Contact NH Hotel Group Support
Published by NH Hotel Group, S.A. on 2023-11-14About: Download the new NH Hotel Group app. We improved it for you.
How to Contact NH Hotel Group Customer Service/Support
Listed below are our top recommendations on how to get in contact with NH Hotel Group. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NH Hotel Group. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NH Hotel Group, S.A.
63.64% Contact Match
Developer: NH Hotel Group
E-Mail: [email protected]
Website: Visit NH Hotel Group Website
Reported Issues: 4 Comments
By Seymour Ross
4 months agoI am trying to cancel/modify a reservation on-line but am unable to access the cancel site.....loading the cancel option will not connect....just continues loading even after about fifteen minutes. how to cancel?
By DarTVada
Essential items not working
Having used the app I came to realize how bad it truly is when trying to make a booking: submitting payment was impossible, trying several times with somekind of server error. Had to book with same info on webpage. Managing booking also impossible, server error again, upps what a coincidence. Finally tried to submit app feedback through the feature from the app menu, arrived at a 404 page not found...what an embarrassment for this lousy webapp!
By cwallen13
Poor app and lack of accuracy
Lovey stays at NH Hotels, but app is not at the same hotel standard. This app does not provide the same account information as the website. Past reservations can't be removed from my reservation list, future reservation aren't listed (website has same problem), and rewards activity isn't always accurate this requiring an email to customer care to correct the issue.
By mws54
Great concept - Errors prevents use
IPhone 7+, loaded app to perform hotel pre-check in for NH Amsterdam Schiphol Airport. App required a reset of my password three times, finally get to room selection and error message when entering payment info. Wish it worked, we wanted to drop our bags and get to the city as quickly as we can. We only have 24 hrs before our next destination.
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Why should I report an Issue with NH Hotel Group?
- Pulling issues faced by users like you is a good way to draw attention of NH Hotel Group to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NH Hotel Group customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NH Hotel Group.
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