NH Hotel Group Reviews
Published by NH Hotel Group, S.A. on 2024-07-19🏷️ About: Download the new NH Hotel Group app. We improved it for you.
Overall Customer Experience 😎
👿🤬😠 Negative experience
61.3%
😎👌🔥 Positive experience
24.5%
🙄💅🫥 Neutral
14.2%
Summary of Customer Reviews (Takeaways): 💎
- Quick and efficient booking process
- Deals and hotels information available
- Contact information easily accessible
Read 20 Customer Service Reviews 👿🤬😡😠💢😤
1.6 out of 5
Essential items not working
2022-05-23
by DarTVada
Having used NHHotelGroup I came to realize how bad it truly is when trying to make a booking: submitting payment was impossible, trying several times with somekind of server error. Had to book with same info on webpage. Managing booking also impossible, server error again, upps what a coincidence. Finally tried to submit app feedback through the feature from NHHotelGroup menu, arrived at a 404 page not found...what an embarrassment for this lousy webapp!
Useless App
2022-06-24
by KT Cuautli
Unable to make reservation. App is filled with bugs and poorly though out logistically.
Great concept - Errors prevents use
2022-07-25
by Mws54
IPhone 7+, loaded app to perform hotel pre-check in for NH Amsterdam Schiphol Airport. App required a reset of my password three times, finally get to room selection and error message when entering payment info. Wish it worked, we wanted to drop our bags and get to the city as quickly as we can. We only have 24 hrs before our next destination.
Worst app in the history of apps
2022-08-26
by Agave.Azul
It’s like they don't even care
Avoid app in iphone and ipad platforms
2022-09-27
by CamilaObediente
I tried to use both the iphone X and ipad platforms and just waisted my time. All you get is a “local error” message and when I tried to contact “NH Rewards” option in the contact us section it indicates “null”. Way to go if you want to have “loyal customers”...
Pretty useless app
2022-10-28
by Gerfern
I don't know what's the point of releasing something like this. Btw, why sm I getting the one message sign?
Need improvement
2022-11-29
by Mohammed 529
NHHotelGroup lacks many features and options not to mention information on room types...etc. it could've been better for NH image.
useless app
2022-12-30
by CdgKrk20!8
NHHotelGroup is virtually useless. After I log in, it never finds my upcoming booking, and I have to manually enter confirmation number, name, and date. Why bother having this unhelpful app?
Poor app and lack of accuracy
2023-01-31
by Cwallen13
Lovey stays at NH Hotels, but app is not at the same hotel standard. NHHotelGroup does not provide the same account information as the website. Past reservations can't be removed from my reservation list, future reservation aren't listed (website has same problem), and rewards activity isn't always accurate this requiring an email to customer care to correct the issue.
Useless App
2023-03-04
by Caipi68
NHHotelGroup is useless, you can’t check your bookings, you can’t check your account, you can’t book hotels - i deleted NHHotelGroup
This App is TERRIBLE
2023-04-02
by PCM BR
...does not Work at all! Couldn’t even do basic things such as check my account status!
Doesn't work
2023-05-04
by YankeeMariner
Failed to do just about everything I asked it to do. Not ready for prime time.
missing "that one critical feature"
2023-06-04
by K-Part
Deals? Check. Hotels? Check. Contact Info? Check.
Manage your reservation? Can't comment.
Because:
New Membership Signup? Check. Old Membership Login? Not there.
Fix that and it could be a solid hotel travel app.
Broken Code?
2023-07-06
by Jpo159437
App will not allow previously made reservations for future stays to be added or saved to “My Bookings”despite being logged into a user account. It pulls the information, but gives the error code, “language parameter not found” when selecting “Add To My Bookings”. It’s inefficient to have to reenter all the information every time to see any detail of your trip.
Necesita mejorar....
2023-08-06
by Chincholawer
Muy complicada, confusa y nada clara, no actualiza información. Definitivamente necesita mejoras
Not much functionality
2023-09-07
by JB280
1. NHHotelGroup does not accept my username and password combo; yes, I double checked to make sure they were correct.
2. My reservations do not come up.
Jason-
Very nice app
2023-10-09
by Imation702
Excellent app i love it
Great
2023-11-09
by Marc Van Driessche
Great
Okay…
2023-12-11
by Craigps26
Decent app
Easy App
2024-01-11
by Jeff13ET
Quick and efficient. What else is there when booking a room?
Is NH Hotel Group Safe? 🤗🙏
Yes. NH Hotel Group is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 14 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.6/5 . Justuseapp Safety Score for NH Hotel Group Is 28.6/100.
Is NH Hotel Group Legit? 💯
Yes. NH Hotel Group is legit, but not 100% legit to us. This conclusion was arrived at by running over 14 NH Hotel Group User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for NH Hotel Group Is 45.1/100..
Is NH Hotel Group not working? 🚨
NH Hotel Group works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with NH Hotel Group? Post a Review
Features
As one of the 25 largest hotel chains worldwide, NH Hotel Group offers a wide variety of products and 4 different brands to suit your individual needs: NH Hotel Group has urban hotels in central locations, NH Collection: a Premium brand for our most discerning guests; Nhow offers unique designer and thematic hotels, whereas Hesperia Resorts offers perfect vacational and relaxing locations.
With NH Hotel Group, you’ll find a place to relax and feel at home: hotels with charm, hotels with spa, hotels close to the airport or vacational resorts.
The new NH Hotel Group app offers you great options for award winning Michelin Stars Restaurante.
Should you be travelling alone or with family, for tourism or for business; download the app and start to enjoy all the exclusive advantages of NH Hotel Group.
-Be the first to receive the best NH Hotel Group deals.
-Manage your points and redeem them for hotel rooms or services whenever you want.
Download the new NH Hotel Group app.
-Log-in, select dates and destination in the hotel finder.
-Look at hotel reviews written by guests, just like you.
-Find your hotel on the map thanks to the new "location" function.
Now find and book your hotel faster.
-New pictures and galleries in all hotels, including rooms and NH Services.
Restaurants like Domo or Diverxo in the NH Collection Madrid Eurobuilding or the Five Flies (D’vijff Vlieghen) in the NH City Center Amsterdam.
-Now you can check-in online and choose your room in selected hotels.
Customer Service/Support
Developer:
NH Hotel Group, S.A.
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