Security Service app not working? crashes or has problems?

Security Service Status

Published by Security Service Federal Credit Union (SSFCU) on 2024-02-13

Bank anywhere with Security Service Mobile. View your balance, transfer money,
deposit checks, and pay bills in a few simple steps.

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Common dislikes about Security Service app

- Continuously manually log in

- Pay bill feature doesn't automatically put balance in

- Outline of where to place check is not where check needs to be placed

- Automatically does face recognition instead of asking for password

- Payment selection doesn't let you select minimum or completely pay it off

Have a Problem with Security Service Mobile? Report Issue

Common Security Service Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Security Service app on iOS and Android devices. Solve all Security Service app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Security Service iPhone Issues and Solutions

Security Service iOS app crashes, not working, errors
Security Service iOS app network issues
Security Service on iOS has black/white screen

Security Service Android App Issues and Solutions

Security Service has errors/crashing/not working
Security Service server network connectivity issues
Security Service has black screen

Security Service iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Security Service app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Security Service app crashes or not working on Iphone (iOS):

Close and restart the Security Service app on iPhone
Update Security Service app to the Latest Version for iOS
Uninstall and reinstall Security Service iPhone app
Update your iPhone to the latest iOS version

Fix Security Service on iPhone unable to connect to server/internet connection issues::

To resolve Security Service network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Security Service black/white screen (blank screen) on iPhone:

Follow the Security Service iOS app troubleshooting guide Here →

Security Service Android App Issues and Solutions

Fix Security Service not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Security Service app issues:

Force Stop the Security Service App
1. On android, goto "Settings" » click Security Service app. » click "Force Stop".

Update Security Service to the latest version on PlayStore

Clear Security Service App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Security Service app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Security Service.

Fix Security Service unable to contact server/ Security Service internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Security Service » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Security Service » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Security Service on android.

Solve Security Service black/white screens issue on Android:

Follow the Security Service android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Security Service Federal Credit Union (SSFCU), developers of Security Service.

100% Contact Match

Developer: Security Service Federal Credit Union

E-Mail: [email protected]

Website: Visit Security Service Website

74.42% Contact Match

Developer: Security Service Federal Credit Union

E-Mail: [email protected]

Website: Visit Security Service Federal Credit Union Website

About this app

View your balance, transfer money, deposit checks, and pay bills in a few simple steps. Mobile check deposit is subject to eligibility and qualification requirements. Bank anywhere with Security Service Mobile. Most alerts are provided real-time, but some may not trigger an immediate alert. Standard data and text messaging rates may apply. It’s an easy, secure way to manage your accounts. Alerts are based upon the settings you establish. Federally insured by NCUA. Security Service is not responsible for an alert not being sent or received.