Are you having issues? Select the issue you are having below and provide feedback to NH Hotel Group.
- Login issues with incorrect username and password combo
- Reservations not showing up in the app
- Inability to add previously made reservations to "My Bookings"
- App is confusing and unclear with outdated information
- Payment submission and managing bookings are difficult with server errors
- App does not provide the same account information as the website, with past and future reservations not listed and rewards activity not always accurate.
Complete guide to troubleshoot NH Hotel Group app on iOS and Android devices. Solve all NH Hotel Group app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NH Hotel Group, S.A., developers of NH Hotel Group.
Now, with offline reservation access! -Now you can check-in online and choose your room in selected hotels. -Access your bookings and helpline numbers even when you’re travelling without internet access. -Find your hotel on the map thanks to the new "location" function. -New pictures and galleries in all hotels, including rooms and NH Services. -Free nights in almost 400 hotels around the world. -Be the first to receive the best NH Hotel Group deals. -Manage your points and redeem them for hotel rooms or services whenever you want. No problem. -Help lines and customer care phone numbers in case of doubts. -Possibility to check your points and NH Rewards category. -Look at hotel reviews written by guests, just like you. -Improved filters: price, destination, close to the center, or number of stars. -Log-in, select dates and destination in the hotel finder. As one of the 25 largest hotel chains worldwide, NH Hotel Group offers a wide variety of products and 4 different brands to suit your individual needs: NH Hotel Group has urban hotels in central locations, NH Collection: a Premium brand for our most discerning guests; Nhow offers unique designer and thematic hotels, whereas Hesperia Resorts offers perfect vacational and relaxing locations. With NH Hotel Group, you’ll find a place to relax and feel at home: hotels with charm, hotels with spa, hotels close to the airport or vacational resorts. The new NH Hotel Group app offers you great options for award winning Michelin Stars Restaurante. Download the new NH Hotel Group app. We improved it for you. Now find and book your hotel faster. Restaurants like Domo or Diverxo in the NH Collection Madrid Eurobuilding or the Five Flies (D’vijff Vlieghen) in the NH City Center Amsterdam. Call from NHHotelGroup and book your table directly. -Call from our app and let our experts advise you. Should you be travelling alone or with family, for tourism or for business; download NHHotelGroup and start to enjoy all the exclusive advantages of NH Hotel Group.