Contact Guitar Play Learn Chords Support

My card was accidentally charged for the ONE YEAR subscription for this app. I’ve sent over 4 emails to CoachGuitar explaining my situation and requesting a refund, as the application has been removed from my device already and I’ve never even launched the app. They’ve been giving me the run around, telling me to ask Apple for a refund. I’ve already spoken to Apple at length regarding this issue, and it is not a Apple problem. My card was used to pay for the subscription directly through CoachGuitar, not through Apple. For some reason they don’t see this as a legitimate reason and keep referring me to ask Apple for a refund. Save yourself the trouble. And please don’t contribute to this app or their developers who seem to only want your money and couldn’t give less care towards customer service.

I used to be able to go on whatever lesson I wanted but now if I click on anything, the whole app crashes. I’ve tried to delete and reinstall the app, and it didn’t work. I tried to reset my phone, and it still didn’t work. I even made a whole new account, and it doesn’t work. I’ve checked for updates but guess what, it’s up to date. I’m really disappointed and I used to be able to use the website on my computer for lessons but now all it asks is to sign up for a “free trial” and then it’s over priced. Does anyone else have this problem?

Bought the premium pass back in Feb/March and by June it wouldn’t let me continue on to the next skill level. I sent customer service an email they reset it but it didn’t work. Sent several more emails and now they just keep telling me they can’t find my membership. So I send another email with the membership info in it and they still can’t get it to work. I just want my refund for all the months that it hasn’t worked. I really enjoyed the parts that worked, however it wasn’t worth $119 for those couple of months. NOT HAPPY!