Contact Ultimate Guitar Support

by Roguepandabear

I rarely ever write reviews on apps but this one made the acceptation. I’ve been using ultimate guitar on my laptop for years for free. I saw the app and it cost money but I thought it would be worth it to have it on my iPad, little did I know the charges didn’t stop there. Most of the content is only accessible if you pay for the monthly pro membership. If you don’t have the membership you can’t use the transpose function, every time you open a cord chart up you’ll have an advertisement pop up that you can’t close for at least thirty seconds and I’d say half of the content isn’t available unless you pay for the pro subscription. I’m really disappointed with their app and the fact that I payed for the app in the first place only to find out it’s set up like a free trial app that you have to pay that monthly subscription to have full use of it and to get rid of annoying advertisements. It’s probably all written out in the fine print what is available and I (like 99% of people) didn’t take the time to read the terms & conditions. I wouldn’t recommend this app to a friend, the website is still free but now covered in advertisements in the middle of the songs if you’re not a pro subscriber. Ultimate guitar used to be an amazing place for people to learn songs.

by Smk725

Ultimate guitar, the website used to be a premium place to get accurate tabs and featured good adds that didn’t clutter the screen. Now the website pushes you onto the app which may actually be nice but since it constantly bombards you with pop ups to subscribe it’s useless. I can’t even have the opportunity to try the app to see if it’s worth subscribing too. I have no faith in paying for an app that the makers don’t have the confidence in letting you use it without starting a “free trial “ or grab your information. Ultimate guitar is now rendered useless by their aggressive add targeting. I will much easily find tabs elsewhere. It’s like this... sometimes you quickly need to fingertip a lick or song on the fly and ultimate guitar does not allow this due to aggressive pop ups. If they haven’t caught on to how a guitar players workflow is by now and simply cause frustration when you are working on the fly then I have no faith or trust that their app is any good. I will use one of the other free it less aggressive services. It’s shady. I rarely give poor reviews but the makers of this app would have something investing in if they would think like a guitarist and not waste our time. They may also be wasting our money.

by Not Happy With GT

I have never before left a review for any app but this app inspired me. This app will annoy you to no end to pay for the monthly/ yearly subscription. If you don’t open the app in a week you’re forced to go though multiple pages that entice you to pay for the subscription before you can search. And 99% of the time the first few tab options require paying the subscription and the free tabs available are sometimes incorrect. It is without a doubt the worst app on my phone, which is a shame because their site was almost essential to learning guitar for me. Young guitar learners will be dissuaded from Guitar Tabs after using this app. I would much rather pay a one-time, upfront cost of $5 and still see 30 seconds ads in-app than pay the yearly subscription with no ads. The subscription choices are $6/month or $15/year, which is so obviously a scam because they’ll make you think “I’d be paying $72/year for monthly so I’ll save so much money buying the yearly subscription” but even $15/year is still not worth it. I’ve played guitar for 16 years and still play just about every day but I don’t use this app nearly enough to justify the cost. Their greediness will be their downfall.