, Indian, Thai, and popular international franchises such as KFC, Pizza Hut, Herfy, and more.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
69.4%

🙄💅🫥 Neutral
16.9%

😎👌🔥 Positive experience
13.7%

~ from Justuseapp.com NLP analysis of 2,048 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Accepts international cards for payment

- Good customer service

- Can order food for friends and family



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Bad service slow delivery

2022-04-16

Dishonest service that doesn’t bother about the voucher I used and doesn’t bother to give recovery for their own mistake. Such disappointment service. I’ll have to pay 200 extra only for their dishonesty. Dissatisfied with service

Disappointing Horrible Never Use it

2022-05-17

Unlike Foodpanda which has zero trouble doing deliveries this app Customer service calls you to confirm Food order first which shows amateur developers and Delivery person making at least 10 phone calls before delivery which equates to harassment over the phone. Never again use it.

Consistently Slow Service, Late Delivery

2022-06-18

Once I waited 3 hours for my food to arrive. Being a phone app, you would expect the food to arrive without any intervention. But no, they will call you 15 minutes after your order to confirm. You would think that's the last time but no they will call you over and over again right up to delivery.
By the time you will get your food, don't be surprised if it's cold.
I highly recommend going with foodpanda for any of your food delivery needs!

Worst Food Delivery Company

2022-07-19

My husband faced issue with their food delivery process 2 years back and today I have faced similar thing. They took the money via online payment but rejected the order which is punishable offence under Consumer Rights Law’s section 45 and then they tell that it would take 7-10 days to refund the payment. They called me and told that they are sorry which they did with my husband’s orders 2 years back (twice and he still hates this app for that) but they did not improve that yet. Such audacities can only happen I think in our country because we spare these people after their misconducts.

Late food delivery

2022-09-26

I have ordered my first order today…1hr+ still didn’t get the food delivered, although when called the restaurant they said they’ve prepared the food already 30 mins ago. I had a very bad experience as my first order and won’t order again from HungryNaki

Dysfunctional App

2022-10-27

This is app is literally no use. How is HungryNaki even allowed app store. HungryNaki is so annoying the fact that the doesn’t even show restaurants even if I search it. I can’t even order it from the menu of the restaurant. Please those who wants to download it don’t even try HungryNaki will destroy your life.

was good now WORST

2022-10-22

I have tried almost every online food delivery app, but trust me this app has unfortunately achieved the lowest position on my list. The buggy user interface, no cancellation or live chat options. My orders have been cancelled twice within 1-hour time span. At the last minute, they were like, “ sorry, sir”. They have me waited for 1 hour just to say this. Is this what you call service?!

Some ups and many downs.

2022-12-29

Food came in 1 hour, but HungryNaki showed that it would come in 30 minutes. When I ordered from them I wrote them a note saying to have change, but they did not enough change for a 500 taka bill. They only gave me 120 taka my order was 365 taka. They could 100 percent improve their service. The food came in good condition.

Address Issue

2022-12-24

Even if I added my address twice, I think they don’t show the address clearly to the delivery people, they asks for location details every time I order. Last time the delivery guy called me 4 times and I was like 🙊🙊🙊

Service not available

2023-01-25

HungryNaki has improved. Now it doesn’t crash after a few minutes. But in my area service is not available. I think that this app should try to available their services outside sectors.

Order arriving late every time

2023-02-26

I got this message every time I order ! This is my bad luck that I never got my order on time. You guys need to track every order preparation time after order received or goes to preparing. *****Hi, we want to inform you that your order will be arriving later than expected. ****

Get a better app

2023-05-03

Absolutely low quality app, it lags to the point where it literally crashes!!!

Overall Good

2023-04-28

HungryNaki needs some bug fixes and improvements.

Best app so far

2023-05-29

Tech will transform from something we actively use to a more seamless integrated experience that is ‘on’ all the time

App stability issue

2023-06-30

HungryNaki is very unoptimisable! When i opened HungryNaki frequently freeze happened! Do something asap ! Make some fixes for HungryNaki !

Good app and good customer service

2023-07-31

Been using their service for a long time, I found them to be much better than Pathao and on per with Foodpanda. Keep up the good work.

FoodPanda is overrated

2023-09-01

I loved the this app app and serviece. HungryNaki is very intuitive . I seriously loved using the this app app over FoodPanda. Gonna say good bye to Foodpanda and hope this app will continue to satisfy the hunger of me ...

Using it for about 3 years

2023-11-08

Came across a long way with this app!... It was the only food delivery service that was accepting international cards in town. Started having issues when they started updating HungryNaki but they helped me out with there best costumer service where the other delivery service such and food panda and Uber eats don’t have a proper call center help service. Overall it has the best costumer service in town... Keep it up. 😊

Great Service

2023-11-03

I have been enjoying their service for almost one year and tremendously happy and satisfied with their integrity and honesty as well !! Theirs time befitting service is most appreciable!! Wish them all the very best for their journey ahead!!

Good effort

2023-12-05

All though it has some error or ux is not that efficient . But i have no complain, i can at-least order food from here for my friends and family. I would appreciate if you work more to make online payment more swift and efficient. Keep doing the good work. Thanks

Pathetic App & experience!

2024-01-05

I have ordered my food at 7pm and still haven’t received my food even after more than 2 hours have passed moreover, the Agents would put my calls on hold for 6 minutes every time I called to inquire about the delivery time. It I very annoying that I cannot cancel the order either.
What exactly are you doing this app!?

Great

2024-03-14

Using it since the beginning . Happy with the service.



Is HungryNaki Safe? 🤗🙏


No. HungryNaki - Food Delivery does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 2,048 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for HungryNaki Is 16.5/100.


Is HungryNaki Legit? 💯


No. HungryNaki - Food Delivery does not seem legit based on our analysis. This conclusion was arrived at by running over 2,048 HungryNaki - Food Delivery User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for HungryNaki Is 36.8/100..


Is HungryNaki - Food Delivery not working? 🚨


HungryNaki - Food Delivery works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with HungryNaki - Food Delivery? Post a Review




Features

- Offers premium online food delivery services

- Has over 5000 restaurants serving 4,00,000+ items all over the country

- Has over 2,000 HungryNaki Food Delivery Tigers who ensure timely delivery of orders

- Offers a wide range of food including Local Cuisines, Chinese, Italian, Indian, Thai, and popular international franchises such as KFC, Pizza Hut, Herfy, and more

- Has extended its operations across 17 major cities in Bangladesh

- Offers special campaigns throughout the year with offers, contents, special promo codes, and more

- Accepts online payments through bKash, Nagad, Debit or Credit Card

- Offers online grocery delivery services for daily necessities

- Offers dPharma's online medicine delivery service for essential commodities such as OTC Medicine, Diabetes Medication, hand sanitizers, gloves, masks, and more

- Provides proper safety measures during the delivery of groceries and medicines.

  Customer Service/Support
Developer:
HungryNaki LTD