Desjardins mobile services Reviews

Published by Desjardins on 2024-11-04

🏷️ About: The Desjardins mobile app allows users to manage their personal or business accounts, including checking balances, depositing cheques, paying bills and suppliers, making transfers, managing loans and personal insurance (Quebec only), and receiving alerts for insufficient funds. Users can access the app from their smartphone or tablet with Touch ID, Face ID, or a password, and certain features are available on Apple Watch. The app also includes tools for budgeting, saving, and managing home and auto information.

Rating 4.8/5

Safety Score: 13.5/100

Legitimacy Score: 32.5/100

Overall Customer Experience 😎

👿🤬😠 Negative experience

72.7%

🙄💅🫥 Neutral

16.0%

😎👌🔥 Positive experience

11.4%

~ from Justuseapp.com NLP analysis of 507 combined software reviews.

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Summary of Customer Reviews (Takeaways): 💎

- Check deposit by photo feature

- Smooth, clear, and clean app interface

- Offers all necessary banking features and extras

Read 7 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Why I have to login every time I launch the app?

2022-05-23

by Everynameistakeneventhisone.

Can’t save password?

The WORST bank

2022-06-24

by Jhonny Jones

Had terrible experiences with this bank. I highly warn people against this bank
1. Poor customer service. When you call they are unable sort out even your most basic needs.
2. Could not close account. Process took over 2 months of doing maxed out etransfers every day because they had no way to send amounts of money over $3000.
3. Would not allow me to withdraw my money even when provided with passport and drivers license. They said I couldn't be verified. :|
4. You will have one main office and if you ever cant make it to that main office then they wont serve you. (Mortgage needs, basic banking services, etc)
5.They have no locations. You have only heard of Desjardins if your from Montreal.
Joke of a bank and an utter waste of time. Go with any other bank.

Wants latest version but...

2022-07-25

by Utilisateur De Montreal

App refuses to work, wants me to update to latest version but I already have the latest version...

c'mon guys, you are way behind other banks already with no camera deposit and oldschool debit cards without paywave... now this?

Extremely unprofessional.

Épouvantable

2022-08-26

by Dhjsjjahxjbdja

Lorsque je suis devenu client desjardins il y a longtemps, l’expérience en ligne était laide mais fonctionnelle. Maintenant, on ne trouve rien. Pas possible de couvrir les “use cases” les plus basique tel que trouver les documents pour impôts sauf ceux triviaux. Ex: si un prêt eat fini de payé IL DISPARAIT DE L’APPLICATION!!! (Mots typiquement québécois vulgaires) yark yark yark

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Bug de paiement des opérations par planification

2022-09-27

by Adil M.

Ce n’est pas la première fois, mais á chaque fois que je planifie le paiement d’une opération pour une date future, le paiement ne se fait pas et je suis obligé d’ intervenir pour faire manuellement le paiement le jour planifié. Ce bug est dérangeant et peut générer des coûts avec nos autres partenaires. Merci de corriger ce problème.

Great app but missing a couple things

2022-10-28

by Mr.heyburn

Needs two more things!!!

1. check deposit by photo

2.iPhone 5 update!!!

Thank you

2022-11-29

by Te4spoon5

Very smooth, clear and clean app, with all that i might need from a banking app, with extras.

Is Desjardins mobile services Safe? 🤗🙏

No. Desjardins mobile services does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 507 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Desjardins mobile services Is 13.5/100.

Is Desjardins mobile services Legit? 💯

No. Desjardins mobile services does not seem legit based on our analysis. This conclusion was arrived at by running over 507 Desjardins mobile services User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Desjardins mobile services Is 32.5/100..

Is Desjardins mobile services not working? 🚨

Desjardins mobile services works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.