I was driving late after the airport and thought a grilled chicken tenderloin sandwich sounded delicious, so I quickly downloaded the Cracker Barrel app as I knew I was approaching the location. I stopped in a parking lot to place an order, I could not get CrackerBarrel to search for a menu item so I had to scroll and scroll and scroll to find the item.
Then I tried to create an account, the system will not let me create an account and froze completely, so I restarted CrackerBarrel , then I tried to sign is it in as a guest,, that required me to type in even my home mailing address and credit card information, no Apple Pay integration, etc., hard to believe a modern-day app not have that.
As you’re finally entering in all this information, in a interface that is not a good consumer experience, then it informed me after about that the location was going to be closed. And would not let me place the order.