BookBuddy app not working? crashes or has problems?

BookBuddy Status

Published by Kimico, Ltd. on 2023-12-24

BookBuddy is a powerful book management app that gives you access to your entire
book catalog, anywhere. Using BookBuddy is fun and easy, allowing you to quickly
find any book in your library, share your favorite books, and keep track of
borrowed and lent books.

I have a problem with BookBuddy

Are you having issues? Select the issue you are having below and provide feedback to BookBuddy.

User reports:
App has problems

User reports 5

problems reported in the last 24 hours

24 hour clock

Most reported problems

Crashes

100.0%

Something else

80.0%

Reported Issues: 4 Comments

By Barbara 11 months ago

I upgraded to iPhone 14, reloaded my book buddy app- most of my books have disappeared. Please- how to restore?! Hours and hours of scanning gone!

By Jennifer Taylor 1 year ago

My books have disappeared how can I retrieve them

By Lisa Harness 1 year ago

It will not let me save a manually added book

By John 2 years ago

I have both Kindle and Kobo e-readers which have over 1,000 books on each, please tell me how I can make a link to them so that BookBuddy can download the information directly. If I have to do it manually it will take me years and I will not have time to read any of my books. Thank you, John

Common dislikes about BookBuddy app

- Customer Service: The customer service is lacking, with no forums, FAQs, or clear contact page.

- Accessibility: There are few if any accessibility options.

- Book Image: The book image offered is in one size only.

- Customization: There is no option to customize fields, create their own book info fields, rearrange the layout of the book info page, or insert user's own values to field values.

Have a Problem with BookBuddy: My Library Manager? Report Issue

Common BookBuddy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BookBuddy app on iOS and Android devices. Solve all BookBuddy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BookBuddy iPhone Issues and Solutions

BookBuddy iOS app crashes, not working, errors
BookBuddy iOS app network issues
BookBuddy on iOS has black/white screen

BookBuddy Android App Issues and Solutions

BookBuddy has errors/crashing/not working
BookBuddy server network connectivity issues
BookBuddy has black screen

BookBuddy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BookBuddy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BookBuddy app crashes or not working on Iphone (iOS):

Close and restart the BookBuddy app on iPhone
Update BookBuddy app to the Latest Version for iOS
Uninstall and reinstall BookBuddy iPhone app
Update your iPhone to the latest iOS version

Fix BookBuddy on iPhone unable to connect to server/internet connection issues::

To resolve BookBuddy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BookBuddy black/white screen (blank screen) on iPhone:

Follow the BookBuddy iOS app troubleshooting guide Here →

BookBuddy Android App Issues and Solutions

Fix BookBuddy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BookBuddy app issues:

Force Stop the BookBuddy App
1. On android, goto "Settings" » click BookBuddy app. » click "Force Stop".

Update BookBuddy to the latest version on PlayStore

Clear BookBuddy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BookBuddy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BookBuddy.

Fix BookBuddy unable to contact server/ BookBuddy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BookBuddy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BookBuddy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BookBuddy on android.

Solve BookBuddy black/white screens issue on Android:

Follow the BookBuddy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kimico, Ltd., developers of BookBuddy.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Book Buddy

E-Mail: [email protected]

Website: Visit BookBuddy Website

About this app

Share your library online via the this app Companion website and invite anyone to view it (requires a monthly subscription). • Universal app — pay once and use this app on your iPhone, iPad, and Apple Silicon Mac. • Personalize — use categories and tags, mark favorites, add personal notes, and much more. • Appearance — choose either list or grid view to best match your needs. • Loans — instantly track books that are currently loaned out. • Multiple selection — apply batch operations using multiple selection. • Reading Status — filter your books by their reading status. • Quick find — instantly find books by entering search keywords or scanning their barcodes. • Export — quickly export your library into CSV, PDF, or HTML formats. • Print — easily print selected books to AirPrint-enabled printers. • Backup — create backups to any cloud service. • Activity History — view the full history of your reading and loaning activities. • Duplicates — quickly detect duplicates and easily remove them. • Privacy — your library is saved locally and privately on your device. • Manage — use this app to manage your classroom library and track student checkouts. • Checkout History — easily track checkout history and view statistics. • Contacts — save your student names in this app Contacts rather than in your personal Contacts app. • Reading Level Fields — use various fields to track the reading level of your books. • Online Sharing — allow students to self-checkout books via the this app Companion website (requires a monthly subscription). Using this app is fun and easy, allowing you to quickly find any book in your library, share your favorite books, and keep track of borrowed and lent books. - this app has all the features of this app Pro with a 50 book limit. - this app can be upgraded via In-App Purchase for unlimited book storage. Sync your library across multiple devices using iCloud or Dropbox sync. this app is a powerful book management app that gives you access to your entire book catalog, anywhere. We love staying in touch with our users and we look forward to hearing from you!