Check your personal or business account balance, deposit cheques, pay your bills
and suppliers, make transfers, manage your loans and personal insurance (Quebec
only) and get an alert if you have insufficient funds in your account.
CHOOSE
WHERE, WHEN AND HOW
Log on from your smartphone or tablet with Touch ID, Face ID
or your password.
Are you having issues? Select the issue you are having below and provide feedback to Desjardins mobile services.
By LA 1 year ago
Check deposit not working on Android. Twice ended up with a 'bad SSL' error when trying to submit check. Was working in mid-November and before, just not now. Please test and debug this.
By Debbie White 1 year ago
My Desjardins banking app won’t stay open. It opens and immediately closes. Has been doing this since Friday, November 25.
By Steven 1 year ago
The Desjardins app keeps automatically closing when I try to open it.
By YVES BORDELEAU 2 years ago
I am trying to make a deposit using the android app. I can login, enter the amount and, once I press on the camera to take a picture of the front of the cheque, the app stops working. I uninstalled and reinstalled the app and the problem persists.
- Unable to save password
- Poor customer service
- App frequently malfunctions and requires updates
- No paywave feature on debit cards
- Online experience is lacking and difficult to navigate
- Certain use cases are not covered, such as finding documents for taxes
- Payments scheduled for future dates often do not go through, requiring manual intervention and potentially incurring costs.
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Complete guide to troubleshoot Desjardins mobile services app on iOS and Android devices. Solve all Desjardins mobile services app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Desjardins, developers of Desjardins mobile services.
Contact e-Mail: [email protected]
100% Contact Match
Developer: Desjardins
E-Mail: [email protected]
Check your personal or business account balance, deposit cheques, pay your bills and suppliers, make transfers, manage your loans and personal insurance (Quebec only) and get an alert if you have insufficient funds in your account. Contact your personal finance advisor using our secure message box or find a point of service near you to meet with us. You’ll find all your home-related loans, insurance (Quebec only), quotes, tips and tools under Home and your auto-related information under Vehicles. You can choose to be notified when you have insufficient funds to cover an upcoming payment or for other account activities. Open a savings account, use My Savings Plan to reach your goals or support a loved one. Use My Budget to get a clear picture of your personal finances and set limits for various spending categories. To make your life easier, link your personal accounts with your business accounts. Plus, contribute to your RRSP and re-invest in your market-linked guaranteed investments and term savings deposits. Apply for credit cards, make loan, Accord D and line of credit payments and get cash advances. Transfer money between accounts, to others or to suppliers. Or, make Interac e-Transfers® by text message or email to pay a friend back. With the Mobile deposit feature, simply take a photo of your cheque to deposit it. Open an account in a few minutes. Delegate some transactions and approval privileges to associates worry-free. Make international money transfers anytime. Log on from your smartphone or tablet with Touch ID, Face ID or your password.