problems reported in the last 24 hours
Reported Issues: 1 Comments
By Jeffrey A Shanely 6 months ago
2 to 3 weeks ago the Benefits by WEX app on my android phone (Pixel 4a) stopped working. It briefly flashes a light blue / gray splash screen with the WEX logo on it then closes. I've uninstalled and then reinstalled the app but it continues to do the same thing. Are there settings on an Android phone that I can look at that might be preventing the WEX app from starting up? Version 15.0 is the level of app I am presently trying to install from the Google Play Store.
Common dislikes about Benefits app
- Default end date of service and service recipient could be improved
- App can be frustrating to use, with issues such as data not being saved and having to re-login
- Does not coordinate with insurance, causing issues with reimbursement
- Customer service can be unhelpful and slow to resolve issues
- Denies legitimate medical payments and can be difficult to dispute or resolve reimbursement issues
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Common Benefits Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Benefits app on iOS and Android devices. Solve all Benefits app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Discovery Benefits, Inc., developers of Benefits.
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Developer: WEX Mobile
E-Mail: [email protected]
Website: Visit Benefits Website
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Developer: Employee Benefit Systems
E-Mail: [email protected]
Keep tabs on all your benefit accounts by quickly checking your balances and details using our secure mobile app.
